Pursers has been our family opticians for last 20 years. Eye tests are always thorough and professional advice I can trust. After care is excellent for adjustment and minor repairs. Love to support... See more
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Pursers has been our family opticians for last 20 years. Eye tests are always thorough and professional advice I can trust. After care is excellent for adjustment and minor repairs. Love to support... See more
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Purser’s have been my opticians for many years. Staff are kind and professional and always make you feel welcome. Very importantly, I have complete confidence in my optician Bev who is extremely thoro... See more
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For many years my wife and I have been to Woodfall Opticians (Pursers) for our annual eye test and, indeed, whenever we have needed any advice. We are always impressed and very thankful for the servic... See more
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This opticians has a nice laid out display of glasses with prices to suit most customers. Relaxed, and clean waiting area, with magazines and we were also offered a tea or coffee whilst waiting for ea... See more
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Written by the company
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
958 Brighton Road, Purley, CR8 2LP, Surrey, United Kingdom
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Reply from R Woodfall Opticians - Pursers Purley
Extremely professional, very knowledgeable, and with the personal touch that makes it a holistic experience.

Reply from R Woodfall Opticians - Pursers Purley
My appointment went ahead on time. Miss Patel the optician was very efficient & gave me an assessment with great attention to detail. All the staff are very pleasant & approachable

Reply from R Woodfall Opticians - Pursers Purley

Reply from R Woodfall Opticians - Pursers Purley
A first class service. I liked their thoroghness and their efficiency.

Reply from R Woodfall Opticians - Pursers Purley
Optician was prompt for appt time, patient when I had coughing fits. Receptionist was very polite and helpful too.

Reply from R Woodfall Opticians - Pursers Purley
A good experience, optician was very efficient. Service was friendly especially helpful with selecting my frames.
I would definitely recommend this branch.

Reply from R Woodfall Opticians - Pursers Purley
The staff are lovely and always welcoming. I feel they know me and go out of the way to be nice.
The eye check was thorough which makes reassured that my eyes are being taken care of.

Reply from R Woodfall Opticians - Pursers Purley
Very polite members of colleagues
Very knowledgeable
Very professional
Very understanding

Reply from R Woodfall Opticians - Pursers Purley
There is always a friendly welcome and you feel at ease immediately.
My optician is knowledgeable and explains what she is doing. She is gentle and softly spoken. She answers any questions I ask her and will listen to your concerns. She is quite thorough in her examination.

Reply from R Woodfall Opticians - Pursers Purley
Very professional and friendly service as usual from all team members.
Their attention to detail with my eye care is first class and make me feel like I am their only client.
I always know I am in good hands with all the team
Thank you

Reply from R Woodfall Opticians - Pursers Purley
Pursers of Purley continue to provide excellent, high quality service.
Lovely staff and always a warm welcome when you visit.

Reply from R Woodfall Opticians - Pursers Purley
Excellent service from start to finish from all the staff involved in my eye test

Reply from R Woodfall Opticians - Pursers Purley
I had been looking for somewhere with a good old fashioned service to take my elderly Mum.
They have been absolutely amazing so patient and professional the eye test wasn't rushed and was done with the up most care. The service from everyone that works there was exemplary I can't recommend them enough. Mum was so happy with the glasses and the service provided we will be returning here from now on.

Reply from R Woodfall Opticians - Pursers Purley
Me and my 3 daughters went there for check up
We received the best service
Friendly workers
Best optician
Thank you
🙏🙏🙏

Reply from R Woodfall Opticians - Pursers Purley
The staff were very helpful friendly and professional as always.

Reply from R Woodfall Opticians - Pursers Purley

Reply from R Woodfall Opticians - Pursers Purley
Very nice staff specially the lady on reception eye test was thorough and each step of the test was explained.

Reply from R Woodfall Opticians - Pursers Purley
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