Ruuby Reviews 150

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I booked Rachel to do my hair and makeup for a wedding I was attending. She 100 percent understood and achieved the look I wanted (I am of afro-Caribbean heritage). Friendly and professional. I would... See more

Rated 5 out of 5 stars

Lovely service. I've used many times now and have been impressed by the professionalism of the the therapists and convenience. Will continue to use!

Rated 1 out of 5 stars

My experience wasn’t great. It felt really overpriced for what it is. The technician arrived without all of her tools and didn’t even have basic nail colours.

Rated 1 out of 5 stars

My experience wasn’t great. The service is overpriced. The stylist did a horrible job and even though she has been nice during the session, she has been pretty rude when I explained to her that blow d... See more

Company details

Written by the company

Five Star Beauty Services Delivered To Your Door


Contact info

3.7

Average

TrustScore 3.5 out of 5

150 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Trust the bad reviews

Trust the bad reviews. Awful experience with a “top rated” makeup artist and just the worst customer service. Avoid!

October 12, 2020
Unprompted review
Rated 1 out of 5 stars

Bad experience for work test

I went for a test to work at Ruuby which I did not pass.
I had to do the test with Alex(Alexandra).
I could see over the mask her rage eyes expression.
She looked for the little wound to poke arround and make it big .
I am not a perfect professional but my score where I work in is 4.9,so I must not be that bad.
Alex made up what her imagination made her to see .
Alex behaved as does the worst type of client that you can find and treated me as a bad professional
Was very bad luck find with someone like her .
I will go where I am respected and valued ,far of toxic people.

September 24, 2020
Unprompted review
Rated 1 out of 5 stars

avoid at all costs

I’ve tried so many “highly rated” massage therapists and lash artists in the ruuby app and I after each one I’ve been disappointed. I don’t find the quality of service high. After having a very bad experience with a lash artist I have decided that I have finally decided I will no longer use the service after giving them multiple chances.

March 11, 2020
Unprompted review

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