Safe Hands - Mortgages and Protection Reviews 

75
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The team were phenomenal! I can't state enough just how supportive and helpful they were. They took the stress right out of everything and were on hand whenever needed. A shining example of proper cus... See more

Company replied

Rated 5 out of 5 stars

Outstanding service from start to finish. My mortgage advisor made the whole process clear, stress-free, and efficient. Highly professional, responsive, and always happy to answer questions. I couldn’... See more

Company replied

Rated 5 out of 5 stars

Safehands have been taking care of our mortgage for many years now. The service they provide is excellent. Communication regularly throughout the whole process,making each stage as simple and straight... See more

Company replied

Rated 5 out of 5 stars

Mike has always been available to help us whether that be looking to see if we can afford potential moves or just remortgaging. We found the process a little confusing this time with paying back help... See more

Company replied

Company details

  1. Mortgage Broker
  2. Financial Consultant
  3. Insurance Broker

Written by the company

We offer advice on all forms of Mortgages - First Time Buyers, Remortgages, Home Movers, Debt Consolidation, Home Improvements, Buy to Lets and Commercial. We have access to over 60 banks/building societies so we can save clients money and time, whilst making sure they take out the right mortgage for them. We also offer advice on Insurance such as Life Insurance, Critical Illness Cover, Income Protection and Buildings Insurance from 9 insurers. All our appointments are FREE and can be organised in the Evening, Daytime or Weekend either at our office or at another location, convenient for the client/s. We proud ourselves on treating customers fairly and with the utmost of respect.


Contact info

4.9

Excellent

TrustScore 5 out of 5

75 reviews

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4.9

All reviews

(75)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Natasha at safe hands

Amazing throughout the while process, Natasha and her team mates are fabulous have used her twice now!

December 12, 2024
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you!! Much appreciated! I am so pleased that we were able to help you again and look forward to working together in the future 🏡

Rated 5 out of 5 stars

Thank you to Michael and the team at…

Thank you to Michael and the team at Safe Hands who supported me to get my first mortgage. In a difficult financial climate, Michael guided me through the process seemingly and nothing was too much trouble. I felt that he went the extra mile to ensure that my application was successful and that I was reassured and informed throughout. I would recommend Safe Hands 100%

December 18, 2024
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you Emily, much appreciated. Congratulations on the new home 🏡

Rated 5 out of 5 stars

Highly recommend!!

Natasha at Safe Hands was highly recommended by a friend and has been amazing throughout! Incredibly knowledgable in all areas discussed and has massively helped and supported us throughout the process of buying our first home, from mortgages to various insurances and so many other general queries in between from a pair of first time buyers with no idea what we were doing! Always prompt and always able to make time for us when we needed something. Thank you for everything Natasha!!

January 23, 2025
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you so much for your kind words Emily. I wish you both all the best in your new home and look forward to hearing how you settle in. Take care, Natasha 🏡

Rated 5 out of 5 stars

Safe hands

Safe hands - mortgages and protection have been brilliant to have on our side from organising our mortgage to insurances.
Nothing too much trouble, very easy to chat with either by phone or a simple text.
Micheal Beachham was our point of contact and he was brilliant, Safe hands have a true asset to there company.
We will definitely be using them again in the future.

January 22, 2025
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you Dan, very kind words! It was a pleasure working with you both and I hope you enjoy the new home.

Rated 5 out of 5 stars

Great advice!

Nothing negative to write! Natasha was fantastic start to finish - kept us in the loop throughout.

January 22, 2025
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thanks Hannah! Always lovely to work with you. Speak soon, Natasha

Rated 5 out of 5 stars

Returning customer

This is the second time I have used Michael and the team - brilliant service and help throughout.

November 7, 2024
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you Martha, hope you enjoy the new home 🏡

Rated 5 out of 5 stars

Five Star Service

Great communication & advice. Michael went out of his way to make the process as smooth as possible.

December 6, 2024
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you Stuart, pleasure working with you both. Hope you enjoy the new home 🏡

Rated 5 out of 5 stars

10/10 | Can't get any better.

Amazing support during the home buying process.
Sorted a fantastic mortgage with the best rates at the time as well as life insurance.
Friendly and professional.

Definitely worth going with.

December 1, 2024
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Such kind words Gruff! Thank you. Pleasure working with you. Take care, Mike

Rated 5 out of 5 stars

Highly recommend!

We were highly recommended safe hands through family, and now ourselves cannot recommend them enough. Natasha has helped us as first time buyers, remortgaging, and now again with our second property. She is always available to answer any questions, keeps us informed and updated, and just goes above and beyond. Will definitely be using for all future needs! :)

November 14, 2023
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you both for your kind words! It’s been lovely to be apart of your journey from first time buyer to now buying a beautiful new home together 🏡

Rated 5 out of 5 stars

Always amazing

Always amazing. The whole team is happy to help with whatever they can, they are fast, efficient and friendly. Couldn't recommend enough.

November 9, 2023
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you for those kind words Natalie, much appreciated 🏡

Rated 5 out of 5 stars

Very highly recommend!

I honestly couldn’t rate the service or Natasha any higher. It’s daunting being a first time buyer, but Natasha made the process an absolute doddle. Always on hand to answer any questions, no matter how stupid they were. I highly recommend safe hands and Natasha to anyone buying a property if they are looking for an efficient, friendly and affordable service. 10/10!!

November 10, 2023
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you Jake! It’s been a pleasure helping you through the process of buying your first home 🏡

Rated 5 out of 5 stars

Brilliant service

Louisa was phenomenal. She made a complicated process easy to understand and managed everything brilliantly. Nothing was too much trouble and we’re so grateful for all her help and advice. Friendly, supportive, helpful and professional. Amazing service!

October 26, 2023
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you Lisa! Fantastic to hear feedback like this 🏡

Rated 5 out of 5 stars

First time remortgaging so was a little…

First time remortgaging so was a little bit unsure about the process. Natasha worked with us to ensure we had the best deal for us and process right up to completion was smooth and easy! She answered all of our queries via email very quickly and communication was always excellent. Would definitely receommend and use again in the future.

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

Matt from Safe Hands is the best!

Matt from Safe Hands Mortgages was absolutely amazing! I had spoken to a couple of other mortgage advisors before speaking to Matt which is what made me realise how fantastic Matt is. He truly went above and beyond and clearly did everything in his power to help us find a mortgage for our first house purchase. Matt was responsive and helpful and nothing was too much for him. I will be speaking to Matt whenever I need advice in the future!

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

Made all the difference

Matt has been fantastic, going above and beyond to support us to find the right mortgage to suit our needs. We can't thank him enough and would recommend his service.

March 9, 2022
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thanks Dan

Rated 5 out of 5 stars

Matthew Lindsey was amazing…

Matthew Lindsey was amazing to deal with, sorted my life insurance out for a great price and made it a simple process to get it done. Would highly recommend to anyone looking to get things done hassle free!

March 8, 2022
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thanks Joel. Matt

Rated 5 out of 5 stars

Matt at safe hands

We’d tried 3 mortgage advisors who failed us, each in different areas, bad credit and having a mortgage declined, we felt like it wasn’t ever going to happen, and then we came across Matt at safe hands. He listened, understood our needs and set real expectations. Matt worked so hard on our case and did what the others couldn’t, secured the mortgage to our dream home! I couldn’t recommend Matt more, he went above and beyond to help us and we’re forever grateful to him! If you’re looking for a mortgage, I highly recommend speaking with Matt, he is professional, friendly and understanding. He also sorted an amazing deal on our life insurance to, we’ll be coming back for our renewal!!

March 8, 2022
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Ah thanks Hannah. Matt

Rated 5 out of 5 stars

I cannot recommend Matt Lindsey enough…

I cannot recommend Matt Lindsey enough from Safe Hands. He was professional and helpful throughout the whole process, explaining everything and explaining again, when I ddint understand something. He will get you the best mortgage deal.possible, highly recommend him.

March 8, 2022
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thanks Theresa, Matt

Rated 5 out of 5 stars

Fantastic

Can't recommend Matt enough! 💯
Matt explained the procedure very carefully and at length, nothing was too much trouble. Got me an amazing deal. I will be back. 😊

March 8, 2022
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thanks Helen, Matt

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