Ruuby Reviews 150

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I booked Rachel to do my hair and makeup for a wedding I was attending. She 100 percent understood and achieved the look I wanted (I am of afro-Caribbean heritage). Friendly and professional. I would... See more

Rated 5 out of 5 stars

Lovely service. I've used many times now and have been impressed by the professionalism of the the therapists and convenience. Will continue to use!

Rated 1 out of 5 stars

My experience wasn’t great. It felt really overpriced for what it is. The technician arrived without all of her tools and didn’t even have basic nail colours.

Rated 1 out of 5 stars

My experience wasn’t great. The service is overpriced. The stylist did a horrible job and even though she has been nice during the session, she has been pretty rude when I explained to her that blow d... See more

Company details

Written by the company

Five Star Beauty Services Delivered To Your Door


Contact info

3.7

Average

TrustScore 3.5 out of 5

150 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I’ve used Ruby now a few times for blow…

I’ve used Ruby now a few times for blow dries and up do’s. Honestly the hairdressers have been phenomenal, they are experienced and listen to every aspect of what you ask for. I would not hesitate to recommend them. Fantastic service

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent!

Very good experience! Super convenient and safe. The therapist was very efficient and professional.
Will definitely book again.
Thanks

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

Definitely recommend!

I’ve used Ruuby a few times for various services (massage, pedicure etc) and was never disappointed.
The therapists are always professional, on time and most importantly provide a high standard of service.
There’s nothing better than getting a massage at home - if you havent tried it, do so immediately!!!!
I definitely recommend Ruuby and will continue to use their services.

October 15, 2022
Unprompted review
Rated 5 out of 5 stars

Easy, reliable and fantastic services

Been using Ruuby for a while and have always had such positive experiences. Brilliant manis and pedis, fantastic fake lashes. I’m a huge huge huge fan and even got my husband to have a mans pedicure! He loves it and was really impressed.

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

Worth every penny

I am such a fan of Ruuby, in particular the Sturm Facials with the wonderful Nicky. The quality of service Ruuby offer (both from the customer service team and therapists) is exceptional. I can't recommend them more highly.

May 15, 2022
Rated 5 out of 5 stars

Have consistently received highly…

Have consistently received highly qualified therapists (and often same day or very last minute) for services ranging from hair, nails to massage. Customer service has always been timely and responsive. Cannot recommend Ruuby enough!!

October 5, 2022
Unprompted review
Rated 5 out of 5 stars

Experience with Ruuby

Love the beauticians on Ruuby over any other app. Super professional, clean and always a lovely experience. I’ve had the best pregnancy and lymphatic massages and look forward to trying others.

September 20, 2022
Unprompted review
Rated 5 out of 5 stars

Really great experience,

Really great experience,
As a mother trying to find the time for an appointment is so hard but when it’s in the comfort of your own home it definitely makes it’s a lot easier.

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

A fan!

I’ve been using Ruuby for years and am always impressed with the quality of service and professionalism of the therapists. The concierge service is an excellent option for when you can’t find what you are looking for or need to make changes to your appointment.

November 1, 2022
Unprompted review
Rated 4 out of 5 stars

Don’t look further

I have been using Ruuby for the last 4 years, mainly massages (pregnancy and others), sometimes pedicures.
All their therapists are kind and efficient, the booking system works remarkably well and for any minor issue, the team behind is always super helpful.

November 6, 2022
Unprompted review

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