The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions. At no time did I feel pressured into... See more
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See what reviewers are saying
A very thorough full eye test, even though I went in just for a test for over-70 driving licence. Given that the test was NHS-funded, I suppose that the charge for filling in the DVLA form was to be... See more
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The staff at RW are always polite and very welcoming. The optician shows compassion and empathy, and is ever ready to answer your queries. I've tried some of the larger wellknown opticians in the pas... See more
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Incredibly helpful service this morning fixing my glasses. Friendly and efficient. I will definitely return! Thank you so much.
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Company details
- Eye Care Center
- Audiologist
- Contact Lenses Supplier
- Emergency Care Service
- Glasses Store
- Sunglasses Store
About R Woodfall Opticians - East Dulwich
Written by the company
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
46 Lordship Lane, East Dulwich, E22 8HJ, London, United Kingdom
- 020 8299 6622
4.8
Excellent
198 reviews
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Reply from R Woodfall Opticians - East Dulwich
Thank you for your feedback.
Amazing team, great with children overall amazing
This is my daughters 5th eye test at East Dulwich and each and every time the team are just amazing, it was her first eye exam with Annie and all I can say is she is extremely good with children as are the whole team, wouldn’t go elsewhere for myself or the family
August 13, 2025
Reply from R Woodfall Opticians - East Dulwich
Our team at East Dulwich are very grateful for your feedback.
It is a pleasure to be your eye care provider and we thank you for your continued support! We look forward to seeing you again in future.
A pleasant eye test experience
I was put at ease with regard to my annual eye test and each procedure was explained in detail and also the reason for it and the young lady was pleasant throughout
August 30, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank your for your kind feedback. We do strive to deliver a personal experience to our patients, so we are glad that you felt as though you were well looked after when visiting us at our practice in Dulwich.
Fantastic experience
Fantastic experience, the optician Annie was fabulous, so thorough and kind
August 27, 2025
Reply from R Woodfall Opticians - East Dulwich
Annie and the rest of our staff at East Dulwich are please to hear that you had excellent service on your visit to us. Thank you for choosing Woodfalls.
Reply from R Woodfall Opticians - East Dulwich
We are pleased to have made you welcome on your visit to us! Thank you for your feedback, we are always here to help if needs be.
Reply from R Woodfall Opticians - East Dulwich
Thank you very much for your review Mrs Thomas, we look forward to seeing you again.
Good experience
Annie was charming and spent time ascertaining my current health and medications. The eye test, including the ocular temography, were swiftly administered and time given to explain and show results.
August 22, 2025
Reply from R Woodfall Opticians - East Dulwich
The team are pleased to hear that you had a positive experience on your visit to us. Annie is a very valued member of our team here at East Dulwich, and it makes our day to see that her hard work does not go unnoticed. Thank you very much for your feedback!
Professionals waiting to look after You
I was a little stressed and worried as my route to my apt took longer than expected so I called to apologise that i would be slightly late. The receptionist (Michelle) was really lovely and at once put my nerves to rest. Happened once before and the receptionist was not very pleasant.
The optician was very thorough and professional.
August 19, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you very much for taking the time to leave us your review. Michelle is a radiant member of our staff at Woodfalls and we are pleased to have her a part of our team. Thank you for choosing Woodfalls East Dulwich! Please let us know if there is anything we can do to improve.
Reply from R Woodfall Opticians - East Dulwich
Our team are very grateful for your review. Thank you for choosing Woodfalls East Dulwich!
Super friendly and welcoming staff
Super friendly and welcoming staff, repaired both pairs of my glasses including 1 pair that had been rejected by another opticians as unrepairable
Highly recommend you see these guys for anything glasses related you need!!!
August 16, 2025
Unprompted review
The Welcome and hospitality from the…
The Welcome and hospitality from the front of house staff. The stylish Cup &Saucer and delicious coffee, and lovely Annie the Optician, who took such time and consideration during my examination. I have yet to collect my glasses but feel sure all will be well. Thank you all so much!
Theresa Barber.
July 31, 2025
Reply from R Woodfall Opticians - East Dulwich
Our team are very grateful for your review. Personal service is one of out main stand points so we are glad that you felt looked after on your visit to our East Dulwich practice. Thank you very much for your support, we look forward to seeing you again.
Woodfalls in East Dulwich ***** …
Woodfalls in East Dulwich is always very welcoming and a pleasure to visit. Both the medical and administrative staff are considerate, efficient and professional.
August 1, 2025
Simply the best opticians for miles!
I have enjoyed chousing to go to Woodfall for fifteen years. The staff are a delight and couldn't be more helpful or considerate! There choice of frames is fantastic, but if you venture to the Crystal Palace branch There are more flamboyant frames and colours available.
Woodfall Opticians, It's a 20 out of 5 from me.
Roger B
August 8, 2025
Staff were very welcoming and the…
Staff were very welcoming and the optician very good and thorough.
Also all on time and efficien.
August 6, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you for your kind review, we are pleased that you are happy with the service and we look forward to welcoming you back in future!
Reply from R Woodfall Opticians - East Dulwich
Thank you for choosing Woodfalls East Dulwich!
Miss Annie Higgins is a lovely optician…
Miss Annie Higgins is a lovely optician and very reassuring. My glasses were made quickly and fitted efficiently.
The whole team in East Dulwich are very pleasant.
July 18, 2025
Reply from R Woodfall Opticians - East Dulwich
Annie is a highly valued member of our team here at Woodfalls East Dulwich, we are pleased that her hard work doesn't go unnoticed and we look forward to welcoming you back in future!
The very best of.......
Always return because of the exceptional service and really warm welcome I receive.
Professional, friendly family vibe from the whole team as soon as you walk through the door!
August 7, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you for your kind review, we are pleased to hear that our great service keeps you coming back to us. We really appreciate your continued support and look forward to seeing you again!
Reply from R Woodfall Opticians - East Dulwich
Thank you very much for your review, it is greatly appreciated by our team here at Woodfalls!
Warm
Warm, friendly and informative. Not pushy like some opticians who direct you straight to the new frames when your eye test is over.
July 29, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you very for much for your review. Your support is greatly appreciated, and we are glad to hear you didn't feel pressured into selecting a new frame.
my eye examination
very nice relaxing atmosphere in the main area promt attention from all the staff. the lady that did the test was very nice and professional and helpful. all good.Thank very much.
July 29, 2025
Reply from R Woodfall Opticians - East Dulwich
Our team really appreciate you taking the time to leave us your feedback. We are pleased that you are happy with the service and we look forward to welcoming you back to the practice.
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