Ryder & Dutton Estate Agents - Heywood Reviews 

282
TrustScore 5 out of 5

4.9

22 Market Place, Heywood, OL10 4NL Rochdale, Greater Manchester, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A massive thank you to all the team, and a huge shout out to Jenny! I've just sold my house with the Ryder & Dutton team, and it would have been a pretty painful experience without Jenny leading t... See more

Rated 5 out of 5 stars

I have just purchased my first home account with the Heywood branch. All the staff were helpful when it came to viewing the property, but Catherine was incredibly helpful during the whole process! Sh... See more

Company replied

Rated 5 out of 5 stars

Once we had put an offer in for the house we wanted to buy, Catherine took over all communication. She has been fantastic and successfully kept all buyers and sellers in the loop to ensure a smooth pr... See more

Company replied

Rated 5 out of 5 stars

A massive thank you to Catherine (at Heywood branch) for managing our move. From start to finish Catherine always kept us updated on progress and let us know immediately of any updates. Whilst... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Heywood

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 22 Market Place, Heywood, OL10 4NL, Rochdale, Greater Manchester, United Kingdom

  • 01706 369361

4.9

Excellent

TrustScore 5 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(282)

1,404 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have been very impressed with the…

We have been very impressed with the purchase of our forever home from Ryder & Dutton. From start to finish Catherine Salisbury was so professional and accommodating. Nothing was too much trouble from arranging viewings to answering queries on numerous occasions. Would highly recommend.

August 22, 2025
Unprompted review
Ryder & Dutton Estate Agents - Heywood logo

Reply from Ryder & Dutton Estate Agents - Heywood

We're happy to hear that you were impressed with your forever home purchase. We appreciate your positive feedback regarding our professional and accommodating service. It's great to know we could assist you so effectively.

Rated 5 out of 5 stars

Exactly what you need

Catherine looked after us throughout our move. I couldn't have asked for better attention. I was confident any update was communicated right away and if i missed a call Catherine was sure to call back. Exactly what you want in one of the biggest decisions you'll make in life. Thanks!

August 15, 2025
Unprompted review
Ryder & Dutton Estate Agents - Heywood logo

Reply from Ryder & Dutton Estate Agents - Heywood

We appreciate your kind words. It's great to hear that the support you received during your move was exactly what you needed. We aim to provide clear and timely communication during such an important time. Thanks for your feedback!

Rated 5 out of 5 stars

Professional and approachable staff

Professional and approachable staff at the Heywood office. Both Catherine and Jenna were helpful and knowledgeable. Throughout the whole process nothing was too much trouble. They helped keep me sane when things got stressful. Thanks guys! I would highly recommend their services for anyone looking to move house.

August 22, 2025
Unprompted review
Ryder & Dutton Estate Agents - Heywood logo

Reply from Ryder & Dutton Estate Agents - Heywood

We appreciate your kind words and are so glad that our team was helpful and supportive during the process. Thank you for recommending our services!

Rated 5 out of 5 stars

Very friendly staff and and were…

Very friendly staff and and were professional all the way through process of selling our home.

August 29, 2025
Ryder & Dutton Estate Agents - Heywood logo

Reply from Ryder & Dutton Estate Agents - Heywood

We are happy to hear that our staff was friendly and professional while assisting you with the sale of your home. Thank you for your feedback!

Rated 5 out of 5 stars

Tom was extremely proactive

Tom was extremely proactive, he kept me informed of the sale at every stage. I wouldn’t hesitate to use him again in the future

August 28, 2025
Unprompted review
Ryder & Dutton Estate Agents - Heywood logo

Reply from Ryder & Dutton Estate Agents - Heywood

We're happy to hear that the proactive service and clear communication met your needs. Thank you for sharing your positive experience; we appreciate it.

Rated 5 out of 5 stars

Fantastic communication from Ewan and Jenna at the heywoood branch

I would just like to say a huge thank you to Ewan and Jenna at the heywood branch . Excellent service , nothing was too much trouble , very professional and and always going the extra mile. Made the whole buying and selling process a positive experience .

August 22, 2025
Unprompted review
Ryder & Dutton Estate Agents - Heywood logo

Reply from Ryder & Dutton Estate Agents - Heywood

We appreciate your kind words regarding the excellent service you received. We are so glad that the team made your buying and selling experience positive, and we will certainly pass along your gratitude.

Rated 5 out of 5 stars

Just completed on my first home

Just completed on my first home, being a first time buyer I didn’t understand the process fully but Ada Grundy talked me through the whole process and helped where ever she could. I don’t know what I would have done without her! Jenna and all the team at Heywood Ryder and Dutton have been so lovely and helpful too! Highly recommend ☺️

August 22, 2025
Unprompted review
Ryder & Dutton Estate Agents - Heywood logo

Reply from Ryder & Dutton Estate Agents - Heywood

We appreciate your kind words! We're so glad that we could assist you through the process of buying your first home and that our team was so helpful.

Rated 5 out of 5 stars

We have just bought a house through…

We have just bought a house through Ryder & Dutton! Ewan at the Heywood office was great he made the whole process stress free. Ewan was quick to reply to any emails (I mithered a lot) he was so helpful with getting responses from the seller’s solicitors, pushing things through on each end and dropping us emails with any updates. He made the whole process as first time buyers really smooth and stress free. Thank you so much Ewan! We also had great service from Ryder and Dutton even on completion day and the day before when Ewan was off the rest of the team in the Heywood office were lovely and friendly and kept me up to date with everything. Thank you all😊

August 5, 2025
Unprompted review
Ryder & Dutton Estate Agents - Heywood logo

Reply from Ryder & Dutton Estate Agents - Heywood

We're so pleased to hear about your positive experience with the Heywood team! It's great to know that the purchase went smoothly, especially as first-time buyers. Thank you for acknowledging the team's dedication to keeping you informed every step of the way.

Rated 5 out of 5 stars

Bought a property

Just completed a purchase of a property through Ryder and Dutton. An amazing experience overall. Ewan from the Heywood office was very helpful through our the process. He answered each and every inquiry we had, chased up solicitors and seller for days which we really appreciate. Very prompt replies and gave very professional advice. The whole team at Heywood office was really hands on. And the goodie box we received at the completion from the office was a cherry on top. Excellent customer service and an amazing experience. We are really thankful as being 1st time buyers, we were a nervous wreck and they helped at every step.

August 7, 2025
Unprompted review
Ryder & Dutton Estate Agents - Heywood logo

Reply from Ryder & Dutton Estate Agents - Heywood

We're happy to hear that you had such a positive experience with our Heywood team, especially as first-time buyers. We appreciate you highlighting the team's helpfulness and their dedication to keeping you informed. Thank you for your kind words!

Rated 5 out of 5 stars

The team at Ryder &Dutton have been…

The team at Ryder &Dutton have been amazing, particularly Ada Grundy who is so friendly and helpful and guided me through the whole experience. I felt like I could call or email her anytime to ask even the most simple questions. It made the whole process so much easier.

August 8, 2025
Unprompted review
Ryder & Dutton Estate Agents - Heywood logo

Reply from Ryder & Dutton Estate Agents - Heywood

We're happy to hear that you had such a positive experience. It's great to know that our team member was so supportive and made the process easier for you. Thank you for your kind words!

Rated 4 out of 5 stars

Ada our moving manager was really…

Ada our moving manager was really organised and kept us informed of all developments with the house purchase. Really friendly and helpful over email and took away a lot of the stress with moving into a new house. Thank you Ryder and Dutton and Ada!

August 8, 2025
Unprompted review
Ryder & Dutton Estate Agents - Heywood logo

Reply from Ryder & Dutton Estate Agents - Heywood

We're happy that our moving manager was organised and helpful during your house purchase. It's great to hear that we reduced the stress of moving. Thank you for your positive feedback!

Rated 4 out of 5 stars

Geraldine Marsden

What could I have done without Geraldine Marsden who helped me from the beginning to the end. Geraldine would call from time to time in order to give me updates on my purchase. She would chase all parties involved in the case and make sure everything is going on smoothly. I really appreciate all her efforts and I would recommend her and Ryderdutton.co.uk to anyone who wants to use them.

August 8, 2025
Unprompted review
Ryder & Dutton Estate Agents - Heywood logo

Reply from Ryder & Dutton Estate Agents - Heywood

We appreciate your positive feedback. We're so glad to hear that you had such a smooth experience and that our team member's efforts were helpful. Thank you for recommending our services!

Rated 5 out of 5 stars

Excellent Service from Start to Finish

Ryder & Dutton handled both the sale of our previous home and the purchase of our new property, and the service throughout was excellent. The team was helpful, responsive, and kept us informed at every stage.

A special mention goes to Ada, who did a fantastic job as our completion agent – everything ran smoothly on the day thanks to her organisation and attention to detail, she too was extremely supportive and responsive throughout. Catherine also deserves credit for her support during the experience, helping us navigate the process with confidence.

We’re very happy with the service we received and would recommend Ryder & Dutton to anyone buying or selling a property.

July 30, 2025
Unprompted review
Ryder & Dutton Estate Agents - Heywood logo

Reply from Ryder & Dutton Estate Agents - Heywood

Thank you for sharing your positive experience. We're happy the sale of your previous home and the purchase of your new property went so well.

We appreciate your highlighting how helpful and responsive the team was, especially regarding the completion and navigating the process. We're glad you're happy with our service and would recommend us.

Rated 5 out of 5 stars

Catherine Salisbury has been an…

Catherine Salisbury has been an absolute star! Really proactive, on-top of the transaction, faciliating the entire process and adding value at every step of the way. No radio silence or frustrations due to pace, or inaccuracies - a really great service at all times. We had a really tight timeline, and we got extremely lucky Catherine worked on our account, as it made the process very smooth and enjoyable. We will definitely be using her services again! Couldn't recommend her enough!

July 29, 2025
Unprompted review
Ryder & Dutton Estate Agents - Heywood logo

Reply from Ryder & Dutton Estate Agents - Heywood

We're so happy to hear that you had such a positive experience. It's great to know the proactive service, facilitation, and added value were appreciated. We are glad the process was smooth and enjoyable for you, and we appreciate your recommendation!

Rated 5 out of 5 stars

We recently sold our property with Ryder and Dutton

We recently sold our property through Ryder & Dutton and couldn’t be more impressed with the outstanding service we received.

From our very first meeting with Fran to being expertly guided through the process by Catherine, the team’s professionalism, knowledge, and support truly stood out. Catherine, in particular, was absolutely amazing—always available, incredibly helpful, and made the whole experience as smooth and stress-free as possible. She’s an absolute star!

Everyone at the Heywood branch was friendly, approachable, and ready to help at every step. We felt informed, supported, and in safe hands from start to finish.

We would 100% use Ryder & Dutton again and have already recommended them to friends—who have also now successfully sold their home with them.

Thank you to the entire team at Ryder & Dutton. You’ve been fantastic!

July 29, 2025
Unprompted review
Ryder & Dutton Estate Agents - Heywood logo

Reply from Ryder & Dutton Estate Agents - Heywood

We're so happy to hear about your outstanding sales experience! It's great to know the team's professionalism and support made the process smooth for you. We appreciate your recommendation and thank you for your fantastic feedback.

Rated 5 out of 5 stars

Took over the sale of my property from…

Took over the sale of my property from another Agent and achieved the sale of my property in the same time that the other failed. Kept us informed every step of the transaction and offered whatever assistance was required

July 18, 2025
Ryder & Dutton Estate Agents - Heywood logo

Reply from Ryder & Dutton Estate Agents - Heywood

We're glad we could successfully sell your property after the previous agent's attempt. We're also happy that we kept you informed during the transaction and offered helpful assistance.

Rated 4 out of 5 stars

The company gave a good overview of the…

The company gave a good overview of the market to us before we started the sale.
Ada Grundy kept us well informed throughout the process and was very helpful.

June 30, 2025
Unprompted review
Ryder & Dutton Estate Agents - Heywood logo

Reply from Ryder & Dutton Estate Agents - Heywood

We're happy to hear that the market overview was helpful and that you were well-informed throughout the sale. We appreciate your positive feedback and thank you for sharing.

Rated 5 out of 5 stars

I had a really good experience with…

I had a really good experience with Ryder & Dutton buying a property. Ada was brilliant keeping me updated every step of the way and responded to my emails very quickly. This helped speed up the purchase.

June 20, 2025
Unprompted review
Ryder & Dutton Estate Agents - Heywood logo

Reply from Ryder & Dutton Estate Agents - Heywood

We're happy to hear that you had a good property buying experience. We appreciate your positive feedback regarding the speedy purchase and how our team kept you informed.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look