We had an excellent experience with our little Alex’s eye check. The staff were incredibly professional, patient, and kind, making the whole process smooth and stress-free. They took the time to ensur... See more
Company replied

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We had an excellent experience with our little Alex’s eye check. The staff were incredibly professional, patient, and kind, making the whole process smooth and stress-free. They took the time to ensur... See more
Company replied
Lovely people. Really friendly and attentive. Very good optician who was happy to go back to basics to check the prescription as I wasn’t happy with the previous company and didn’t trust them complete... See more
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I had a great customer service experience recently at R Woodfall Opticians Crystal Palace. They were extremely efficient and incredibly helpful from ordering my glasses, testing my eyes and booking i... See more
Company replied
Millie, the optician, was on time for my appointment. She was extremely kind, helpful and thorough in checking my eyes. She kept explaining things and encouraged me to ask questions during my eye... See more
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Written by the company
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
27 Westow Street, Crystal Palace, SE19 3RY, London, United Kingdom
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Absolutely brilliant service for both myself and daughter. Every step is explained and the staff are friendly, professional and helpful.

Reply from R Woodfall Opticians - Crystal Palace
Very friendly and good at explaining any issues.

Reply from R Woodfall Opticians - Crystal Palace
Really great experience, delightful staff from receptionist, opthalmologist and dispensing agent. Highly recommend

Reply from R Woodfall Opticians - Crystal Palace
Always very good service with care given to ensure the eyesight test is thorough.

Reply from R Woodfall Opticians - Crystal Palace
Was seen on time staff very pleasant and friendly 👍👍

Reply from R Woodfall Opticians - Crystal Palace
Great experience at the opticians. Would recommend using the shop.

Reply from R Woodfall Opticians - Crystal Palace

Reply from R Woodfall Opticians - Crystal Palace
Eye test conducted by Millie
Friendly, informative & professional
Definitely recommend

Reply from R Woodfall Opticians - Crystal Palace
Excellent service and friendly staff. Also a great range of specs.

Reply from R Woodfall Opticians - Crystal Palace

Reply from R Woodfall Opticians - Crystal Palace
Alex was very kind and repaired my glasses even though they weren’t from their shop. I highly recommend them!

Reply from R Woodfall Opticians - Crystal Palace
Wonderful team, very cheerful and helpful. Millie did my eye exam, she was really friendly, explained what she was doing each part of the exam and answers my many questions!
Highly recommend, great service.

Reply from R Woodfall Opticians - Crystal Palace
Great experience and explanations very helpful and thorough- and high tech kit used
Thank you

Reply from R Woodfall Opticians - Crystal Palace
Friendly informative and accommodating staff who put children and parents at ease.

Reply from R Woodfall Opticians - Crystal Palace

Reply from R Woodfall Opticians - Crystal Palace
Very thorough testing and very friendly staff

Reply from R Woodfall Opticians - Crystal Palace
Optometrist was truly excellent; friendly, informed, patient, really good at explaining what was happening and going throug the new (ish) tests and tech.

Reply from R Woodfall Opticians - Crystal Palace
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