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R Woodfall Opticians - Pursers Purley Reviews 

141
TrustScore 5 out of 5

4.8

958 Brighton Road, Purley, CR8 2LP Surrey, GB


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Rated 5 out of 5 stars

They all know what they're doing; are very friendly, helpful and always recognise us when we walk through the door. A very lovely group in the Purley branch.

Rated 5 out of 5 stars

My experience with Pursers Opticians Purley started 8 years ago. I moved out from London twice (Cornwall, Guilford)but when I did my eye-test I went to Purley, Purses Opticians. Any other comments, I... See more

Company replied

Rated 5 out of 5 stars

For many years my wife and I have been to Woodfall Opticians (Pursers) for our annual eye test and, indeed, whenever we have needed any advice. We are always impressed and very thankful for the servic... See more

Company replied

Rated 5 out of 5 stars

Pursers has been our family opticians for last 20 years. Eye tests are always thorough and professional advice I can trust. After care is excellent for adjustment and minor repairs. Love to support... See more

Company replied


Company details

  1. Eye Care Center
  2. Audiologist
  3. Contact Lenses Supplier
  4. Emergency Care Service
  5. Glasses Store
  6. Sunglasses Store

About R Woodfall Opticians - Pursers Purley

Written by the company

Welcome to the R Woodfall Group of independent family owned Opticians

We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.

We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.

Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.

We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.

Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.

We pride ourselves on the expert and friendly service we offer at each of our six branches.

The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.

Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.

As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.


Contact info

  • 958 Brighton Road, Purley, CR8 2LP, Surrey, United Kingdom

  • 020 8660 2147

4.8

Excellent

TrustScore 5 out of 5

141 reviews

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4.8

All reviews

(141)

651 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional and kind prople

Very professional and kind prople

June 30, 2026
R Woodfall Opticians - Pursers Purley logo

Reply from R Woodfall Opticians - Pursers Purley

Thank you for your kind review!

We're delighted to hear you found our team professional and kind. Providing a welcoming, caring experience for every patient is something we take great pride in.

We really appreciate your feedback and look forward to seeing you again soon!

Rated 5 out of 5 stars

My experience with Pursers Opticians…

My experience with Pursers Opticians Purley started 8 years ago. I moved out from London twice (Cornwall, Guilford)but when I did my eye-test I went to Purley, Purses Opticians. Any other comments, I think it is superfluous!

July 7, 2026
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Reply from R Woodfall Opticians - Pursers Purley

Thank you so much for your wonderful review and for your loyalty over the past 8 years. It means a great deal to us that you've continued to return to Pursers Opticians in Purley for your eye care, even after moving away. Your continued trust is the highest compliment we could receive. We truly appreciate your support and look forward to welcoming you back for many years to come.

Rated 5 out of 5 stars

Nice friendly staff

Nice friendly staff. No push selling.

June 27, 2026
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Reply from R Woodfall Opticians - Pursers Purley

Thank you for your lovely review.

We're delighted to hear that you found our team friendly and welcoming. We believe in providing honest, professional advice and helping our patients make the right choices for their needs, without any pressure or push selling.

Thank you for your support, and we look forward to seeing you again soon.

Rated 3 out of 5 stars

Unfortunately you establishment is in…

Unfortunately you establishment is in the wrong place. It is most difficult for the aged and Disabled to get into. All the previous amenities like a cup of tea have now been removed. Other than that the waiting is long but the service of very good quality. It is a shame as I have been a Customers for many years but my mobility issues and the placing of your shop in Purley now do not coincide.

June 10, 2026
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Reply from R Woodfall Opticians - Pursers Purley

Thank you for taking the time to share your feedback, and for being a loyal customer over so many years. We're truly sorry to hear that the current location and accessibility present difficulties for you, we still offer refreshments, so unsure why you were not offered one, and therefore this will be investigated.

While we're pleased to know you continue to value the quality of our service, we do understand how important comfort, convenience, and accessibility are—particularly for those with mobility needs. Your comments are very important to us and will be shared with the team for careful consideration as we continue to review how we can improve the experience for all our patients.

We genuinely appreciate your long-standing support and hope we may still be able to assist you in the future in a way that better meets your needs.

Rated 5 out of 5 stars

Outstanding service at Woodfall/Pursers (Purley)

For many years my wife and I have been to Woodfall Opticians (Pursers) for our annual eye test and, indeed, whenever we have needed any advice. We are always impressed and very thankful for the service we receive. A warm reception is accorded to us when we attend our appointments. The assessment we receive is thorough and the feedback from the optician is clear. Both of us have been referred for ongoing treatment regarding cataract and macula issues. In each case Debbie at Woodfall/Pursers has contacted the relevant clinic and kept us fully informed about progress. We are both very pleased with and thankful to all at Pursers (Purley)

June 29, 2026
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Reply from R Woodfall Opticians - Pursers Purley

Thank you for your wonderful and thoughtful review. We're delighted to hear that you and your wife have consistently received such thorough care and a warm welcome during your visits. It's especially pleasing to know that the communication and support from our team, including Debbie, has helped keep you fully informed throughout your ongoing care and referrals.

We really appreciate your continued trust over the years and your kind words about the service you’ve received at our Purley practice. We look forward to continuing to support both of you with your eye care needs.

Rated 5 out of 5 stars

Great service!

Everyone is very friendly, helpful and efficient. The optician is excellent, very careful and thorough, inspiring complete confidence.

June 2, 2026
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Reply from R Woodfall Opticians - Pursers Purley

Thank you for your wonderful feedback. We're delighted to hear that you received great service from our team and found everyone to be friendly, helpful, and efficient. It's especially pleasing to know that your optician's careful and thorough approach inspired complete confidence. Providing high-quality care and ensuring our patients feel reassured and well looked after are always our priorities. We truly appreciate your kind words and look forward to welcoming you again in the future.

Rated 5 out of 5 stars

Really impressed with the service I…

Really impressed with the service I received.
Very professional and caring staff.

May 19, 2026
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Reply from R Woodfall Opticians - Pursers Purley

Thank you for your wonderful feedback. We're so pleased to hear that you were impressed with the service you received and that our team made a positive impression with their professionalism and caring approach. Your kind words mean a great deal to us, and we look forward to looking after your eye care needs again in the future. 👓😊

Rated 5 out of 5 stars

Very helpful and knowledgeable staff…

Very helpful and knowledgeable staff would highly recommend.

May 28, 2026
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Reply from R Woodfall Opticians - Pursers Purley

Thank you for your kind recommendation. We're delighted to hear that you found our team helpful and knowledgeable. Providing excellent care and advice is what we strive for, and it's wonderful to know this was reflected in your experience. We truly appreciate your support and look forward to welcoming you again in the future. 👓😊

Rated 5 out of 5 stars

Friendly

Friendly, informative and trustworthy service.

May 5, 2026
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Reply from R Woodfall Opticians - Pursers Purley

Thank you for your feedback. We’re glad you found the service friendly, informative, and trustworthy—we really appreciate it.

Rated 5 out of 5 stars

That they can trust in the advice they are given.

I have been going to Pursers for many years. So that speaks for itself. What else can I say. I always get the best possible attention. And I know that I can absolutely rely on the expert advice that I am given.
Thank you as always.

April 29, 2026
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Reply from R Woodfall Opticians - Pursers Purley

Thank you for your kind and thoughtful feedback. We’re delighted to hear that you’ve trusted Pursers for many years and continue to feel confident in the care and expert advice you receive. Your loyalty means a great deal to us, and it’s wonderful to know you consistently feel well looked after and given the best possible attention.

We truly appreciate your continued support and look forward to seeing you again.

Rated 5 out of 5 stars

Excellent Opticians

I have been using Woodfall Opticians for over 10 years. Great service and now with the eye imaging the service and care they provide is excellent.

May 2, 2026
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Reply from R Woodfall Opticians - Pursers Purley

Thank you for your continued loyalty and kind words. We’re delighted to hear you’ve trusted Woodfall Opticians for over 10 years. It’s wonderful to know that you value both the service and the advanced eye imaging technology we provide as part of your care. We truly appreciate your support and look forward to continuing to look after your eye health for many years to come.

Rated 5 out of 5 stars

First class

very thorough and professional eye test. Everybody is very helpful

May 12, 2026
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Reply from R Woodfall Opticians - Pursers Purley

Thank you for your kind feedback. We’re delighted to hear you received a first-class service and found your eye test very thorough and professional. It’s also great to know our team were helpful throughout your visit.

We really appreciate your support and look forward to welcoming you again.

Rated 5 out of 5 stars

Professional with the personal touch

Extremely professional, very knowledgeable, and with the personal touch that makes it a holistic experience.

May 11, 2026
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Reply from R Woodfall Opticians - Pursers Purley

Thank you for your lovely feedback. We’re delighted to hear you found the service extremely professional and knowledgeable, and that the personal touch helped make your experience feel holistic. That balance of clinical care and personal attention is exactly what we aim to provide.

We really appreciate your comments and look forward to welcoming you again.

Rated 5 out of 5 stars

My appointment went ahead on time

My appointment went ahead on time. Miss Patel the optician was very efficient & gave me an assessment with great attention to detail. All the staff are very pleasant & approachable

May 13, 2026
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Reply from R Woodfall Opticians - Pursers Purley

Thank you for your kind feedback.

We're pleased to hear that your appointment ran on time and that Bev provided such a thorough and detailed eye examination. We will be sure to pass on your compliments to her. It's also wonderful to know that you found our team pleasant and approachable.

We truly appreciate your support and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Eye test in Purley

Friendly and professional service.

May 12, 2026
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Reply from R Woodfall Opticians - Pursers Purley

Thank you for your feedback, the 5 stars are appreciated.

Rated 5 out of 5 stars
R Woodfall Opticians - Pursers Purley logo

Reply from R Woodfall Opticians - Pursers Purley

Thank you for your kind feedback. We’re delighted to hear you found the service both professional and thorough. Providing detailed, attentive care is something our team takes great pride in, and we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

A first class service

A first class service. I liked their thoroghness and their efficiency.

April 15, 2026
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Reply from R Woodfall Opticians - Pursers Purley

Thank you for your lovely feedback. We’re so pleased you appreciated both the thoroughness of your eye care and the efficiency of the service you received. Delivering a first-class experience for every patient is always our aim, and we truly value your support.

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