The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions. At no time did I feel pressured into... See more
Company replied
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See what reviewers are saying
A very thorough full eye test, even though I went in just for a test for over-70 driving licence. Given that the test was NHS-funded, I suppose that the charge for filling in the DVLA form was to be... See more
Company replied
The staff at RW are always polite and very welcoming. The optician shows compassion and empathy, and is ever ready to answer your queries. I've tried some of the larger wellknown opticians in the pas... See more
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Incredibly helpful service this morning fixing my glasses. Friendly and efficient. I will definitely return! Thank you so much.
Company replied
Company details
- Eye Care Center
- Audiologist
- Contact Lenses Supplier
- Emergency Care Service
- Glasses Store
- Sunglasses Store
About R Woodfall Opticians - East Dulwich
Written by the company
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
46 Lordship Lane, East Dulwich, E22 8HJ, London, United Kingdom
- 020 8299 6622
4.8
Excellent
198 reviews
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Thorough examination & helpful diagnosis
Thorough examination of my particular eye problem,
very helpful & reassuring diagnosis, & also helpful as
to future action. The Optometrist also wrote to my GP
about the examination, diagnosis, & future action.
July 23, 2025
Reply from R Woodfall Opticians - East Dulwich
We are pleased to have been able to help. Thank you very much for taking the time to leave us your review, it is greatly appreciated by our team here in East Dulwich.
Friendly and helpful
July 30, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you for your feedback!
The staff are so friendly and the…
The staff are so friendly and the optician is very thorough and excellent! I wouldn’t go anywhere else.
July 24, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you very much for your kind review. We are pleased that you are happy with the service on your visit to us, and we look forward to welcoming you back in future.
The optician was polite,efficient and…
The optician was polite,efficient and very knowledgeable
July 29, 2025
Reply from R Woodfall Opticians - East Dulwich
We are glad to hear you are happy with the service you received throughout the visit to Woodfalls East Dulwich. Thank you for your feedback.
Annie is amazing
Annie is amazing, during the eye test she discovered there was an issue with my eye and immediately directed me towards eye drops and antibiotic and followed up with two further appointments to keep a check on the condition. When the symptoms came back she welcomed me back and referred me to the local hospital, calling first to check I would be seen on the day. She went above and beyond what would be a normal eye test. The team that man the front desk are brilliant too, up beat and professional. The only opticians I would ever go to now and trust
July 26, 2025
Reply from R Woodfall Opticians - East Dulwich
The team are pleased to hear that you had a positive experience on your visit to us. Annie is a very valued member of our team here at East Dulwich, and it makes our day to see that her expertise and hard work does not go unnoticed. Thank you very much for your feedback and we look forward to welcoming you back in future.
Reply from R Woodfall Opticians - East Dulwich
Thank you for taking the time to leave us your review, and thank you for choosing Woodfalls East Dulwich!
Excellent optician East dulwich
I had a great eye test, help with choosing glasses and in all a very good experience. Highly recommended if you are looking for an excellent opticians.
June 21, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you very much for your feedback, it is greatly appreciated by our team here in East Dulwich, and we are glad to hear that you had excellent service when visiting us.
Friendly staff really thorough eye test
Appointment was on time very clean and tidy polite staff
July 8, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you for taking the time to leave us your feedback!
So helpful and welcoming.
So helpful and welcoming.
Giving their honest opinion when choosing frames.
Making sure I get the frames I want.
Also getting the 2nd pair half price was a bonus.
July 8, 2025
Reply from R Woodfall Opticians - East Dulwich
Our team at East Dulwich are pleased to have been of assistance. Thank you very much for your kind feedback, and we are always happy to help should you have any queries.
Reply from R Woodfall Opticians - East Dulwich
Thank you for your review!
Friendly knowledgable helpful staff.
June 21, 2025
Reply from R Woodfall Opticians - East Dulwich
Your review is greatly appreciated, thank you for your support!
10/10
Welcoming helpful reception staff
And we had a laugh. Always a bonus!
Professional who examined me was outstanding. Helpful kind informative and gave me excellent feedback. She’s 10/10 in all areas. Thank you
July 1, 2025
Reply from R Woodfall Opticians - East Dulwich
Our team at East Dulwich greatly appreciate your review. We are pleased to have been of assistance and we are glad you had a 10/10 experience on your visit to us! Thank you for choosing Woodfalls!
Child-friendly doctors
Child-friendly doctors. Excellent in communications, courteous and helpful staff members. Always a pleasant experience here in Rwoodfall.
June 18, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you very much for your feedback. We do aim to make all of our patients happy when visiting us so we are glad to have been able to help your little one. Thank you for choosing Woodfalls East Dulwich!
Friendly and professional service
June 4, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you very much for your review.
A thorough eye test
It was easy to make an appointment and the eye test seemed very thorough. My prescription was little changed and there was no pressure to buy new glasses - which is not always the case. My wife also received good advice when choosing frames that suited her face.
May 28, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank your for your kind feedback. We do try to deliver a personal experience to our patients, so we are glad that you both felt as though you were well looked after when visiting us.
Very kind people
Our son has ADHD and needs people to be patient. They got him through his eye exam and glasses fitting with tremendous care and gentleness as well as being efficient - they’re a model practice.
May 27, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you for your feedback. We do try to accommodate to all of out patients' needs so we are glad that we could make your son feel comfortable enough to sit through his sight test. We always happy to help, thank you very much for choosing Woodfalls East Dulwich!
Reply from R Woodfall Opticians - East Dulwich
Your review is greatly appreciated by our team here at Woodfalls East Dulwich. Thank you for the visit!
Annie is just the best
Annie is just the best, she carried out a very thorough eye test and took time to explain each part of the test. She is very professional and friendly and really put me at ease. A friendly welcome from the reception team as always.
May 30, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you very much for taking the time to leave such a kind review. Annie is a staple part of our team here at Woodfalls East Dulwich so we are pleased to see that her talent doesn't go unnoticed. We are glad that you had a pleasant experience on your visit to us and we look forward to welcoming you back again!
My 2 appointments with Annie went well and I would be happy to see her for my next visit.
My 2 recent appointments went well and I felt that Annie, who did my annual check-up and then tests for my upcoming cataract surgery, was very competent and sympathetic. I am awaiting a letter/phone call for an appointment with an eye surgeon.
May 19, 2025
Reply from R Woodfall Opticians - East Dulwich
Annie is a kind and highly skilled member of our team here at Woodfalls, so we are pleased that you could also notice that.
Thank you for choosing Woodfalls East Dulwich and we wish you all the best with the upcoming surgery.
Reply from R Woodfall Opticians - East Dulwich
Thank you for your kind review, we look forward to seeing you in future.
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