Working with this company for the past eight years has been such a meaningful part of my life. I’ve grown both personally and professionally, surrounded by supportive teammates and leaders who truly c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good priced product accompanied by first class service from Jack in sales dept. Professionally dealt with my initial enquiry and maintained contact right down to morning of delivery of my goods. Could... See more
Company replied
Brilliant service as always from initial contact with Sophie responding so quickly, getting the quote over and getting us booked. Bruno & Milo on day of works who were so hard working, profession... See more
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Jack and the team at Safesite have been fantastic - not just this year but in previous years we've used them. Each time though, they have been reassuring , given time and thorough in booking what we n... See more
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Company details
- Construction Company
- Construction Equipment Supplier
- Fence Contractor
- Security System Installer
- Security System Supplier
Written by the company
Since our founding in 2009 as a small, family-run business, SafeSite Facilities has rapidly grown to become a leader in site safety and security, serving clients nationwide across the UK. We are committed to providing high-quality, reliable services, with a focus on safety, security, and efficiency across a range of sectors, from construction sites to events and everything in between. At SafeSite Facilities, we are widely recognised for our extensive range of non-mechanical plant hire options. Whether you need barriers, fencing, CCTV alarms, event products, or other construction site support systems, we have you covered. Our dedicated teams are experts in selecting and deploying the right equipment for your project, ensuring that you have exactly what you need to meet your site’s requirements. As a trusted partner for both large-scale construction projects and smaller events, we offer flexible, tailored solutions to suit any job. We understand the importance of safety on every site, and our equipment is designed to help ensure compliance, protect workers, and reduce risks. With nationwide coverage, we provide excellent customer service and a commitment to reliability, ensuring that your site runs smoothly and securely. At SafeSite Facilities, we are proud of our rapid growth and dedication to excellence, making us the ideal choice for all your site safety and equipment hire needs.
SafeSiteFacilities.co.uk
Written by the company
- Welcome to Safe Site Facilities...
- Welcome to SafeSite Facilities and thank you for visiting our Trust Pilot profile. Within the company we have employed vastly experienced individuals, with logistics through to customer service backgrounds who specialise in understanding our customers detailed requirements at a time when safety and security has never been more important.
- First In The Industry To Register With Trust Pilot...
- Yes that’s right! We are the first in our industry to register a Trust Pilot account. We thrive on exceeding our customers expectations and truly value their feedback. Genuine feedback really helps us continue to grow and improve as a business.
- Safety First...
- Public and work force safety is a fundamental principle of what our company stands for and has been since the company was founded in 2009. Within a short space of time the company has gained accreditations from many of our industries' governing bodies. When safety comes first, SafeSite Facilities is a name you can trust.
- Vast Product Range...
- We have a vast range of products, here are some examples of areas we can provide solutions: Vacant Property Protection Barriers & Traffic Managements Fencing & Hoarding Event Products Clearance & Specialist Cleaning Alarms & CCTV Construction
- About Safe Site Facilities...
- The companies roots began in the Sussex area and have rapidly grown into a recognised national brand. From large industrial projects to smaller private projects you can count on our considerable industry experience and detailed knowledge to provide tailored safety and security solutions for any situation.
- Proud Of What We Do...
- This has enabled us to work on a wide variety of projects such as providing a diverse selection of site safety solutions to The London Olympic Games Organising Committee (LOCOG). A total of 14km of fencing and 12.5km of pedestrian and crowd barriers were installed at venues, including Lords Cricket Ground, Hampton Court, Horse Guards Parade, Victoria Park, Windsor Race Course and Eton Rowing College, providing safe queuing lanes and secure cycle parks. A task force of 32 operatives per day were employed to undertake this task. We are very proud to have played our part in such a recognised Global event.
- Why Not Get In Touch...
- In addition to our loyalty and dedication to continuing our current customer relationships, we love to hear from new prospective customers and helping them achieve the level of safety they require.
The SafeSite promise
Free, no obligation quotes and the most competitive prices!
We are sure that you will be happy with our services, but if for any reason you are not, we will be sure to make it right for no extra cost!
Contact info
Unit 1, Martello Enterprise Centre, Courtwick Lane, BN17 7PA, Littlehampton, United Kingdom
- 0330 017 0687
- info@safesitefacilities.co.uk
- safesitefacilities.co.uk
4.9
Excellent
368 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service, sorting out a small query efficiently.
Goods delivered and collected as arranged, with minimum fuss.
September 16, 2024
Unprompted review
Reply from SafeSite Facilities
Good Morning,
Thank you for your review! We are pleased our team have been able to assist you efficiently and the delivery and collection process went smoothly.
We look forward to working with you again in the future.
Many Thanks
Emily
Reply from SafeSite Facilities
Good Afternoon,
Thank you for your kind words. We strive to deliver great service to all our customers. if we can help you any further, please do let us know.
Many Thanks
Emily
Great communication in assisting with…
Great communication in assisting with an urgent delivery.
September 10, 2024
Unprompted review
Reply from SafeSite Facilities
Good Afternoon,
I am pleased to hear our communication met your needs during your delivery. if you need any further assistance please do let us know.
Many Thanks
Emily
Connor has been great assisting on my…
Connor has been great assisting on my booking. I have had to make some changes to my bookings and it was never too much trouble. He is also very quick to get back to me which is great in my line of work as often we are under a lot of time pressure
September 5, 2024
Unprompted review
Reply from SafeSite Facilities
Good Afternoon,
Thank you for your kind words. We are pleased to hear Connor has been so helpful with you booking and accommodating changes. We understand how important communication is, and are so pleased Connor made the process as easy as he could for you.
We look forward to working with you again in the future.
Many thanks
Emily
Easy to use web site
Easy to use web site
Excellent customer services
Brilliant experience
Fast delivery
August 29, 2024
Reply from SafeSite Facilities
Good Afternoon,
We are glad to hear that you found our website easy to use and had a brilliant experience with our customer service and fast delivery. Your feedback means a lot to us, and we look forward to serving you again soon!
Many Thanks
Emily
Customer Service
After an initial communication issue, SafeSite's customer service was excellent.
September 5, 2024
Reply from SafeSite Facilities
Good Afternoon,
Thank you for your feedback! We apologize for the initial communication issue but are glad to hear that our customer service was able to meet your expectations in the end.
We look forward to working with you again in the future.
Many Thanks
Emily
Great all round customer service and…
Great all round customer service and faultless service in general . Georgia and team were a pleasure to deal with from beginning to end and very helpful
September 4, 2024
Unprompted review
Reply from SafeSite Facilities
Good Afternoon,
We're thrilled to hear that Georgia and the team provided you with excellent service from start to finish. It's always our goal to make the process as smooth and helpful as possible. We look forward to working with you in the future.
Many Thanks
Emily
My contact Connor was a STAR!!
My contact Connor was a STAR!!! My client was on a lastminute.com and Connor came up trumps in arranging everything for the required deadline. Connor is an asset to SafeSite!!
August 21, 2024
Unprompted review
Reply from SafeSite Facilities
Good Afternoon,
Thank you so much for your fantastic review! We're thrilled to hear that Connor was able to assist you and meet the deadline so efficiently. We’ll be sure to pass along your kind words. Looking forward to assisting you again in the future!
Many Thanks
Emily
Such good service delivery was fast and…
Such good service delivery was fast and supported good price as well.
August 21, 2024
Unprompted review
Reply from SafeSite Facilities
Good Afternoon,
Thank you so much for your kind words! We're thrilled to hear that you were pleased with our service and found our delivery fast and pricing competitive. We look forward to serving you again soon!
Many Thanks
Emily
Excellent customer service!
Excellent customer service!
First time using Safesite, but Connor was quicky to answer our enquiry and it was a smooth process with quick delivery!
August 13, 2024
Reply from SafeSite Facilities
Good Afternoon,
Thank you very much for your review and we are pleased Connor was able to assist you with your order. We look forward to assist you further in the future.
Many Thanks
Emily
Supply and delivery of Heras fencing
Safesite provided an excellent service. My order was for a few panels of Heras fencing. After my initial enquiry, Connor contacted me and talked me through what I would require and quickly provided a quotation.
Delivery was arranged to suit me. On the day of the scheduled delivery, I wanted to add an item to my order. I contacted Connor and although the delivery lorry had already left, he was able to arrange for the lorry to call back for my extra item before carrying out my delivery. This action saved me a lot of inconvenience, and I take my hat off to a company that can provide a service like this. The delivery was made on schedule and the driver was courteous and helpful with the unloading. I would recommend Safesite to anyone.
August 16, 2024
Reply from SafeSite Facilities
Good Afternoon,
Thank you very much for your review!
We are very pleased to hear you received great service from our team and driver.
If there is anything else we may be able to assist you with, please let Connor know.
Many Thanks
Emily.
Very good company highly recommended.
From the first phone call to receiving the goods the service could not be have been better.
Connor from the sales team helped with the order and was in communication throughout.
Prices were good. Delivery driver phoned to make sure someone was there very helpful with delivery.
I would recommend this company.
August 15, 2024
Unprompted review
Reply from SafeSite Facilities
Thank you so much for your wonderful review.
We are pleased to hear you had such a seamless experience from start to finish.
We appreciate your recommendation and look forward to serving you again in the future.
Many Thanks
Emily
Customer service was exceptional
Customer service was exceptional. Very accommodating company with good quality products. Would highly recommend.
August 1, 2024
Excellent correspondence, efficient service and good quality product. Will be ordering again.
I found the correspondence with this company to be extremely fast and efficient, answering all queries promptly.
The product was of good quality and as specified. I wouldn't hesitate to use the company again.
However, the product was delivered a day early without prior warning. Luckily we were able to attend the site quickly in order to assemble the fencing. In all fairness the delivery driver had secured a safe area to unload the load.
July 30, 2024
Reply from SafeSite Facilities
Good Afternoon,
Thank you very much for your review and I am pleased to hear you are happy with the products.
I am sorry we did not communicate with you regarding the delivery being a day earlier then expected and I will follow this up with the team.
If there is anything further we can assist you with, please let us know.
Many Thanks
Emily
Prompt response by skilled staff.
August 5, 2024
Unprompted review
Reply from SafeSite Facilities
Good Morning,
Thank you for your review. We are pleased to hear you appreciated the communication and response from our team and you felt they had the skills required.
If we can assist you in any further way, please let us know.
Many Thanks
Emily
Easy ordering system with your sales…
Easy ordering system with your sales team. Deliered when expected.
July 17, 2024
Reply from SafeSite Facilities
Thank you very much for your kind review, it was a pleasure to help you out with your order. If you require anything else in the future I will be on hand to assist. Kind Regards. Emily
Outstanding and Exceptional
I am incredibly impressed with the clean up crew Jordan and Nick who visited our lovely dog walking field in Wellington, Somerset yesterday.
The tackled the enormous task of removing a massive amount of disgusting waste left by travellers. Their dedication and hard work transformed a field that had been severely abused back to its beautiful, near-original state.
Despite the challenging and unpleasant nature of the job, the pair remained professional and efficient throughout the entire process. Their attention to detail and commitment to restoring the natural beauty of the area was evident in the outstanding results. The field now looks as good as it possible can, time will restore the damage but it hard to believe the amount of rubbish and debris that was there only a day or so ago.
I wholeheartedly commend both Jordan and Nick for their exceptional service and the remarkable difference they've made. Their efforts have not only restored the field but have also made it a place where the community can once again enjoy the natural surroundings.
Thank you for your extraordinary work!
Hilary and Jeffrey
July 8, 2024
Unprompted review
Reply from SafeSite Facilities
Good Morning,
Thank you so much for your time to share such a wonderful review! Its great to hear how Jordan and Nick's hard work and professionalism made such a positive impact on your dog walking field, resorting the space back to its near-original beauty.
Your feedback is really appreciated and we will be sure to pass on your comments.
Many Thanks
Emily
Great company
This company gave us very quick turnaround in providing a quote the after approval a very quick turnaround in getting the work carried out.
Their team have been second to none and very professional.
July 8, 2024
Unprompted review
Reply from SafeSite Facilities
Good Morning,
Thank you for your lovely review. We are pleased to hear that you appreciated our turnaround time with both the quote and completing the works. Our team takes pride in delivering efficient service, and it's lovely to know that this stood out to you.
If you need any further assistance, please let us know,
Many Thanks
Emily
Reply from SafeSite Facilities
Dear Leone,
Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Your feedback is much appreciated, and we look forward to serving you again in the future.
Many Thanks
Safesite Team
good service
very helpful on phone, also driver was very good unloaded where I wanted it.
May 31, 2024
Reply from SafeSite Facilities
Dear Keith,
Thank you so much for your kind review! We are delighted to hear that you found our phone support helpful and that our driver met your expectations by unloading the delivery exactly where you wanted it.
Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need any further assistance or have any questions in the future, please don't hesitate to get in touch.
Many thanks
Safesite Team
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