Ryder & Dutton Estate Agents - Heywood Reviews 278

TrustScore 5 out of 5

4.9

22 Market Place, Heywood, OL10 4NL Rochdale, Greater Manchester, GB


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Rated 5 out of 5 stars

Had a fantastic experience working with Catherine Salisbury! She made the whole purchase process so much smoother, kept things moving, and was always quick to respond. Super friendly, knowledgeable, a... See more

Company replied

Rated 5 out of 5 stars

Ryder & Dutton made selling my house stress free. Catherine was on hand at every step of the way and provided me with clear explanations as to each stage of the selling process so dispel any concerns... See more

Company replied

Rated 5 out of 5 stars

I had one buyer pull out after 4 months, but the staff quickly got me another sale and were very supportive throughout. They kept me informed of progress and pushed the buyer and their solicitor for u... See more

Company replied

Rated 5 out of 5 stars

Elle is Ace! My process was clear and that was due to the help of the estate agent Ella. I made my intentions and my plan clear, elle understood and acted professionally and perfectly. Any... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Heywood

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 22 Market Place, Heywood, OL10 4NL, Rochdale, Greater Manchester, United Kingdom

  • 01706 369361

4.9

Excellent

TrustScore 5 out of 5

278 reviews

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Rated 5 out of 5 stars

Excellent Service from Catherine Salisbury

Had a fantastic experience working with Catherine Salisbury! She made the whole purchase process so much smoother, kept things moving, and was always quick to respond. Super friendly, knowledgeable, and a pleasure to work with. Highly recommend!

June 8, 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We're so glad to hear your purchase process was smooth and efficient. We appreciate your kind words about Catherine's friendliness and knowledge!

Rated 5 out of 5 stars

Professional team work

I dealt with numerous members of the team and all were courteous and efficient.

May 16, 2026
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Reply from Ryder & Dutton Estate Agents - Heywood

We're so glad our team provided you with courteous and efficient service. Thank you for your kind words.

Rated 5 out of 5 stars

communication excellent

I had one buyer pull out after 4 months, but the staff quickly got me another sale and were very supportive throughout. They kept me informed of progress and pushed the buyer and their solicitor for updates.

May 29, 2026
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Reply from Ryder & Dutton Estate Agents - Heywood

We're so glad we could help secure another sale for you quickly and keep you informed. Thank you for your kind words!

Rated 5 out of 5 stars

Catherine's patience and pro-activity…

Catherine's patience and pro-activity were really required on this transaction - and she displayed both with great enthusiasm and professionalism.

May 30, 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We're so glad to hear our team's patience and professionalism were helpful during your transaction. Thank you for your kind words!

Rated 5 out of 5 stars

Great customer service

Great customer service, professional and helpful. Especially Catherine Salisbury

May 26, 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We are so glad you had a great experience with us.

Rated 5 out of 5 stars

Highly Recommended

Ryder & Dutton made selling my house stress free. Catherine was on hand at every step of the way and provided me with clear explanations as to each stage of the selling process so dispel any concerns.
I highly recommend Ryder & Dutton for selling any property as they made everything run so smoothly .

May 22, 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We appreciate your wonderful feedback! We're so happy to hear that we made selling your home a stress-free experience. We thank you for your recommendation.

Rated 5 out of 5 stars

Elle is Ace

Elle is Ace!

My process was clear and that was due to the help of the estate agent Ella.

I made my intentions and my plan clear, elle understood and acted professionally and perfectly.

Any issues or worries I had were dealt with appropriately, helping me incredibly during the process of buying my first home.

May 7, 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We're delighted to hear that our Elle provided clear guidance and acted professionally throughout your first home buying process. It's wonderful that any concerns were handled appropriately.

Rated 5 out of 5 stars

Catherine Salisbury became my move…

Catherine Salisbury became my move manager after I’d accepted an offer on my property. She is the only reason I’ve given 5 stars, they are all for her.
The agents at the start of the process I found a little unprofessional in the way they didn’t communicate with each other or with myself as much as I feel they should have, maybe this is because there were too many trying to do the same thing at different times.
Once Catherine came on the scene things became a lot more understandable. She went above and beyond her job description, managing to coordinate difficult, stressful issues between my conveyancing solicitors, the buyer and the leasehold management company of my property. I was contacted by her almost daily with updates on the challenging situation. She kept me calm by explaining everything that was happening but remained professional and neutral throughout.
The best way for me to thank her is to write this review on her. Thank you Catherine.

November 20, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We are so pleased to hear about your positive experience with our move manager, Catherine. It is wonderful to know that her dedication and clear communication made a challenging situation much more manageable for you. We appreciate you sharing your valuable feedback.

Rated 5 out of 5 stars

Really good experience with Ryder &…

Really good experience with Ryder & Dutton from start to finish. Catherine was really helpful throughout the whole process, kept me updated and always got back to me if I had any questions.

Buying a house can be stressful at times but she made everything feel straightforward and easy to deal with.

Really appreciate all the help, would definitely recommend.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Ryder and Dutton have been great.

Ryder and Dutton have been great.
Right from the start with Fran Whittle valuing the property and giving her advice.
And then Jenna Henley who handled the sale to completion, who was amazing and is definitely a credit to Ryder and Dutton.
My only issues is the solicitor they advise to use was terrible.

April 30, 2026
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Reply from Ryder & Dutton Estate Agents - Heywood

We're happy to hear that our team provided amazing service. We appreciate your positive feedback regarding the sale. We're sorry you had a negative experience with the solicitor.

Rated 5 out of 5 stars

Great communication

We are in the process of selling my mother in laws house who is in a nursing home. We live 80 miles away and was not looking forward to the experience. However, Ellie at the Heywood branch has kept us informed all the way. The house is SSTC within 2 weeks, above the asking price. I'm very impressed.

April 13, 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We're happy to hear that the sale process has been a positive experience, especially given the distance. It's great to know we kept you well-informed, and we appreciate your kind words regarding the quick sale.

Rated 5 out of 5 stars

The staff at Ryder & Dutton took away…

The staff at Ryder & Dutton took away my stress of moving house! They always kept me up to date with how the sale and purchase were progressing, and were so kind and professional throughout. Thanks so much for all your help and support, especially to Catherine Salisbury.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Elle was available every step of the way to support the sale assisting in every query from the buyer making the whole process so smooth and easy. Can't rate this company highly enough for how easy they made my life.

April 8, 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We appreciate your kind words! We're so glad to hear that the sale went smoothly and that our support made your life easier. Thank you for the positive feedback.

Rated 5 out of 5 stars

Catherine was excellent pushing the…

Catherine was excellent pushing the process when it dragged on a little, always communicating issues and resolving.

April 10, 2026
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Reply from Ryder & Dutton Estate Agents - Heywood

We're happy to hear that the process was handled well, and we appreciate your positive feedback regarding the communication and resolutions.

Rated 5 out of 5 stars

They are very helpful and polite

They are very helpful all throughout the process.

April 8, 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We are happy to know that we were helpful during the entire process. We appreciate your positive feedback.

Rated 4 out of 5 stars

We recently completed our sale

We recently completed our sale, and while the journey was far from straightforward, I want to recognise Catherine Salisbury at the Heywood branch for her efforts throughout the process.

The transaction took a long time to complete, and the chain was quite complex with several challenges along the way. There were moments when the situation became frustrating and, at times, quite stressful. There were even points where we seriously considered pulling out altogether. However, I appreciate that many of these issues were outside of Catherine’s control, and my frustrations were never a reflection of her personally.

Despite the difficulties, Catherine remained professional, patient, and supportive throughout. She consistently kept me informed of any updates and was always reassuring during uncertain periods. Her communication and persistence helped provide some much-needed clarity and confidence that the sale would eventually complete.

Overall, while the process itself was challenging, I’m grateful for Catherine’s dedication and efforts in seeing it through to the end.

April 1, 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We appreciate you sharing your experience. We're glad to hear that our team member's professionalism and support were helpful during a complex sale. We value your feedback and are pleased we could provide clarity and reassurance. Thank you for recognising the dedication to seeing it through.

Rated 5 out of 5 stars

Well done Ryder & Dutton

Well done Ryder & Dutton, they handle the sales process and buying process. There are ups and downs wouldn't expect anything else. Catherine Salisbury treats you with respect and handled the process professionally a credit to you. Thanks

March 30, 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We appreciate your positive feedback and are so glad the sales process was handled professionally. We are grateful for your recognition of our team's dedication. Thank you!

Rated 5 out of 5 stars

easy from offer to completion

had a very easy purchase with help of Elle and Tom run smoothly from from offer to completion
always available if i had an questions would highly recomend

March 27, 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Heywood

We're happy to hear that the purchase process was easy and smooth, from offer to completion. We appreciate your recommendation and are grateful for your feedback.

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