The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions. At no time did I feel pressured into... See more
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See what reviewers are saying
A very thorough full eye test, even though I went in just for a test for over-70 driving licence. Given that the test was NHS-funded, I suppose that the charge for filling in the DVLA form was to be... See more
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The staff at RW are always polite and very welcoming. The optician shows compassion and empathy, and is ever ready to answer your queries. I've tried some of the larger wellknown opticians in the pas... See more
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Incredibly helpful service this morning fixing my glasses. Friendly and efficient. I will definitely return! Thank you so much.
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Company details
- Eye Care Center
- Audiologist
- Contact Lenses Supplier
- Emergency Care Service
- Glasses Store
- Sunglasses Store
About R Woodfall Opticians - East Dulwich
Written by the company
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
46 Lordship Lane, East Dulwich, E22 8HJ, London, United Kingdom
- 020 8299 6622
4.8
Excellent
198 reviews
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Personalised experience!
I've been getting my glasses (and contacts) here for many years. The range of styles is great and I always feel very well looked after.
November 21, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you very much for your review. We are delighted to be your eyecare provider and look forward to seeing you back!
Highly professional service
Excellent eye testing and spectacles service. Seamless from start to finish. I wouldn’t use anyone else.
November 11, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you dearly for your kind review. Our team at East Dulwich are pleased that you had a good experience throughout your visit.
Friendly, helpful staff and a great service
Friendly, knowledgeable and helpful staff with top-line equipment.
November 3, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you very much for choosing Woodfalls.
Eyes Wide open
This was a follow up appointment to review possible problem areas. The appointment was painstaking and highly professional. I think I received an excellent level of care.
November 3, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you very much for your review. We are pleased to hear that you are happy with the service received on your visit to us and look forward to seeing you back.
Amazing staff
Amazing staff, always so helpful, knowledgable, lovely and professional!
October 30, 2025
Reply from R Woodfall Opticians - East Dulwich
Our staff at East Dulwich are delighted to have been able to assist you. Your review is greatly appreciated and we are always happy to help!
Excellent eye test
A really thorough eye test by a friendly optician with plenty of explanations made the annual visit a pleasure.
October 30, 2025
Reply from R Woodfall Opticians - East Dulwich
Your feedback is greatly appreciated. Thank you for choosing Woodfalls East Dulwich!
A thorough eye test
I had a very thorough eye test. The optometrist was patient and caring. She was informative. I felt well cared for.
October 28, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you for your feedback and for choosing Woodfalls East Dulwich.
Lovely glasses
Lovely glasses, lovely staff who are happy to help you choose what glasses suit you best. Very happy and helpful if you need tweaking- however many times to make sure your glasses fit comfortably. Also very quick service- new glasses arrived in a week.
October 13, 2025
Reply from R Woodfall Opticians - East Dulwich
We are delighted to hear that you’re pleased with both your new glasses and the support you received from our team. We strive to make sure our customers feel confident and comfortable in their choice, so we are glad our efforts do not go unnoticed.
Thank you for choosing us as your eyecare provider.
Reply from R Woodfall Opticians - East Dulwich
Thank you very much for your 5star review! We are pleased to have been able to offer you a 5star experience.
Had to wait 25 minutes to be seen
Had to wait 25 minutes to be seen, so had to return to finish my appointment but Annie is fantastic.
October 15, 2025
Reply from R Woodfall Opticians - East Dulwich
Thanks for your feedback! We’re sorry about the wait but glad to hear Annie made your visit a great one.
Eye test at Woodfall Opticians
I was very impressed with the care I received at Woodfall. As well as my regular annual eye test, I also opted for two scans (which I understand are a new option for customers) to enhance knowledge of eye health and identify any underlying concerns. The optician took time and care in explaining the results in a way that I could understand. I was given sensible advice about glasses, lenses etc with no pressure to buy any particular products. All staff were welcoming polite and helpful.
October 24, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you so much for your kind words!
We are delighted to hear you felt well cared for and appreciated throughout your visit to us.
We do highly recommend patients get these scans as they allow us to get a detailed view of the eye health and will also be able to detect any conditions early on, even before symptoms may start.
Your feedback means a lot to the whole team at Woodfall and we thank you for your continued support.
Optician Review
The opticians and reception staff are not only professional but very friendly. Eye and contact lense checks are very thougher and your questions are, reassuringly, adequately answered. The costs of their services match the very high quality they provide.
I would confidently recommend this optician to other people.
October 24, 2025
Reply from R Woodfall Opticians - East Dulwich
Our staff at Woodfalls East Dulwich are delighted to hear you had a warm welcoming on your visit to us and to have been able to answer all of your queries.
We truly appreciate your recommendation and look forward to welcoming you back in the future!
A pleasure visiting Woodfalls in…
A pleasure visiting Woodfalls in Lordship lane. Always receive a warm welcome from front desk staff. Optometrist very thorough and paid particular attention to my specific needs. Exceptional service all round. Would not hesitate to recommend!
October 7, 2025
Reply from R Woodfall Opticians - East Dulwich
We are pleased to have been of assistance and we are glad that you are pleased with the service you received.
Your review is greatly appreciated by the team at Lordship lane and we thank you for your support.
Rated excellent because all staff were knowledgeable, friendly and efficient. Especially good was my eye test taking into account family history
Rated excellent because all staff were helpful and knowledgable especially the care I received regarding around my eyetest taking into account my family history and high eye pressure. I feel assured and satisfied that I have had excellent care.
October 1, 2025
Optician Annie Higgins
Optician Annie Higgins, was very professional, provided a high level of care & would go the extra mile to make sure all aspects of eye care was covered.
I fully intend to return.
September 25, 2025
Reply from R Woodfall Opticians - East Dulwich
We are pleased to have been of assistance!
Thank you very much for visiting our practice in Dulwich.
Reply from R Woodfall Opticians - East Dulwich
Our staff at Woodfalls are pleased to have been able to help. Thank you for visiting our practice in East Dulwich.
The optom was so nice
The optom was so nice. Very professional. The eye test was very very detailed. She explained everything she did. Well done
September 6, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you very much for taking the time to leave us your review. We are always happy to help if need be, and your support is greatly appreciated.
Great Service and Care
Excellent service and delighted with the glasses and other products provided
September 11, 2025
Unprompted review
Reply from R Woodfall Opticians - East Dulwich
Our team are pleased to hear you are happy with the service and your new glasses! Thank you for your feedback and for visiting Woodfalls East Dulwich.
I was given a thorough analysis of my…
I was given a thorough analysis of my eyes with empathy and humour
This was followed by a positive suggestion for sight improvement.
September 1, 2025
Reply from R Woodfall Opticians - East Dulwich
Our team at East Dulwich are very grateful for your feedback.
We do try to offer a thorough and personal service to all of our patients so we are glad that you are happy with the service.
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