Pursers has been our family opticians for last 20 years. Eye tests are always thorough and professional advice I can trust. After care is excellent for adjustment and minor repairs. Love to support... See more
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Pursers has been our family opticians for last 20 years. Eye tests are always thorough and professional advice I can trust. After care is excellent for adjustment and minor repairs. Love to support... See more
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Purser’s have been my opticians for many years. Staff are kind and professional and always make you feel welcome. Very importantly, I have complete confidence in my optician Bev who is extremely thoro... See more
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For many years my wife and I have been to Woodfall Opticians (Pursers) for our annual eye test and, indeed, whenever we have needed any advice. We are always impressed and very thankful for the servic... See more
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This opticians has a nice laid out display of glasses with prices to suit most customers. Relaxed, and clean waiting area, with magazines and we were also offered a tea or coffee whilst waiting for ea... See more
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Written by the company
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
958 Brighton Road, Purley, CR8 2LP, Surrey, United Kingdom
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Reply from R Woodfall Opticians - Pursers Purley
Friendly professional staff. Eye examination thorough with full explanation. Help and advice in selecting new frames from a wide range. New contact lenses too. Very happy with outcome
Highly recommend

Reply from R Woodfall Opticians - Pursers Purley
Started right on time, didn't feel rushed, very thorough sight test and great customer service.

Reply from R Woodfall Opticians - Pursers Purley

Reply from R Woodfall Opticians - Pursers Purley
Always professional, would recommend. Where I normally get my glasses, good quality.

Reply from R Woodfall Opticians - Pursers Purley
I’ve been going to Pursers optitions in Purley for well over 20 years and still do even though I’ve moved 50 miles away,
they have always been a great team… friendly, very helpful and knowledgeable too…!!
Would highly recommend them to anybody..
Thank you Pursers.!!

Reply from R Woodfall Opticians - Pursers Purley
Very professionaI and helpful. I was given detailed, honest answers to my queries and the optician was thorough and careful in her work. Quite different from the staff of a well-known chain.

Reply from R Woodfall Opticians - Pursers Purley
Excellent optician, who explained everything as she went through the examination. The OCT in particular was fascinating, and well worth the additional cost.

Reply from R Woodfall Opticians - Pursers Purley
Friendly and helpful staff which made me feel at ease. Optometrist was very thorough.

Reply from R Woodfall Opticians - Pursers Purley
My daughter had a great time in her appointment and she found the lady who helped her a lot to understand about her sight

Reply from R Woodfall Opticians - Pursers Purley

Reply from R Woodfall Opticians - Pursers Purley
From the time I walked in, everything from checking with reception to the examination of my eyes was perfect. When I asked a question, it was explained
To me, the next step was ordering the lenses. I explained that I would like the new lenses in my frames, no problem. I handed my glasses over, and they looked at them and confirmed the make and size, then took some measurements for the position
The bifocal for reading, then explained what and when my lenses would arrive for fitting
Friendly , Professional , experienced, articulate and knowledgable with clear direction and next steps.

Reply from R Woodfall Opticians - Pursers Purley

Reply from R Woodfall Opticians - Pursers Purley
The whole team is always welcoming, friendly and professional. Lots of knowledge and experience.

Reply from R Woodfall Opticians - Pursers Purley

Reply from R Woodfall Opticians - Pursers Purley

Reply from R Woodfall Opticians - Pursers Purley
Everyone was pleasant, efficient and helpful. I could not have asked for anything better.

Reply from R Woodfall Opticians - Pursers Purley

Reply from R Woodfall Opticians - Pursers Purley
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