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Safeguard Pest Control Reviews 

251
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and efficiency, often highlighting specific individuals for their superb knowledge and friendly demeanor. The service provided is frequently described as excellent, with many noting its promptness, reliability, and thoroughness, ensuring tasks are completed without disruption and with high standards. Reviewers also appreciate the helpful advice and effective follow-up care, which contributes to long-term success and a smooth overall experience. However, some people mentioned issues with missed visits and a perceived inability of the company to retain staff, leading to a deterioration in performance after changes in ownership.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, reliability, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve is a brilliant worker, and a very polite man. He’s always on time, He works efficiently and we’ve never had any problems with him! Would definitely request Steve again! highly recommend

Company replied

Rated 5 out of 5 stars

We have used safeguard for a number of years but since Darren Appleby has taken over attending our site its been the best service we have received. He is very professional, he makes you feel at ease a... See more

Company replied

Rated 5 out of 5 stars

Steve is allways on time contacts the day before always happy and smiling very helpful nothing to much trouble for him he is a pleasure to deal with a credit to ure company. The best we have had from... See more

Company replied

Rated 5 out of 5 stars

Checks to our buildings are regular and feedback is given both verbally and in writing of any activity. Inspections / checks are carried out with no disruption to others. Friendly inspector.

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

Written by the company

Safeguard Pest Control was founded in 1987 and has built a strong reputation for delivering personalised, effective, and reliable solutions to businesses of all sizes and industries. Leveraging decades of commercial pest and bird control experience across the United Kingdom, our team of highly trained technicians is dedicated to staying at the forefront of industry advancements to ensure we provide the best possible service to our clients. At Safeguard Pest Control, we understand that every business has unique pest and bird control needs. That’s why we offer tailored solutions that are designed to meet the specific requirements of your company, industry, and location. Our comprehensive range of services includes contract, one-off and preventive measures, to pest and bird issues, ensuring your property remains pest-free and your business can operate without disruption.


Contact info

Safeguard Pest Control

We are The Pest Control People

4.7

Excellent

TrustScore 4.5 out of 5

251 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(251)

125 reviews in the last 12 months

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Rated 3 out of 5 stars

Admin needs improvement

No problem with pest control, but admin needs improvement. Invoices not sent, impossible to change email address to send them to, and no-reply emails from them mean no email address available to send change request.

June 3, 2025
Rated 5 out of 5 stars

Proofing around a moving structure at height.

A Technically demanding job with lots of Angles and outcrops to Birdproof around, all done around a moving structure.

Working in a fairly inhospitable environment, Marcin and his men, stopped the ingress of Pigeons to areas with critical components and left the work area clean and tidy

March 31, 2025
Rated 5 out of 5 stars

Professional and Reliable.

Very professional company, great communications, they just get on with job. We have been using this company for a while now and have no complaints about their service.

April 3, 2025

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