Safe Hands - Mortgages and Protection Reviews 

75
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The team were phenomenal! I can't state enough just how supportive and helpful they were. They took the stress right out of everything and were on hand whenever needed. A shining example of proper cus... See more

Company replied

Rated 5 out of 5 stars

Outstanding service from start to finish. My mortgage advisor made the whole process clear, stress-free, and efficient. Highly professional, responsive, and always happy to answer questions. I couldn’... See more

Company replied

Rated 5 out of 5 stars

Safehands have been taking care of our mortgage for many years now. The service they provide is excellent. Communication regularly throughout the whole process,making each stage as simple and straight... See more

Company replied

Rated 5 out of 5 stars

Mike has always been available to help us whether that be looking to see if we can afford potential moves or just remortgaging. We found the process a little confusing this time with paying back help... See more

Company replied

Company details

  1. Mortgage Broker
  2. Financial Consultant
  3. Insurance Broker

Written by the company

We offer advice on all forms of Mortgages - First Time Buyers, Remortgages, Home Movers, Debt Consolidation, Home Improvements, Buy to Lets and Commercial. We have access to over 60 banks/building societies so we can save clients money and time, whilst making sure they take out the right mortgage for them. We also offer advice on Insurance such as Life Insurance, Critical Illness Cover, Income Protection and Buildings Insurance from 9 insurers. All our appointments are FREE and can be organised in the Evening, Daytime or Weekend either at our office or at another location, convenient for the client/s. We proud ourselves on treating customers fairly and with the utmost of respect.


Contact info

4.9

Excellent

TrustScore 5 out of 5

75 reviews

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4.9

All reviews

(75)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Louisa was fantastic!

Louisa was fantastic! Helped me find the right product, kept in touch throughout a very long process and helped to push it along. Very friendly, approachable, confidential and knowledgable!

December 21, 2021
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you Aimee! We are so proud when our advisors receive feedback like this. Hope you enjoy your new home and have a lovely Christmas. Take Care

Rated 5 out of 5 stars

High quality service from start to finish!

I would highly recommend Safe Hands for financial advise. Louisa has been amazing from start to finish, gone and above and beyond what a standard mortgage advisor would give. Definitely deserve more than than the 5 star rating. Will be using this company for all my future re-mortgage needs :)

September 27, 2021
Unprompted review
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Reply from Safe Hands - Mortgages and Protection

Thank you Bobbie. So pleased that Louisa has been able to help you throughout the process. Take care 🏡

Rated 5 out of 5 stars

Great service throughout!

We have received the best service from Louisa at Safe Hands, would 100% use them again and recommend them to anyone. From our very first appointment to the completion date, we have been kept very informed throughout and it was made very quick and easy for us. Thanks Louisa!

August 28, 2021
Unprompted review
Rated 5 out of 5 stars

Great service and great advice

Got us a great deal on our mortgage. Provided us with sound advice as to how to go about minimising any fees that might be incurred (we had to pay none as they set us up a porting deal) and we are now happy in our new home as a result of their help. Will be back again soon when our fixed rate is up

July 30, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish!!

I would like to to dedicate this review to Natasha at safe hands for all the hard work she carried out from start to finish she truly is a machine! She was able to help me and my partner get our first home and I was always so willing to go the extra mile in terms of explaining the finer details to us fully to ensure that we fully understood.
Really friendly and helpful throughout the whole process as well and was always able to make time when I needed to text, email and call her.

Thanks again Natasha

Wishing you the best :)

Josh & Jessie

July 11, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent and professional from start to finish

Michael Beacham at Safe Hands helped us throughout the whole process, from the first phone call explaining everything a first time buyer needs to know when purchasing a property to sorting out building and life insurance. Michael was professional, clear, approachable, prompt and attentive and we would strongly recommend him and Safe Hands to help you with securing a mortgage when buying a house.

April 20, 2021
Unprompted review
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Reply from Safe Hands - Mortgages and Protection

Thank you James, what a lovely review! It was a pleasure to help with the purchase of your first home and we hope you have many happy memories! 🏡

Rated 5 out of 5 stars

Mike has been amazing from start to…

Mike has been amazing from start to finish! We were recommended him for our application and we are so glad we went with him. He is professional yet really friendly! Nothing was too much, we had a million questions which were all answered thoroughly
I would definitely recommend using his services, thank you so much!!

April 6, 2021
Unprompted review
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Reply from Safe Hands - Mortgages and Protection

Thank you Cara, that's a lovely review. It has been a pleasure working for you and Ben and I wish you all the best in the future. Take care.

Rated 5 out of 5 stars

Couldn't asked for a better service

Couldn't asked for a better service. Mike was brilliant from to start to finish helping with the sale and purchase of our old/new properties and sorting our life insurance also. Will definitely be in touch when the mortgage is due for renewal. 5* all round.

March 22, 2021
Unprompted review
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Reply from Safe Hands - Mortgages and Protection

Thank you for your kind words Caryss. Hope you and your family enjoy your lovely new home!!

Rated 5 out of 5 stars

Very Professional service

Very Professional service, taking care of everything required with regards to purchasing my first home.
Everything was taken care of much quicker than anticipated.

March 22, 2021
Unprompted review
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Reply from Safe Hands - Mortgages and Protection

Thank you Dylan, we are glad that you are pleased with the service. Enjoy the new home and look forward to helping with your remortgage. Take care!!

Rated 5 out of 5 stars

Excellent 5 star service

Excellent 5 star service from Mike and the team at Safe Hands. Very professional and supportive and helped me through every stage of purchasing my property. I would definitely recommend Safe Hands.

February 14, 2021
Unprompted review
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Reply from Safe Hands - Mortgages and Protection

Thank you for those kind words Nicola! Hope you are all ok!

Rated 5 out of 5 stars

I would like to thank Mike and his team…

I would like to thank Mike and his team for all their hard work. We have just purchased our new home and they made it all so simple and stress free. Excellent service and would highly recommend Safe Hands to anyone who is looking to change their mortgage or buying a new house. Diolch yn fawr - Thank you.

February 14, 2021
Unprompted review
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Reply from Safe Hands - Mortgages and Protection

Croeso and thanks for those kinds words! Always nice to hear such a lovely review. I hope you and your family enjoy your lovely new home. Speak soon

Rated 5 out of 5 stars

Michael is so professional and will do…

Michael is so professional and will do anything he can to ensure your mortgage is ready on time for completion

February 14, 2021
Unprompted review
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Reply from Safe Hands - Mortgages and Protection

Thank you Stewart! Always a pleasure to work for you and your lovely family. Hope you are taking care!

Rated 5 out of 5 stars

Mortgage and Life Insurance

I’ve used safe hands for several years now, extremely friendly and reliable service. Always the most competitive prices and always offer several options when remortgaging based on my needs. Michael and his team are very tentative and regularly keep me informed / updated with all mortgage applications. Additionally to this safe hands have assisted myself and my family with home insurance and personal life insurance resulting in outstanding cover whilst coming in at great prices. I will be using safe hands for the remainder of my mortgage needs.

February 14, 2021
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you so much Nathan! It’s always a pleasure to talk through your options with you both and make sure we get the correct products for you. Take care! See you soon

Rated 5 out of 5 stars

Mike and the team have been excellent…

Mike and the team have been excellent for us.
We have come to trust and rely on them for all our mortgage advice.
Professional and good to deal with.
Well done
Rob Wyman

February 14, 2021
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Rob, many thanks for those words as we work hard to build that trust with all our clients. Hope you are taking care!

Rated 5 out of 5 stars

Great and friendly service

Great service in a very friendly manner. Whether getting a mortgage for the first time or remortgaging, Mike will always find us the best deal. Superbly kind and helpful company, led by a great guy in Mike. Would and have recommended Safe Hands to anyone looking for mortgages.

February 14, 2021
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

This has brought a smile to my face Sam! Thank you so much for using us and leaving this lovely review!! Hope you are taking care and will see you soon!

Rated 5 out of 5 stars

With Safe Hands you’re in safe hands!

We have just purchased our new home, and the work that Mike and his team did was fantastic! He sorted the mortgage on the old house, and the process of applying for the new mortgage was made so easy. A couple of phone calls was all it took! Nothing was too much for Mike! I couldn’t recommend Safe Hands enough, and I will definitely be getting back in touch when the time comes to remortgage.

February 14, 2021
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you Rhidian, it’s greatly appreciated you taking the time to leave us a review, especially when you are moving in!! Enjoy the new home, speak soon!

Rated 5 out of 5 stars

Superb at finding the best options

I've dealt with Mike for my personal mortgages and explored a few buy to let options. I have a difficult situation with self employment but Safe Hands have managed to find me a great deal every time. Really recommend this company, and I've been passing all my friends on to them. There is nothing they can't solve!

February 14, 2021
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Such kind words David! We really appreciate this feedback as we want to help you when you need us. Hope the family are all well!

Rated 5 out of 5 stars

Brilliant service!

Safe hands mortgages were brilliant when I bought my first home. Mike made me feel comfortable and no question was a stupid one! I couldn’t have done my mortgage application and help to buy without them. They made it easy and stress free! Thank you!

February 14, 2021
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thanks Hannah! I hope you are enjoying your lovely new home, photos look amazing!! Take care, speak to you at the end of the fixed deal.

Rated 5 out of 5 stars

Natasha - outstanding service!

When we first got in touch with Natasha we quickly realised we were not in the position to buy, but after explaining she still helped and advised us as to what we could do to prepare. Natasha made the process so much simpler and helped us understand what the next steps would be to be able to get our mortgage.
Later down the line when we were able to buy Natasha helped us with our mortgage from start to finish, she is extremely knowledgeable and was able to help us quickly and efficiently. She went out of her way to ensure we had the best service and experience and made the whole process smooth and efficient. We can not recommend her highly enough, she was always available to answer all our questions and put our mind at ease. She organised absolutely everything, best mortgage deal, solicitor, help completing paper work, home insurance, critical illness insurance the list goes on!!
We don't know how we would have managed without her. We look forward to buying again with Natasha’s expertise in the future.

February 7, 2021
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you so much for your wonderful review Alycia!! It was an absolute pleasure to help and advise! Enjoy your new home! Look forward to working with you again in the future!

Rated 5 out of 5 stars

I was highly recommend Safe Hands by…

I was highly recommend Safe Hands by numerous friends as I was looking for mortgage advice. From the first phone call with Natasha I knew she was going to go above and beyond for me. She booked me an appointment after work which most other places won’t accommodate and from there on her service is the best I have experienced. Whenever I have a question or concern I know I can ring, text or email and Natasha will reply instantly. I could not recommend Safe Hands enough and thank you for everything you have done for myself and Jake in helping us move house.

February 4, 2021
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you for your lovely review Thea! It really is a pleasure to read such comments! I’m so happy to be part of the process of you and Jake buying your new home!

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