Pursers has been our family opticians for last 20 years. Eye tests are always thorough and professional advice I can trust. After care is excellent for adjustment and minor repairs. Love to support... See more
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Pursers has been our family opticians for last 20 years. Eye tests are always thorough and professional advice I can trust. After care is excellent for adjustment and minor repairs. Love to support... See more
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Purser’s have been my opticians for many years. Staff are kind and professional and always make you feel welcome. Very importantly, I have complete confidence in my optician Bev who is extremely thoro... See more
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For many years my wife and I have been to Woodfall Opticians (Pursers) for our annual eye test and, indeed, whenever we have needed any advice. We are always impressed and very thankful for the servic... See more
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This opticians has a nice laid out display of glasses with prices to suit most customers. Relaxed, and clean waiting area, with magazines and we were also offered a tea or coffee whilst waiting for ea... See more
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Written by the company
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
958 Brighton Road, Purley, CR8 2LP, Surrey, United Kingdom
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Staff at the Purely branch is so friendly and welcoming but very professional.

Reply from R Woodfall Opticians - Pursers Purley
Outstanding service as ever from all the staff at Pursers of Purley. Debbie in the store is always so very helpful and offers exceptional customer service.
Many thanks
Jean H

Reply from R Woodfall Opticians - Pursers Purley
My Father first took me to Pursers Opticians in Purley when I was 9 years old. It was in different hands then , but over the years the same high level of service has remained. My current Optician Bev is so thorough and skilled, it is always a pleasure to see her. The dispensers are also brilliant at helping to choose the right frames, as the range is huge and can be overwhelming. Debbie on reception is always so friendly and welcoming, overall its a great choice if you are looking for an Optician.

Reply from R Woodfall Opticians - Pursers Purley

Reply from R Woodfall Opticians - Pursers Purley
Very pleasant staff all round
Optician did extremely thorough assessment which resulted in referral to specialist. Specialist commented that optician did very well to pick up my problem - my greatest thanks for a fantastic job

Reply from R Woodfall Opticians - Pursers Purley
Very thorough examination handled in a truly professional way.
That's the reason I keep going back to Pursers (now been with them over 20 years).

Reply from R Woodfall Opticians - Pursers Purley
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