SafeSite Facilities Reviews 

368
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting individuals who went above and beyond. The service provided is frequently described as excellent, with many people appreciating the efficiency, ease of use, and high standards of work. Reviewers are particularly impressed with the prompt and reliable delivery service, often noting that items arrived on time and as promised. The customer service receives high praise for being responsive, informative, and making the ordering process seamless and straightforward.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency of... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and on-time... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the excellent communication... See more

Order

Clients share positive opinions on order, highlighting the helpfulness of staff members, who provided quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with this company for the past eight years has been such a meaningful part of my life. I’ve grown both personally and professionally, surrounded by supportive teammates and leaders who truly c... See more

Company replied

Rated 5 out of 5 stars

Good priced product accompanied by first class service from Jack in sales dept. Professionally dealt with my initial enquiry and maintained contact right down to morning of delivery of my goods. Could... See more

Company replied

Rated 5 out of 5 stars

Brilliant service as always from initial contact with Sophie responding so quickly, getting the quote over and getting us booked.  Bruno & Milo on day of works who were so hard working, profession... See more

Company replied

Rated 5 out of 5 stars

Jack and the team at Safesite have been fantastic - not just this year but in previous years we've used them. Each time though, they have been reassuring , given time and thorough in booking what we n... See more

Company replied


Company details

  1. Construction Company
  2. Construction Equipment Supplier
  3. Fence Contractor
  4. Security System Installer
  5. Security System Supplier

Written by the company

Since our founding in 2009 as a small, family-run business, SafeSite Facilities has rapidly grown to become a leader in site safety and security, serving clients nationwide across the UK. We are committed to providing high-quality, reliable services, with a focus on safety, security, and efficiency across a range of sectors, from construction sites to events and everything in between. At SafeSite Facilities, we are widely recognised for our extensive range of non-mechanical plant hire options. Whether you need barriers, fencing, CCTV alarms, event products, or other construction site support systems, we have you covered. Our dedicated teams are experts in selecting and deploying the right equipment for your project, ensuring that you have exactly what you need to meet your site’s requirements. As a trusted partner for both large-scale construction projects and smaller events, we offer flexible, tailored solutions to suit any job. We understand the importance of safety on every site, and our equipment is designed to help ensure compliance, protect workers, and reduce risks. With nationwide coverage, we provide excellent customer service and a commitment to reliability, ensuring that your site runs smoothly and securely. At SafeSite Facilities, we are proud of our rapid growth and dedication to excellence, making us the ideal choice for all your site safety and equipment hire needs.

SafeSiteFacilities.co.uk

Written by the company

Welcome to Safe Site Facilities...
Welcome to SafeSite Facilities and thank you for visiting our Trust Pilot profile. Within the company we have employed vastly experienced individuals, with logistics through to customer service backgrounds who specialise in understanding our customers detailed requirements at a time when safety and security has never been more important.
First In The Industry To Register With Trust Pilot...
Yes that’s right! We are the first in our industry to register a Trust Pilot account. We thrive on exceeding our customers expectations and truly value their feedback. Genuine feedback really helps us continue to grow and improve as a business.
Safety First...
Public and work force safety is a fundamental principle of what our company stands for and has been since the company was founded in 2009. Within a short space of time the company has gained accreditations from many of our industries' governing bodies. When safety comes first, SafeSite Facilities is a name you can trust.
Vast Product Range...
We have a vast range of products, here are some examples of areas we can provide solutions: Vacant Property Protection Barriers & Traffic Managements Fencing & Hoarding Event Products Clearance & Specialist Cleaning Alarms & CCTV Construction
About Safe Site Facilities...
The companies roots began in the Sussex area and have rapidly grown into a recognised national brand. From large industrial projects to smaller private projects you can count on our considerable industry experience and detailed knowledge to provide tailored safety and security solutions for any situation.
Proud Of What We Do...
This has enabled us to work on a wide variety of projects such as providing a diverse selection of site safety solutions to The London Olympic Games Organising Committee (LOCOG). A total of 14km of fencing and 12.5km of pedestrian and crowd barriers were installed at venues, including Lords Cricket Ground, Hampton Court, Horse Guards Parade, Victoria Park, Windsor Race Course and Eton Rowing College, providing safe queuing lanes and secure cycle parks. A task force of 32 operatives per day were employed to undertake this task. We are very proud to have played our part in such a recognised Global event.
Why Not Get In Touch...
In addition to our loyalty and dedication to continuing our current customer relationships, we love to hear from new prospective customers and helping them achieve the level of safety they require.

The SafeSite promise

Free, no obligation quotes and the most competitive prices!

We are sure that you will be happy with our services, but if for any reason you are not, we will be sure to make it right for no extra cost!

Contact info

4.9

Excellent

TrustScore 5 out of 5

368 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(368)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Afternoon,

Thank you for your review. We are pleased to hear we provided you a prompt and efficient service.

If we can be of any further assistance, please do let us know.

Many Thanks
Emily

Rated 5 out of 5 stars
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Morning,

Thank you very much for your review. We are pleased to hear you were happy with our prices and service.

If there is anything we can assist you with in the future, please let us know.

Many Thanks
Emily

Rated 5 out of 5 stars

From start to finish SafeSite were…

From start to finish SafeSite were professional and helpful. Journey started with Sophie who was brilliant throughout our process. Fitters were professional and friendly and Job done to high standard.

January 21, 2025
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Afternoon,

Thank you for your lovely feedback. We are so pleased you had a professional journey with us from start to finish. We take pride in the work we carry out and its great to hear we upheld our high standards when completing your job.

if we can be of any further assistance, please let us know.

Many Thanks
Emily

Rated 5 out of 5 stars

The service received from Safesite is…excellent!

The service received from Safesite is always professional, speedy and friendly! They are most helpful when trying to book in emergency jobs to accommodate us at short notice, we would highly recommend and have used them numerous times. Their customer service is excellent!

January 10, 2025
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Afternoon,

Thank you so much for your feedback. We are so pleased to hear that you've consistently had a great experience with our team. Accommodating urgent requests is a priority for us, and we’re glad we could be there when you needed us.

Your recommendation means a lot to us, and we look forward to continuing to work with you in the future.

Many Thanks
Emily

Rated 5 out of 5 stars

Great communication

Great communication. Did exactly what was agreed with no hiccups

January 2, 2025
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Afternoon,

Thank you for your feedback. We are pleased to hear that you had a smooth experience with our team. Clear communication is a top priority for us.

If we can assist you any further, please do let us know.

Many Thanks
Emily

Rated 5 out of 5 stars

Safesite, an excellent CCTV supplier

After a theft at a commercial property I had urgent need of a fully monitored CCTV system. Safesite were recommended to me and they did not disappoint. They quickly arranged for a CCTV tower with 4 cameras and speakers, which allowed them to talk to any intruders so that they know the system was live, to be delivered and set up on site. The service we have received has been first class and the cost was very reasonable. I would have no hesitation in recommending Safesite to anyone needing CCTV coverage.

December 2, 2024
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Afternoon,

Thank you very much for your thoughtful and detailed review! We’re thrilled to hear that our CCTV solution met your needs and provided you with peace of mind after such a challenging situation. Ensuring the safety and security of your property is our top priority, and it’s wonderful to know that the rapid setup and live monitoring features of our system made a positive difference.

We are grateful for the opportunity to assist you and if you ever need further assistance, please do let us know.

Many Thanks
Emily

Rated 4 out of 5 stars

Easy and efficient

Easy and efficient

December 4, 2024
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Morning,

Thank you very much for your review. We are pleased to hear you found us easy and efficient.

If there is anything else we can help with, please let us know.

Many Thanks
Emily

Rated 5 out of 5 stars

Very accommodating to our needs and…

Very accommodating to our needs and delivered and installed the fence on time.

December 4, 2024
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Morning,

Thank you very much for your review. We are pleased to hear that we have met you needs and the delivery and installation went smoothly.

if we can assist you any further, please let me know.

Many Thanks

Rated 5 out of 5 stars

Fence panel purchase

The communication from start to delivery faultless. The delivery followed details given.

December 3, 2024
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Afternoon,

We’re thrilled to hear that the communication and delivery process met your expectations. Providing seamless service is always our top priority.

If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to working with you again in the future!

Many Thanks
Emily.

Rated 3 out of 5 stars

One panel arrived bent due to being…

One panel arrived bent due to being strapped down too tight.

November 26, 2024
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Afternoon Keith,

Thank you for your review and I am sorry to hear that our equipment arrived damaged.
I have attempted to contact you this afternoon to discuss the damaged panel. Please do come back to me so we can rectify this situation.

if you need anything else, please let me know.
Many Thanks
Emily

Rated 5 out of 5 stars

Found Sarah to be very helpful from…

Found Sarah to be very helpful from start to finish..
Got the job completed very efficiently.
Lads were on time and knew what they were doing.
Highly recommend.

Mo

December 6, 2024
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Afternoon,

Thank you very much for your great feedback. We are so pleased to hear Sarah was helpful throughout the process and that the team completed the job efficiently. We really appreciate your recommendation.

If there is anything else we can assist you with, please do let us know.

Many Thanks
Emily

Rated 5 out of 5 stars

Prompt and professional

I work with Safesite on a professional basis. They are always quick to respond to requests, prompt in their emails and complete the work to a very high standard. They are very much appreciated

November 28, 2024
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Afternoon,

Thank you for your lovely review. We are delighted to hear that our responsiveness and high standards have made a positive impact. We look forward to working with you again in the future.

Many thanks
Emily

Rated 4 out of 5 stars

Excellent &Efficient Service

Excellent and Efficient Service every time we have used SafeSite. They and usually provide their services at short notice and will try to accommodate emergency situations. Kleo in the office is very helpful and responsive.

November 21, 2024
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Afternoon,

Thank you for your lovely feedback. Our team always strives to be efficient and responsive, especially in urgent situations.

If we can provide any further assistance, please do let us know.

Many thanks
Emily

Rated 5 out of 5 stars

The ‘Dynamic Duo’ - Kieran and Aron

When the ‘Dynamic Duo’ (Kieran and Aron) descended onto my property I knew all was in good hands. Not only were they charming and considerate, they were extremely hard working and thorough. I was so impressed with their work ethic that if I had a Christmas card list, they would definitely be on it!

SafeSite Security Solutions office staff (thank you Lee and Sarah) were also highly professional and helpful in organising the job at rather short notice as my property needed to be secured, cleared and bio-hazardous cleaned due to uninvited guests making themselves at home in my home!

All-in-all a very successful and satisfying outcome. I highly recommend this Company - and if the ‘Dynamic Duo’ turn up to assist you - it’s a good day!

November 25, 2024
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Afternoon,

Thank you so much for your kind words! We are delighted to hear both our office team and our installation team made such a positive impression with all their hard work and professionalism.

We truly appreciate your recommendation and are so pleased we could assist in securing and restoring your property. If you ever need anything in the future, don’t hesitate to reach out!

Many Thanks
Emily

Rated 5 out of 5 stars

Excellent service

Excellent service, dropped and collected on the dates requested and all barriers were in good condition.

November 11, 2024
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Afternoon,

Thank you very much for your review. We are pleased to hear we provided excellent service, and that we could meet your delivery requirements.

If there is anything else we can help with, please do let us know.

Many Thanks
Emily

Rated 5 out of 5 stars
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Afternoon,

Thank you for your review. We are pleased to hear you have found our team helpful and that you received a speedy response.

Should you require anything further, please do let us know.

Many Thanks
Emily

Rated 5 out of 5 stars
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Morning,

Thank you for your review. We are pleased to hear your order arrived on time and was as expected.

If there is anything else we can assist with, please let us know.

Many Thanks
Emily

Rated 5 out of 5 stars

Met our short timescale between being…

Met our short timescale between being in contact and delivery

November 6, 2024
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Afternoon,

Thank you for your review. We are pleased to hear we have been able to meet your short timescale between contact and delivery.

If there is anything else we can help with, please let us know.

Many thanks
Emily

Rated 5 out of 5 stars

Excellent service.

We received an excellent service and thank you to Georgia and Michaela. We would certainly use then again.,

November 1, 2024
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Afternoon,

Thank you so much for your lovely review. We are so pleased to hear Georgia and Michaela provided you excellent service. We look forward to helping you again in the future.

Many Thanks
Emily

Rated 5 out of 5 stars

Excellent Services thank you so much

Thank you Safe Site for your help and assistance for installations.

I would like to thank Adam and Ricky for their exceptional help and assistance setting up sites for our company at various locations.

Safe site is very professional and I am very grateful for their professional approach to GUK every CCTV, bollards, Hoarding, etc etc installations.

Harris Caan
CEO
Guarding UK Security

October 31, 2024
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Afternoon,

Thank you so much for your kind words and for choosing us for your installation needs. We’re pleased to hear that Adam and Ricky were able to provide exceptional support for your projects across multiple locations. Our team is committed to delivering high-quality service, and it’s great to know that our professional approach meets your expectations.

We look forward to continuing our work with GUK and supporting your future installations.

Many Thanks
Emily

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