The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions. At no time did I feel pressured into... See more
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See what reviewers are saying
A very thorough full eye test, even though I went in just for a test for over-70 driving licence. Given that the test was NHS-funded, I suppose that the charge for filling in the DVLA form was to be... See more
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The staff at RW are always polite and very welcoming. The optician shows compassion and empathy, and is ever ready to answer your queries. I've tried some of the larger wellknown opticians in the pas... See more
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Incredibly helpful service this morning fixing my glasses. Friendly and efficient. I will definitely return! Thank you so much.
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Company details
- Eye Care Center
- Audiologist
- Contact Lenses Supplier
- Emergency Care Service
- Glasses Store
- Sunglasses Store
About R Woodfall Opticians - East Dulwich
Written by the company
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
46 Lordship Lane, East Dulwich, E22 8HJ, London, United Kingdom
- 020 8299 6622
4.8
Excellent
198 reviews
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Reply from R Woodfall Opticians - East Dulwich
Thank you for your review, we are always happy to help!
just what the doctor ordered!
examination was thorough and no sales pressure - altogether a relaxing experience
May 14, 2025
Reply from R Woodfall Opticians - East Dulwich
Our team greatly appreciate your feedback, so thank you very much, and thank you for visiting Woodfalls East Dulwich.
Great mix of a personal and highly…
Great mix of a personal and highly professional approach.
May 8, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you for you review, and for choosing Woodfalls East Dulwich!
Most effective eye test I've ever had…
Most effective eye test I've ever had has resulted in a perfect prescription. And the lovely lady who patiently helped me choose new (heavily discounted) frames for both reading and distance glasses was a delight to work with to achieve quite a big style change for me. A great success. And great value. I am most, most grateful!
May 19, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you for your lovely review. Our team at East Dulwich are so pleased to have received your feedback. Selecting the right frame is very important to both the patient and our staff, as we aim to make sure you are comfortable and happy with your choice.
We are so glad to have been able to help, thank you for the visit!
Excellent Care
The optometrist I saw was excellent. I felt v well cared for and the examination was thorough and not rushed. I choose to go to R Woodfalls as I have got fed up with going to high street opticians where the experience is v different.
May 9, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you very much for your feedback. We strive to give personal and thorough care to all of our patients here at Woodfalls, so we are glad that you are pleased with the service.
Thank you for the visit.
Great service
Great service. Very understanding and patient with children and thorough examinations.
April 28, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you for your feedback. We are glad that we were able to help you and your little one. Thank you for the visit, and we look forward to seeing you again at Woodfalls East Dulwich.
Real care and excellent service as always
Real care and excellent service as always. Highly professional and responsive.
April 22, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you very much for your review, we are grateful to have been able to assist you.
The eye test service is very good- frame choice a bit limted
The eye test service is very good, very friendly. Took off a star because I find the choice of frames is too small / too expensive. So I always struggle to find some I like when I need to change my glasses.
April 24, 2025
Reply from R Woodfall Opticians - East Dulwich
We are glad that you are pleased with the service received and will definitely take your feedback on board. Our other branches do have a different selection of frames if you were interested in having a look at any of them. Thank you for your feedback, it is greatly appreciated and we hope to see you back.
Reassuring
Friendly, polite reception - with an offer of coffee when I turned-up early.
Thorough professional, unhurried, reassuring appointment with optician.
Good unrushed advice & help in choosing new frames
April 29, 2025
Reply from R Woodfall Opticians - East Dulwich
Our staff are pleased to hear you are happy with the service received.
We are glad that you had enough help and time needed to select frames as this is also a very important part of the process.
Thank you for your visit to Woodfalls East Dulwich!
Excellent experience
Very friendly and patient staff. The experience was smooth and efficient.
April 23, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you for your feedback, it is greatly appreciated.
Reply from R Woodfall Opticians - East Dulwich
Thank you for leaving your feedback. Mistakes do happen which can be quite inconvenient, but we always try to come up with the best possible solution for patients. We are glad that we could correct this issue quickly in your case, thank you for choosing Woodfalls East Dulwich.
Excellent service.
I always use Woodfalls for my check-ups. Friendly, comprehensive and professional service from Annie the optician. Explains thing really clearly.
No hard sell if new specs recommended. (In my case they werent).
100% recommend from me.
April 4, 2025
Reply from R Woodfall Opticians - East Dulwich
Our team greatly appreciate your feedback.
We are pleased that you are happy with the service you received. Annie is very skilled and amazing at what she does, so we are glad that you also noticed. Thank you for the visit, we are always here to help!
The ophthalmologist was very thorough
April 2, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you for your feedback and thank you for visiting Woodfalls East Dulwich.
Woodfall review
The receptionists were welcoming and very helpful. Annie, the optician was very pleasant and talked me through all of the tests that she was going to do. She suggested that I purchase some sunglasses which I did. She was very professional. The staff who helped me pick out my glasses and fitted them were also very helpful.
March 24, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you for taking the time to leave us your feedback!
Our staff are dedicated to making sure all of our patients leave the practice happy, so we are very glad to hear that you are pleased with the service received throughout your visit to us.
Great Experience - Routine Eye Test
The reception staff were efficient and friendly. The optician that I saw, Annie, had a great manner. She was welcoming as well as thorough. I felt listened to and the conversation we had was informative. I came away feeling positive and would definitely recommend this practice to anyone looking to have their eyes tested.
April 9, 2025
Reply from R Woodfall Opticians - East Dulwich
We are delighted to hear that you had a very pleasant experience on your visit to our branch in East Dulwich. Our staff are more than happy to help and appreciate you leaving such a kind review.
Reply from R Woodfall Opticians - East Dulwich
Thank you for leaving such kind feedback.
A very thorough eye examination
A very thorough eye examination with all findings clearly explained. Reception staff very friendly and even made me a coffee while i waited for eye drops to take effect!
April 7, 2025
Reply from R Woodfall Opticians - East Dulwich
Thank you for your feedback, our team really enjoy reading such kind reviews. We are glad you had a pleasant experience and look forward to welcoming you back.
The whole team at Woodfall was very…
The whole team at Woodfall was very good including the receptionist. The optometrist was very good and a thorough examination of my eyes. Her attitude was very friendly, polite, professional and spoke with me throughout the examination of the various procedures. Tracey was very good and ensure that my new glasses fitted my face and the glare on my glasses were in the right place. Thanks to entire team.
March 21, 2025
Reply from R Woodfall Opticians - East Dulwich
Our staff at Woodfalls enjoy delivering great service to patients, so we are happy it doesn't go unnoticed. Please feel free to let us know if there is anything we can improve, and we look forward to seeing you again.
Reply from R Woodfall Opticians - East Dulwich
Thank you for taking the time to leave us a review.
Better than some of other on the high street
Good people easily understand and willing to sit and listen to you
March 26, 2025
Reply from R Woodfall Opticians - East Dulwich
We are so pleased to hear that you are happy with the service. Thank you for choosing Woodfalls East Dulwich!
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