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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and polite demeanor, making the entire process pleasant from selection to delivery. The delivery service is frequently highlighted as excellent, with many appreciating the professionalism, care, and efficiency of the delivery teams who often go above and beyond to set up products and respect properties. People are delighted with the quality of the products, finding them to be in perfect condition and meeting their expectations, often exceeding them. The overall service, from initial contact to final delivery, is described as first-class, with many consumers expressing satisfaction and a strong likelihood of recommending the company.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their efficiency, friendliness, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the professionalism and... See more

Product

Reviewers highlight positive aspects of product, with many expressing delight with the quality and condition... See more

Service

Reviewers mention positive feedback about service, consistently praising the efficiency, friendliness, and... See more

Quality

Customers consistently note positive experiences with quality, often praising the superb quality of sofas and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The wholse experience with this Company has been exceptional, from placing the order to organksing delivery. Staff very helpful and polite on phone. Percy and Will who delivered our new sofa were amaz... See more

Rated 5 out of 5 stars

Delighted with our great new G Plan sofa! Great showroom experience, marvellous choice and very competitive prices, plus helpful staff and customer parking. Will and Owen delivered our sofa today - t... See more

Rated 5 out of 5 stars

We can’t fault this company! From placing the order to taking delivery it’s been straight forward! Wish every company would be like S2 Sofas. Luke was lovely when ordering. Then the two lads Sam &... See more

Rated 5 out of 5 stars

Have been looking for a couple of sofas for a while when we came across S2 Sofas. How refreshing to be invited to look around without being pounced on by pushy sales people. Sam and Perry were brillia... See more


Company details

  1. Furniture Store

Written by the company

We are a well-established family business offering new cancelled orders from famous high-end British brands & fine furniture makers saving £1000’s from their retail cost. We pride ourselves on providing the best value sofas, whilst maintaining our reputation of giving excellent service throughout the UK. With 100’s of sofas in stock available for immediate delivery, we’ll have the perfect sofa for your living space. All our fine furniture is delivered using our own fleet of vehicles and our very experienced delivery teams. For additional peace of mind, all sofas are sold with our lifetime parts at cost guarantee at no extra cost! Please contact us for more information 7 days a week!


Contact info

5.0

Excellent

TrustScore 5 out of 5

541 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We managed to get our sofa delivered…

We managed to get our sofa delivered not long after we moved in to our new home and it was amazing. Sam and Ben who delivered our sofa were lovely and were kind to show us how to unclip the sofa if we ever wanted to move it. 10/10 experience would 100% recommend!

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

wheelchair user

As a wheelchair user shopping in store was a breeze. With assistance all the way, ensuring i had the perfect level of access. No sales pressure just happy to help. Delivery gave excelent service too. Thanks to Sam and Perry for taking time and care to move the old furniture and install the new. Great level of customer.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Had our sofa delivered to kent on 29th…

Had our sofa delivered to kent on 29th june 25 we are very happy with the brand and price. The delivery was on time as arranged and the delivery men Sam and Ben were very polite and careful when delivering. Explaind how the electrics worked on the chair and place in the postion requested. Overall a very good service from S2 sofas

June 29, 2025
Unprompted review
Rated 2 out of 5 stars

Had our delivery today Just so happy to…

Had our delivery today Just so happy to see two young well presented lads Sam & Ben . Bring in and set up our new sofas. I must say I was expecting the normal dump them in and leave me to get rid of packing but no all set up plugged in and ready to sit on. Too qaulity sofas I can highly recommend this company 10/10

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality sofas at reasonable prices. Highly recommend

Luke provided excellent advice when purchasing our two new sofas. There is a wide range of sofas to choose from and all are good quality. Sam and Ben are polite young gentleman who informed us by phone when they would be delivering our sofas and provided an excellent service. I would definitely recommend using S2 sofas to family and friends in future.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service at great price

Purchased an item online. Item arrived on time and in excellent condition. Sam & Ben, the delivery team were brilliant. Took much care to deliver the item, placed in situ and then took time to explain how it worked etc.

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful & pleasant.

The lads Sam and Ben delivered my three piece suite exactly where I wanted it. They set it in position for me, to save me struggling with it. I couldn't have wished for a better service.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

The great service made it great

The great service made it great. I received a call 25 minutes before delivery. Sam and Ben set up our rise and recline sofa and explained the workings. They were helpful and courteous throughout. Would highly recommend

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Repeat customer at S2 Sofas

I called into S2 Sofas recently as to now purchase yet another Sofa from them. I was met by Luke who advised me of the stock that would be more fitting for my needs. Looking at the sofas on all the floors there it was, the sofa I had been looking for. It was delivered in days by Perry & Ben who installed the sofa taking extra care getting it in the property. First class result from all the team and will be making a third visit in years to come.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

This is the place to go for your next Sofa or Suite.

So many lovely suites to choose from, the quality is superb and the prices are excellent value. The salesman Luke was very helpful and leaves you to look around without bothering you, which makes it a nice browsing experience.
Perry and Ben, two really nice lads ,delivered our Suite and were so very friendly and professional. They placed the sofas exactly where we asked them to, after fitting them together carefully, making the delivery stress free. We highly recommend this company.

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Quality product from a Quality company,

We had our sofa delivered today by Perry .Not only were extremely pleased with Luke at S2 Sofas prior to the delivery. Perry is such a personable character who was responsible for today's delivery and installation .
Great guy and very helpful
A quality product by a quality company

Thanks S2 Sofas

June 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer experience

From walking into showroom we were politely greeted and offered help if we needed it. When we decided which furniture we wanted,the sale was made so easy by Luke and set delivery for next day. Well done and all the best for the future. SAM and PERRY delivered my sofas next day with care and consideration to my property and new furniture. The 2 lads were curtious and polite. They are a credit to the company and their parents. Well done to all involved at s2 sofas.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Perry and Ben of S2 sofas

Just had a suite delivered by Perry and Ben from S2 Sofas, they could not have been more helpful or efficient. They even helped and showed us how to dismantle our current sofa ready for going. I would not hesitate to use this company again, the whole transaction from start to finish was painless and a good price to boot! 😊👏👏👏

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

very polite and helpful

Everyone I spoke to was very polite and helpful Sam and Perry who delivered the suite where very polite and had no trouble getting the suite into my property
Thank you very much

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

S2 Sofas Delivery Drivers

The delivery drivers, Sam and Perry of S2 Sofas,offered a customer service unsurpassed by just delivery drivers. Communicating the delivery status 24 hours before delivery and phoned whilst en-route is a case in point. The furniture was secure and undamaged. Above all, Sam and Perry were friendly and professional. The entire delivery process was smooth and efficient. I highly recommend Sam and Perry.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

What a pleasure to deal with this company, the products are first class and all the staff are super friendly and helpful.
A special thank you to Sam & Perry, two very polite, lovely young men who delivered our new sofa today. A real asset to the company

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with my Sofa

Absolutely delighted with my experience in purchasing a Parker Knoll 3 seater sofa
It was delivered by two very polite well mannered young men named Sam and Perry who did an excellent job of getting a heavy sofa into my house and in to position in my living room which wasn’t easy with all the twists and turns. They were very patient and respectful of my house didn’t bang or crash into anything. It made buying a sofa a lovely experience incidentally the sofa was absolutely gorgeous. It was everything that the advertisement said that it would be so comfortable best sofa I’ve ever had and I’ve had a few. Thank you, Sam and Perry.

June 1, 2025
Unprompted review

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