Pursers has been our family opticians for last 20 years. Eye tests are always thorough and professional advice I can trust. After care is excellent for adjustment and minor repairs. Love to support... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purser’s have been my opticians for many years. Staff are kind and professional and always make you feel welcome. Very importantly, I have complete confidence in my optician Bev who is extremely thoro... See more
Company replied
For many years my wife and I have been to Woodfall Opticians (Pursers) for our annual eye test and, indeed, whenever we have needed any advice. We are always impressed and very thankful for the servic... See more
Company replied
This opticians has a nice laid out display of glasses with prices to suit most customers. Relaxed, and clean waiting area, with magazines and we were also offered a tea or coffee whilst waiting for ea... See more
Company replied
Company details
- Eye Care Center
- Audiologist
- Contact Lenses Supplier
- Emergency Care Service
- Glasses Store
- Sunglasses Store
About R Woodfall Opticians - Pursers Purley
Written by the company
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
958 Brighton Road, Purley, CR8 2LP, Surrey, United Kingdom
- 020 8660 2147
4.8
Excellent
147 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Generous, thoughtful service.
The ladies generously helped to adjust my glasses. Excellent, kind service.
July 2, 2025
Unprompted review
Reply from R Woodfall Opticians - Pursers Purley
Thank you very much for taking the time to leave us your feedback. We are always happy to help!
Reply from R Woodfall Opticians - Pursers Purley
Thank you for your review, we are glad to hear you were given great service on your visit to us !
Reply from R Woodfall Opticians - Pursers Purley
Thank you very much for your feedback! We look forward to seeing you back again in future.
Very thorough tests by the optician.
Very thorough tests by the optician and efficient booking experience
June 17, 2025
Reply from R Woodfall Opticians - Pursers Purley
Thank you for your review. We are Glad to have been of assistance.
m having good service and right…
I am having good service and right advice for my eyes with politeness.
August 15, 2024
Reply from R Woodfall Opticians - Pursers Purley
Thank you very much for your feedback and for visiting us.
Excellent service!
Excellent service. The reception staff are professional & efficient. Bev is a fabulous optician-very thorough & good at explaining her findings. Ren is a great dispensing optician & is helpful & patient. Altogether a good experience
June 16, 2025
Extremely helpful
Extremely helpful, competent and thorough. Absolutely brilliant. And that's the same for ALL the people I interacted with. Superb ophthalmologists. I made 3 visits in all.
June 13, 2025
Following cataract surgery on both…
Following cataract surgery on both eyes, I knew I needed prescription glasses for reading.
After a very thorough examination on both eyes, I realised that my long sight could still be significantly improved with the help of glasses.
All options were discussed with me and I do not believe anyone could have taken more care or trouble to ensure that the glasses I chose were exactly right for me.
At their suggestion, I am waiting a little longer to ensure my eyes are completely settled and then I will order my glasses from Purser's.
June 2, 2025
I have been a client of Bev's for a…
I have been a client of Bev's for a number of years. Can highly recommend, she always goes the extra mile to make sure you're 100% happy with the outcome. Service is exemplary .
June 11, 2025
Reply from R Woodfall Opticians - Pursers Purley
Bev is a highly qualified and knowledgeable member of the team here so we are glad that you are able to utilise her expertise. Thank you for such a kind review, and not to forget you loyalty!
Reply from R Woodfall Opticians - Pursers Purley
Thank you for the visit and thank you for your feedback!
Always a pleasure to visit the practice…
Always a pleasure to visit the practice whatever the purpose.
May 21, 2025
Reply from R Woodfall Opticians - Pursers Purley
Thank you for your feedback, it is always a pleasure to be of your assistance!
Reply from R Woodfall Opticians - Pursers Purley
Thank you for taking the time to leave us your feedback.
Excellent Service. The appointment was punctual and the…
The appointment was punctual and the optician was very friendly and reassuring. Lovely receptionist too.
May 1, 2025
Reply from R Woodfall Opticians - Pursers Purley
Thank you for taking the time to leave us a review. Our staff are pleased to have made your experience an excellent one, and we look forward to seeing you again.
I have been going years to Pursers in…
I have been going years to Pursers in Purley . Always welcoming and the optician is always very thorough.
2 x Glasses and 4 lenses seemed very expensive was told they are designer.!
April 23, 2025
I was very pleased with the optometrist…
I was very pleased with the optometrist and the manner in which she dealt with my eye test. The staff are very helpful. I do find the cost of new glasses quite high and there is no discount for pensioners.
April 15, 2025
Reply from R Woodfall Opticians - Pursers Purley
Thank you for your review, it is greatly appreciated by our team here!
Great experience at every visit
Debbie and Bev are always super friendly and knowledgeable and the other staff member was equally helpful. I have been coming to Pursers for many years and fully trust their advice and expertise. I am always seen on time and am extremely happy with the service they provided.
April 26, 2025
Reply from R Woodfall Opticians - Pursers Purley
Thank you kindly for such lovely feedback. Debbie and Bev are both very important members of our team here at Purley so we are glad to hear you noticed how great they are. Thank you for the visit, and we look forward to seeing you back in future.
Reply from R Woodfall Opticians - Pursers Purley
Thank you for your feedback, we look forward to seeing you again next year.
Reply from R Woodfall Opticians - Pursers Purley
Thank you for taking the time to leave us your review.
Staff are very professional and prepared to go above and beyond in helping their clients
Staff are always extremely helpful and professional in my contacts with them
April 16, 2025
Reply from R Woodfall Opticians - Pursers Purley
Your feedback is greatly appreciated by our team here at Purley. We are glad that you are pleased with the service and thank you for the visit!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.