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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and polite demeanor, making the entire process pleasant from selection to delivery. The delivery service is frequently highlighted as excellent, with many appreciating the professionalism, care, and efficiency of the delivery teams who often go above and beyond to set up products and respect properties. People are delighted with the quality of the products, finding them to be in perfect condition and meeting their expectations, often exceeding them. The overall service, from initial contact to final delivery, is described as first-class, with many consumers expressing satisfaction and a strong likelihood of recommending the company.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their efficiency, friendliness, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the professionalism and... See more

Product

Reviewers highlight positive aspects of product, with many expressing delight with the quality and condition... See more

Service

Reviewers mention positive feedback about service, consistently praising the efficiency, friendliness, and... See more

Quality

Customers consistently note positive experiences with quality, often praising the superb quality of sofas and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The wholse experience with this Company has been exceptional, from placing the order to organksing delivery. Staff very helpful and polite on phone. Percy and Will who delivered our new sofa were amaz... See more

Rated 5 out of 5 stars

Delighted with our great new G Plan sofa! Great showroom experience, marvellous choice and very competitive prices, plus helpful staff and customer parking. Will and Owen delivered our sofa today - t... See more

Rated 5 out of 5 stars

We can’t fault this company! From placing the order to taking delivery it’s been straight forward! Wish every company would be like S2 Sofas. Luke was lovely when ordering. Then the two lads Sam &... See more

Rated 5 out of 5 stars

Have been looking for a couple of sofas for a while when we came across S2 Sofas. How refreshing to be invited to look around without being pounced on by pushy sales people. Sam and Perry were brillia... See more


Company details

  1. Furniture Store

Written by the company

We are a well-established family business offering new cancelled orders from famous high-end British brands & fine furniture makers saving £1000’s from their retail cost. We pride ourselves on providing the best value sofas, whilst maintaining our reputation of giving excellent service throughout the UK. With 100’s of sofas in stock available for immediate delivery, we’ll have the perfect sofa for your living space. All our fine furniture is delivered using our own fleet of vehicles and our very experienced delivery teams. For additional peace of mind, all sofas are sold with our lifetime parts at cost guarantee at no extra cost! Please contact us for more information 7 days a week!


Contact info

5.0

Excellent

TrustScore 5 out of 5

541 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Exceptional experience

Exceptional experience. All dealings with the company were first class. From dealing with Sam about the order, Amanda phoning about the delivery and the delivery itself .
The sofa we had ordered, was delivered earlier than we expected and just before Christmas!
Perry and Owen contacted us before arrival to let us know their ETA
Both were very friendly and professional. They brought the sofa in and put it together in no time at all and tested everything before leaving.
Overall a faultless experience. Would certainly recommend and use this company again in the future 😊

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with S2 Sofas highly recommend

Would like to give a special mention to your two delivery drivers Perry and Owen prompt delivery. Both lads were very polite also gave a full explanation about the reclining of the sofa. Put it in place asked if if that was ok for me,both lads are an asset to your business They took every care when carrying the sofa through the entrance into the lounge. Our experience with S2 Sofas was excellent from coming to the show room to taking delivery. I would definitely recommend your company to friends and family.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer services from start to finish

We visited the store on Saturday evening, saw a sofa without prices or measurements, requested a staff member who was more than happy to help give us a price and tape measure to measure it. Received deliver of it Wednesday evening, Owen and Will were fantastic helping set it up from the moment they walked to the front door. Having plenty of laughter and professionalism throughout.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

From the moment we walked through the door, the experience was excellent, nothing was too much trouble, we chose to have the legs changed and a leather treatment, all this was done and delivered in 5 days, by Will, Owen and Sam
Great to see a buisness that has excellent customer service
Thank you

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Purchasing a settee

Bought a recliner settee from S2 Sofas on Canklow Road, Rotherham on 10/12/25 had loads of suites to choose from excellent selection. Delivered on the same day by Owen and Will. Very careful how they brought the settee into our property set it all up for us. Excellent service, would highly recommend this Company.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Will and Owen delivered my recliner…

Will and Owen delivered my recliner sofa from S2 Sofas, both brilliant and very careful how they fetched it in, put it me all up and set the recliner , very polite both of them thankyou , S2 Sofas have all G plan sofas at brilliant prices thanks 🤗

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I have previously left a review a few weeks ago. Since then the Sofa I purchased became damaged. Luke and Sam offered to repair, but I didn’t. There was no hesitation in offering an alternative or a full refund. Sam even sent me a sample if the leather to check the colour. Both provided excellent service and communications. The quality of a company is measure when something goes wrong and how they recover. Excellent t services highly tr moment the company. Me
Too too for Will and Owen who delivered and took away the old and new checking everything was ok. Thanks again, will recommend and buy again from S2sofas

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

From 1st point of walking in sam…

David s66 9nd expresso leather power recliner
1st point of walking in sam greeted us asked us if we needed anything just ask then left us to it then we made a decision we got down to 3 sofas so he gave us info on all 3 And we chose the one sam was very polite and patient then made the sale and del date confirmed for weds 3rd dec will and owen came and again very polite lads built the recliner back up So overall very pleased with the whole experience

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Had our sofa delivered today by Will and Owen very happy.
So polite and pleasant!
They fetched the sofa in with no problems put it all together for me and set it up as it’s a recliner sofa.
From staff in the store to these two delivering the sofa such a great experience
Thankyou

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

S2sofas reclining sofa

Was recently looking to purchase a new sofa and had looked around all the big name stores in Parkgate without much success. A friend of mine suggested S2sofas on Canklow Road and it turned out to be the best advice ever. We were left to look around all 4 floors without any over zealous salesperson badgering us. When we found one we were interested in, a gentleman very kindly got a power pack to demonstrate the recliner. Once we'd made the decision to buy, we left a good size deposit and were quoted a delivery date. Paid the full amount a few days later and the sofa was delivered on time. The two young men who delivered, Sam and Will, were very careful not to knock the sofa down our narrow hallway and assembled it with care so as not to stand on our new carpet. I would happily recommend s2sofas to anyone and cannot thank them highly enough. Excellent value and service.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Will and Owen delivered our second sofa…

Will and Owen delivered our second sofa and are absolutely brilliant .. delivered on time great communication and so helpful. I wouldn’t go anywhere else. These guys are brilliant trustworthy and S2sofa is a fantastic place to visit if looking for furniture .. no pressure to purchase & so helpful 👍 worth 10 stars

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Sofa delivered tonight

Sofa delivered tonight
Freezing horrible night
Will and Owen delivered on time in nasty conditions
Sofa put exactly when we wanted it
Was a slight squeak on the recliner
Which they solved eventually with no moaning or rubbing chins
3rd product we’ve had from luke and very pleased
But Delivery
10/10
Many thanks Mark Cadman

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

S2 SOFA DELIVERY…

SAM AND BEN DELIVERED MY CHAIR THIS MORNING THEY ARRIVED ON TIME AND COULD NOT BE MORE HELPFUL
THEY SET THE CHAIR UP AND MADE SURE I WAS HAPPY WITH IT BEFORE THEY LEFT

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

100% Recommend!

Purchased a corner sofa from this company after finding them on Facebook, we saved over £2000, the same sofa from Furniture Village was nearly £5000! I wish I had found this company years ago, the delivery was free and after payment the sofa was delivered in 6 days! Thank you to Owen and Will who were polite and respectful, they put the corner group together and didn't leave until I was happy with the position, thank you S2 Sofa's I will recommend you to all of my family and friends!

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Had my furniture delivered today by Micky and Will. Delightful, careful and helpful young men. Telephoned half an hour before arrival as planned. Would thoroughly recommend this company. Very patient, non pushy salesman Luke. Lovely furniture at a fraction of the price elsewhere. Could not be more pleased with purchase…looks great in the room. Thank you S2Sofas.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great company, fantastic prices

We found our G Plan leather chair online to match our sofa & chair and was a bit dubious about buying off the internet.
I needn’t have worried as buying it was so easy and communication was 100% throughout! Ive recommended S2 Sofas to all my friends and family as their prices are fantastic. I saved nearly half price on this GPlan chair. The delivery lads, Micky and Will were spot on too and very polite. Nothing was a problem and they took great care carrying it in through awful weather and set it up in our living room.
Can’t praise the lads and S2 Sofas enough!

November 11, 2025
Unprompted review

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