The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions. At no time did I feel pressured into... See more
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The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions. At no time did I feel pressured into... See more
Company replied
A very thorough full eye test, even though I went in just for a test for over-70 driving licence. Given that the test was NHS-funded, I suppose that the charge for filling in the DVLA form was to be... See more
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The staff at RW are always polite and very welcoming. The optician shows compassion and empathy, and is ever ready to answer your queries. I've tried some of the larger wellknown opticians in the pas... See more
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Incredibly helpful service this morning fixing my glasses. Friendly and efficient. I will definitely return! Thank you so much.
Company replied
Written by the company
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
46 Lordship Lane, East Dulwich, E22 8HJ, London, United Kingdom
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Reply from R Woodfall Opticians - East Dulwich
Kind and professional ophthalmologist, explaining everything very clearly, felt very relaxed not rushed like other opticians can be.

Reply from R Woodfall Opticians - East Dulwich

Reply from R Woodfall Opticians - East Dulwich
I brought my daughter for a check up and the whole experience was amazing. From the friendly reception on arrival to the friendly optician who managed the whole process in a very friendly and informative way!

Reply from R Woodfall Opticians - East Dulwich
Very supportive, a thorough examination very clear step by step information of eye test given

Reply from R Woodfall Opticians - East Dulwich
Easy to get an appointment for an eye test. The staff are friendly and competent. The optometrist was thorough, friendly and reassuring.

Reply from R Woodfall Opticians - East Dulwich
Perfection at it’s best.
Highly recommend this opticians for many reasons.
I had such a relaxed professional service during my examination.
Firstly, Annie made me feel really at ease and talked through every step for reassurance, such a warm hearted person.
Richard was absolutely amazing with his recommendations of frame styles & types of lenses that would suit me and my lifestyle, he really knew this stuff and was so helpful and charming in such a caring professional way.
The aftercare I received was second to known, Richard contacted me to make sure I was happy with the style and talked through ways to help me adjust to my new lenses,
I was so impressed and felt very confident with my choices.
I definitely will be returning.

Reply from R Woodfall Opticians - East Dulwich
Not my first eye exam in East Dulwich, each time I have been in i've gone for the enhanced eye examination, and must say the eye test is a thorough exam, and always given the option for the scans to be emailed to me,
I would definitely recommend r wood falls, the staff are always welcoming and helpful

Reply from R Woodfall Opticians - East Dulwich
Thank you for your recent appointment, your staff are very professional, polite and welcoming. I was treated with the utmost care and would recommend you to anyone wishing to have there next visit to an optician.

Reply from R Woodfall Opticians - East Dulwich
Really great service. Very pleasant assistance and very happy to help.
I’m really pleased with the service and aftercare. Will definitely receive and use them for my ongoing eye tests etc. Thank you!

Reply from R Woodfall Opticians - East Dulwich
Original Stepper frame 4 years old broke above the arm - lenses removed and refitted by Tracy/Woodfalls into a replacement frame - v luckily sourced by Stepper Penny A. Op manager.
I'm delighted to have glasses without tape holding them together - Many many thanks to you both

Reply from R Woodfall Opticians - East Dulwich
Helpful and friendly service from booking to final results.

Reply from R Woodfall Opticians - East Dulwich

Reply from R Woodfall Opticians - East Dulwich
Had my eyes tested here recently and Annie was so helpful and thorough. She explained every aspect of the test and the results and was really friendly and patient. I never felt rushed at all.

Reply from R Woodfall Opticians - East Dulwich
Our whole family had excellent care and service. An unusual finding was followed up with further tests and onward referral.

Reply from R Woodfall Opticians - East Dulwich
I had my first contact with Woodfall Opticians a few weeks ago after being with my old optician for many years. I was looking for somewhere more local to provide new glasses.
An appointment was available the following day for an eye test. It was personal, friendly and professional service from the get-go, right down to the offer of a cup of coffee to fill in the ten minute wait!
They are a wonderful team, and I am thrilled with my new glasses, despite a problem with the lenses on collection, necessitating their return to the lab. I returned a week later to pick up the new, perfected version and I could not be happier.

Reply from R Woodfall Opticians - East Dulwich
Everyone is so friendly and helpful. It really is a place where ‘everybody knows your name’ and no question is too small
Thank you

Reply from R Woodfall Opticians - East Dulwich
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