Click and collect was so simple to use. Select amount Sainsburys covert to your currency. Bank details, Nectar Card and select store all done. I got a better rate with click and collect which was grea... See more
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Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷15 Galena Road, W6 0LT, London, United Kingdom
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Order was ready a day early and I was served by a very helpful and friendly lady
Great customer service always receive the small notes that I request.
The website asks you to choose a date for collection, the soonest was several days ahead but received an email within a couple hours that the currency was ready. Very simple, take your ID and payment card, turn up at the currency exchange desk and off you go. Would use again.
Travel money was ordered and paid online. I had chosen the date of ordering as the date I wished to collect it, and it was not very long before I received an email advising me that my money was ready for collection. I was able to receive it in the denominations of notes I requested. All,of the money is for gifts. Larger denomination notes for so e of the hotel staff and smaller notes for the taxi driver.
The rate was very fair and marginally better than other major store Bureau de Change.
The girl in the kiosk in my store at Sprucefield in Lisburn was very welcoming and friendly. She even asked where I was travelling to, and wished me an enjoyable and relaxing holiday. This is the typical attitude of nearly all of the staff in this particular store, where I almost always shop.
We ordered a few usd and it was quick and painless to order and collected with out any problems
Good exchange rate; easy to use platform for trading and selection of where to collect the cash.
Quick and easy to use service. My order came in 3 days early which was another nice surprise. The exchange rate is one of the best ones you can get currently. Recommend. The woman staffing the travel bureau (Basinsgtoke store) was also very friendly, did the right checks and showed me the correct amount ordered. I was in and out in 5 minutes tops which is always appreciated either way peoples busy lifestyles!
Efficient, friendly staff who also took an interest in where we were going and who told us of people they knew who had been to Prague.
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