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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and exceptional customer service, often highlighting their patience and dedication. People frequently commend the smooth ordering process, the quality of the products, and the excellent value for money. Many consumers appreciate the efficient communication and the timely delivery of their orders, often noting that the products exceeded their expectations. However, some customers also noted an unexpected additional cost for engraving, leading to a disappointing experience for a few.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff. Reviewers frequently highlight individuals... See more

Order

Users describe positive interactions with order processes. Many customers highlight the efficiency and... See more

Service

People report positive experiences with service. Customers consistently praise the quality, efficiency, and... See more

Product

Reviewers mention positive feedback about product. Customers consistently praise the high quality and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I volunteer at a youth football club which has 470 registered players in Hampshire, UK. We have a prize giving day at the end of the season and each year we order the bespoke medals from Running Imp f... See more

Rated 5 out of 5 stars

We have used runningimp for a number of years now for medals and trophies for our annual swimming club awards. Their choice, service and in particular value for money are second to none as we wouldn’t... See more

Rated 5 out of 5 stars

We have been ordering medals from Running Imp for the last three years. Their designs are always a talking point at our races and the help we receive during the design process has been top notch. O... See more

Rated 5 out of 5 stars

We've used Running Imp a couple of times before for some release medals, and they've always arrived looking great. We've just ordered another set for our game devs for a new release coming next year a... See more


Company details

  1. Sports Memorabilia Store
  2. Sporting Goods Store
  3. Trophy Shop

Written by the company

We are Running Imp, specialists in Sports Medals, Standard Medals, Engraved Custom Medals, Trophies, Race Numbers, Signs & Event Supplies


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Kit Bags

I’m a member of a local running club and recently contacted Running Imp regarding a finishers prize for our annual & popular race in December.
I received a very quick response from Tanisha, who answered all my queries and helped arrange my order.
Tanisha’s interest and help, along with her great customer service created a really good first impression of Running Imp as a company.
We have placed an order, thank you!

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service - very quick

I was worried I’d left it too late for ordering engraved medals for our swimming club championships. I called and spoke to Taylor, who was incredibly helpful. I placed my order and they arrived with me just over 24 hours later. Brilliant service, thank you!

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Best Company for swimming medals

Catia Campos is an employee to be proud of. She is very efficient and works very quickly to acknowledge and order and get it filled. Well done on your Christmas medals it is a fun end to our swimming year.
Carole Penfold MBE
Hon. President

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Josh and the team make the whole experience seamless. We were kept well informed throughout and nothing was too much trouble. We've always found the products to be excellent too.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful, creative and efficient!

Tanisha was brilliant from start to finish. She answered my initial enquiry quickly, advised on the best product for my design, and resolved my detailed questions in a friendly and professional way. Top work!

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Quiz Olympiad

Our medals are based on the original 1896 Olympic medals, only ours are better. The definition is far better than the originals. Our players absolutely love them!

Special thanks to Catia, who is always brilliant.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service form Tanisha

Tanisha is so quick to respond to your enquiry, amazing at getting the final design exactly what you are looking for.
Amazing quality products from running imp especially on medals.
Would not use another company because of the quality , price and especially the first class service Tanisha offers.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

10 Years Happy Customer

Fast and super efficient responses to emails. Catia is always a pleasure to deal with and makes the process of ordering medals and buffs for our annual event pain free :-)

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful, professional and reliable - thanks Tanisha

We've been uisng Running Imp for some of our event supplies for a few years and always had great service from them. Tanisha has been really responsive and helpful, especially when we've had the odd quick turn around! Very helpful and professional and they provide a good product.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Running Imp

I've used Running Imp for many years and have always found them excellent. Tanisha, who dealt with my latest orders, was very helpful, efficient and professional.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Running Imp

I have been using Running imp for many years. Catia is absolutely fantastic. Her help, knowledge and expertise is amazing. Her communication and response to emails is very quick and helpful. Would absolutely recommend Running imp and Catia

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Sinead at Running Imp is a brilliant…

Sinead at Running Imp is a brilliant account manager and a delight to work with. Medals and anything else we order from them always turn out perfect so I thoroughly recommend working with them!

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

1000 Race Medals

First time ordering a 1000 medals for our running event. Annie was so helpful and advised on finishes and helped us understand what could be achieved for our brand. We even had top finisher places in gold, silver and bronze with the same die. Will definitely use Running Imp again and recommend to our race partners. Thanks Annie!

September 9, 2024
Unprompted review

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