I have just purchased my first home account with the Heywood branch. All the staff were helpful when it came to viewing the property, but Catherine was incredibly helpful during the whole process! Sh... See more
Company replied
22 Market Place, Heywood, OL10 4NL Rochdale, Greater Manchester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have just purchased my first home account with the Heywood branch. All the staff were helpful when it came to viewing the property, but Catherine was incredibly helpful during the whole process! Sh... See more
Company replied
Once we had put an offer in for the house we wanted to buy, Catherine took over all communication. She has been fantastic and successfully kept all buyers and sellers in the loop to ensure a smooth pr... See more
Company replied
I recently sold my property through Ryder & Dutton, and I have to say, the experience was made so much easier thanks to Catherine Salisbury, who was my point of contact once the sale went throug... See more
Company replied
A massive thank you to Catherine (at Heywood branch) for managing our move. From start to finish Catherine always kept us updated on progress and let us know immediately of any updates. Whilst... See more
Company replied
Written by the company
How can we help you move?
Expert Valuation Find a Property Let Your Property Mortgage Advice22 Market Place, Heywood, OL10 4NL, Rochdale, Greater Manchester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They are very helpful all throughout the process.

Reply from Ryder & Dutton Estate Agents - Heywood
We recently completed our sale, and while the journey was far from straightforward, I want to recognise Catherine Salisbury at the Heywood branch for her efforts throughout the process.
The transaction took a long time to complete, and the chain was quite complex with several challenges along the way. There were moments when the situation became frustrating and, at times, quite stressful. There were even points where we seriously considered pulling out altogether. However, I appreciate that many of these issues were outside of Catherine’s control, and my frustrations were never a reflection of her personally.
Despite the difficulties, Catherine remained professional, patient, and supportive throughout. She consistently kept me informed of any updates and was always reassuring during uncertain periods. Her communication and persistence helped provide some much-needed clarity and confidence that the sale would eventually complete.
Overall, while the process itself was challenging, I’m grateful for Catherine’s dedication and efforts in seeing it through to the end.

Reply from Ryder & Dutton Estate Agents - Heywood
Well done Ryder & Dutton, they handle the sales process and buying process. There are ups and downs wouldn't expect anything else. Catherine Salisbury treats you with respect and handled the process professionally a credit to you. Thanks

Reply from Ryder & Dutton Estate Agents - Heywood
had a very easy purchase with help of Elle and Tom run smoothly from from offer to completion
always available if i had an questions would highly recomend

Reply from Ryder & Dutton Estate Agents - Heywood
Massive thank you to Catherine, she was amazing from start to finish, she communicated all the way through and answered any questions we had, very grateful x

Reply from Ryder & Dutton Estate Agents - Heywood
I had a great experience with the Heywood branch of Ryder & Dutton during my recent house purchase. Catherine Salisbury and the rest of the team were excellent, keeping me fully in the loop with clear and timely communication throughout the process.
The service from start to finish was professional, and I'd like to thank the whole team for their efforts.
I would highly recommend Ryder & Dutton their professional and supportive service.
They kept me informed after some delays and were really helpful during a stressful time.

Reply from Ryder & Dutton Estate Agents - Heywood
We couldn't thank Tom wiswell and the staff at the heywood branch enough we there support, advice and professionalism has been amazing , we have had a full on roller-coaster with selling our old house and they helped us through no matter what. I fully recommend them 100%
Without them I don't think we would have have gotten through the full process especially when chasing solicitors and buyers for responses and updates.

Reply from Ryder & Dutton Estate Agents - Heywood
All the staff were very helpful and went above and beyond to help with the purchase of the property. A big thankyou to a great team of people.

Reply from Ryder & Dutton Estate Agents - Heywood
Very serious company! Fast sale and really helpful. A special thanks to Tom and Catherine.
Everyone at the Heywood branch were brilliant. Catherine was so helpful and persistent, can not thank her enough. The new home bundle is amazing as well. Can not recommend them enough
I have recently completed a property purchase through Ryder & Dutton in Heywood, and I genuinely cannot recommend them highly enough. As first-time buyers, the whole process felt quite daunting at the beginning, but the team — especially Catherine — made it such a positive and smooth experience from start to finish.
From our very first interaction, Catherine was incredibly helpful, approachable, and professional. Being first-time buyers, we naturally had lots of questions about the process, timelines, and next steps. No question ever felt like too much trouble. She took the time to explain everything clearly and thoroughly, which really helped put us at ease and gave us confidence throughout the purchase.
Communication was excellent all the way through. We were kept fully up to date at every stage of the sale, and Catherine made sure we always knew what was happening and what to expect next. Buying your first home can feel stressful simply because of the unknowns, but her consistent updates and transparency made a huge difference.
What really stood out to us was how promptly she responded to emails and phone calls. Every time we reached out — whether it was a quick query or something more detailed — we received a response quickly and with all the information we needed. That level of efficiency and attentiveness is something you don’t always find, and it made the whole experience feel much more manageable.
Catherine truly went above and beyond to ensure everything progressed as smoothly as possible. It was clear she genuinely cared about helping us secure our first home and ensuring the process moved forward without unnecessary delays. Her professionalism was evident throughout, but so was her warmth and willingness to help.
Overall, our experience with Ryder & Dutton in Heywood has been extremely positive. The service we received was professional, efficient, and supportive from start to finish. As first-time buyers, we couldn’t have asked for a better estate agent to guide us through the process.
We would not hesitate to recommend Ryder & Dutton to anyone looking to buy or sell a property — and we’re especially grateful to Catherine for making our first home purchase such a smooth and enjoyable journey.

Reply from Ryder & Dutton Estate Agents - Heywood
Where do I begin? Outstanding all the way from the initial contact, valuation and viewings. Everyone at Ryder and Dutton has been professional, responsive and kind. Catherine in particular has been incredible, guiding my mum through a very challenging move... I'm so grateful and can't recommend Ryder and Dutton enough. Thank you.

Reply from Ryder & Dutton Estate Agents - Heywood
After recently selling my property with Ryder & Dutton, I wanted to highlight the fantastic experience and excellent customer service I received.
Although it took longer than initially expected to find a buyer Tom, my negotiator, was extremely proactive and kept me informed of any viewings or offers never making me feel like my property sale wasn't a priority.
Catherine’s support as Move Manager after a buyer was found, liaising with all solicitors and other parties involved in the chain made what could have been a very stressful experience feel much more manageable.
Overall I cannot fault my experience with Ryder & Dutton Heywood and I would highly reccomend them to others looking to buy or sell a property.

Reply from Ryder & Dutton Estate Agents - Heywood
Our experience with Ryder and Dutton has been excellent. I will start by stating that they were not our estate agent, but the agent of the person we bought our house from. None the less, every step of the way the service has been excellent.
Specifically I want to mention Catherine Salisbury of the Heywood branch.
Throughout the process Catherine has gone above and beyond, time and again to ensure things went as smoothly as possible for our purchase.
Catherine is an absolute credit to the company. We really cannot thank her enough for everything.
Thank you Catherine!
Joe and Kelly of Winchester Ave

Reply from Ryder & Dutton Estate Agents - Heywood
I wanted to thank Catherine my mover as she was there all the way through. Answered all questions. Kept me upto date with everything and helped, especially on the day of my move. Tom also was so helpful as well when needed to get documents sorted. Did them straight away which solved issues on my part. FANTASTIC SERVICE

Reply from Ryder & Dutton Estate Agents - Heywood
Catherine and her team were great to deal with from start to finish through the sale process.
Before that Fran was also great to deal with on the valuation advice before sale.
I have sold a number of properties through this team and would absolutely recommend them (the Heywood Branch).

Reply from Ryder & Dutton Estate Agents - Heywood
I have moved 9 times in 13 years and I would say Catherine and Tom at the Heywood branch are the best estate agents I have ever worked with. Tom initially helped us negotiate our purchase and sale and was great from the get go. Catherine worked hard to liaise with all our parties and provided suggestions and solutions to the obstacles along the way. Catherine was regularly available with updates for us and there were even unsociable hours including evenings and weekends where I could get in touch with her. Can’t Thank-you Catherine and Tom enough at the Heywood Branch.

Reply from Ryder & Dutton Estate Agents - Heywood
Catherine, Jenna, and the wider team at Ryder & Dutton provided timely and effective communication that truly smoothed the sale of my mother’s property. Managing this process from overseas could have been incredibly stressful, but I always felt fully informed of the latest developments. The entire team acted with the utmost professionalism and courtesy throughout. I highly recommend their services. Thanks, Ryder & Dutton!

Reply from Ryder & Dutton Estate Agents - Heywood
We recently got settlement on a property we purchased through Ryder and Dutton. It was going to be a long haul as we live overseas and purchased the property in the UK. Catherine Salisbury was onto it every step of the way either giving the vendor solicitors our even our solicitors the gee up as needed, she kept the ball rolling all the time. Thanks Catherine

Reply from Ryder & Dutton Estate Agents - Heywood
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.