The showroom at Newtonmore is really good for seeing the various options available. Russwood have them on the wall, covering large areas, so you can appreciate how they look when up. It also display... See more
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Review summary
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I came across Russwood from an article in the Sunday times and got in touch as we were looking at wood cladding options. I was very interested in the SiOO:X treatment. They sent some samples and hel... See more
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Quality product delivered promptly and well informed order progress system. Clear instructions provided and wood treatment system does what it says it will . As for how long it lasts time will tell... See more
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From the initial enquiry, viewing the different products at their site in Newtonmore, placing the order and then delivering, the process was easy. We love the Scotlarch Rainscreen on our new build,... See more
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Company details
About Russwood
Written by the company
What We Do
Russwood is a leading UK supplier of high-quality, sustainable timber flooring, cladding, decking & interior cladding products. Quality, expertise, innovation, environment and community are at the core of everything we do. We strive to be the best for our customers through unrivalled technical expertise and customer service, and to do our best for the environment by offering sustainable, high-performance timber products.
Our Purpose
Put simply, Russwood exists to help create a more beautiful, sustainable future in the built environment. With over 30 years of experience in the timber industry, we pride ourselves on our reputation for quality products and excellent technical expertise. Our highly trained experts are happy to advise you on every step of your project.
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Contact info
Station Sawmill, PH20 1AR, Newtonmore, United Kingdom
- 01540 673 648
- hello@russwood.co.uk
- russwood.co.uk
4.9
Excellent
287 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Knowledgeable staff
Knowledgeable staff, excellent quality products and prompt delivery !
February 24, 2023
Reply from Russwood
Hi, thank you for taking the time to leave us another great review! We appreciate your repeated custom and look forward to working together again soon.
Excellent service and product
Excellent service and product. Great customer from Sales through to delivery.
January 31, 2023
Reply from Russwood
Hi Brian, thank you for leaving us a great review. We pride ourselves on our customer service and it's great to hear you had a positive experience with Russwood.
Always a great service from Russwood
Always a great service from Russwood. Products simply untouchable across the range.
February 20, 2023
Reply from Russwood
Hi, thank you for leaving us a 5 star review. We are proud of our product range here at Russwood and it's great to receive such positive feedback from customers. We look forward to working together on more projects in the future.
Reply from Russwood
Hi Julia, thank you for leaving us a 5 star review!
Very happy with the floorboards…
Very happy with the floorboards supplied by Russwood. Excellent quality as expected. The sales team is very helpful, reacts quickly to queries and helps sorting out last minute concerns. Only drawback: last time, the delivery truck was unsuitable to access small residential streets in London, which created some complications.
January 18, 2023
Reply from Russwood
Thank you for taking the time to leave us a review. We are delighted to hear you are happy with your flooring and the service received.
Fantastic CPD
A very enjoyable, informative and engaging CPD presentation by Roxana with a great level of technical detail throughout.
February 8, 2023
Unprompted review
Reply from Russwood
Hi Chris, thank you for taking the time to write us a review. It's great to hear you enjoyed your CPD and we have passed your kind words onto Roxana. Thank you
My third order from this amazing…
My third order from this amazing company. Customer care is next to none, the product amazing quality, delivery timely. 5 star for sure.
February 7, 2023
Reply from Russwood
Hi Aga, thank you for your kind words. We look forward to continuing to work with you.
Reply from Russwood
Hi Elisabeth, thank you for taking the time to write us a great review!
Great product and service.
Great product, friendly service, prompt delivery. What more could you ask for.
December 16, 2022
Reply from Russwood
Hi Robert, thank you for taking the time to leave us a great review!
Siberian Larch Cladding
From first contact Russwood were a great company to deal with. They offered great advice on choice of materials and measurements. Order arrived on the estimate delivery date. The quality of the wood was astounding!!, not one piece of cladding was unusable as they hand pick each length. I would thoroughly recommended anyone looking for a top quality finnish.
November 10, 2022
Reply from Russwood
Hi Sandy, thank you for leaving a review about your experience with Russwood and for your kind words about our products and service. It's great to hear that you are happy with your SILA Select Siberian Larch cladding.
Reliable business
I have been ordering from Russwood to help with my house building project for several years now. Online purchase has been great, and the odd occasion I've needed help with an order they have been super helpful over the phone.
December 1, 2022
Reply from Russwood
Hi James, thank you for leaving us a great review!
Excellent customer experience - and great value
I received excellent advice from the sales team, who were able to advise me on the best cladding timber for my project, and quantities I would require for my chosen cladding design. Their very competitive prices and the quality of timber we received simply confirmed my initial positive impression of the company.
October 20, 2022
Reply from Russwood
Hi Marc, thank you for taking the time to leave us a review. It's great to hear such positive feedback about our sales team and high-quality products. Thank you.
Service quality example
Good, straightforward technical guidelines on how to best use their high quality products -
Service quality example that other UK companies would do well to follow -
Don.
November 12, 2022
Reply from Russwood
Hi Don, Thank you for leaving us a 5-star review!
Lorn Macneal Architects
We have worked with Russwood for many years. We appreciate their product knowledge, timber quality, value and delivery.
October 4, 2022
Reply from Russwood
Hi Lorn, thank you for your continued support over the years. We look forward to working with you again on future projects.
Larch cladding.
We have purchased two lots of Larch cladding for our seaside cottage renovation. It looks outstanding!!
October 19, 2022
Reply from Russwood
Hi, thank you for leaving us a 5-star review. Great to hear you are happy with your cladding.
Really good company
Really good company and good staff
The products are outstanding
Would definitely use again
October 13, 2022
Reply from Russwood
Hi Evelyn, thank you for leaving us a great review. We look forward to working with you again in the future.
Fabulous quality, great customer service
We needed to lay a wood floor in our new build home in lockdown. We knew that this and the wood shortages in the trade would make things difficult, but Russwood were great, sending samples quickly and advising when we had questions. The floor is beautiful, superb quality and well made. We love it.
March 22, 2022
Reply from Russwood
Hi, thank you for leaving us another great review. It's great to hear you are happy with your Brushed Oak flooring.
Fabulous experience
Fabulous experience. Really helpful & accommodating. We love our floor!
November 27, 2022
Reply from Russwood
Hi Fiona, happy to hear you are delighted with your Oak flooring. Thank you for taking the time to leave us a review.
Great products and professional advice
I am an Architect and have used Russwood products, all of which are very high quality. Their professional advice is of immense value to me when specifying timber cladding.
November 26, 2022
Reply from Russwood
Hi Niall, thank you for leaving us a great review. We look forward to continuing to work with you on future projects.
Easy to deal with & very knowledgeable.
April 11, 2022
Reply from Russwood
Hi Ami, thank you for leaving us a great review!
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