Saint Fragrance London Reviews 85

TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I was about to purchase this fragrance but saw on owners social media some questionable comments. I won’t ever purchase as I found the service to be unprofessional. The owners could benefit from perha... See more

Rated 3 out of 5 stars

Service great but sadly really disappointed with the Balearics candle scent. Was v excited and looking forward to trying..in a small way...to make up for our holiday cancellation to Pollensa but the s... See more

Company replied

Rated 1 out of 5 stars

Was close to making a purchase. However, while looking into the brand, I came across some posts on social media that struck me as quite off putting and out of line with the kind of values I’d want t... See more

Rated 5 out of 5 stars

We absolutely love these candles - the fragrances are simply breathtaking, We've now got Balearic Isle, Sunday Papers and Powdery Skies and each one has such a unique aroma - couldn't pick a favourite... See more

Company details

  1. Perfume Store

Information provided by various external sources

Modern & mood-lifting. Fragrances created using safe & responsibly-sourced ingredients to layer your space & balance your mind. Vegan & cruelty-free.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I absolutely adore my Saint Fragrance…

I absolutely adore my Saint Fragrance candle ‘Rose Whispers’.

The packaging is unique and modern with its style and gives you a luxury feel with its textured box. Before you open the box you can already smell the beautiful aromas coming through!

Once lit the candle fills the room with such a gorgeous smell. It’s burns evenly and even after it has been blown it, leaves the room smelling gorgeous.

A perfect luxury gift for anyone, whether that be a gift for someone else or yourself!

Looking forward to discovering more of the range.

September 13, 2020
Unprompted review
Rated 5 out of 5 stars

These are the best candles on the market today

To put it simply these are the best candles on the market today! I am a candle addict and Saint Fragrance absolutely comes out on top for me! The fragrances have a unique edge, awakening your senses as well as calming your mind. Filling your room with a wonderful aroma which lingers on many hours after the burn! A must try candle 🕯 ❤️

Thanks Rebecca 💛💛💛
Xxxx

September 4, 2020
Unprompted review
Rated 5 out of 5 stars

Such good quality

Such good quality. The scent of both Rose Whispers and Sunday Papers is lovely. Any of Saint Fragrance candles will make excellent gifts. I will definitely be purchasing more in the near future. Delivery was quick and well within expectations. I absolutely recommend these beautiful candles. Thank you SF!

September 4, 2020
Unprompted review
Rated 4 out of 5 stars

Fantastic fragrance, but am relishing refill service

I ordered "Surprise Me!" as I was torn with the different options, as they all sounded amazing. You can definitely tell they know scents.

I received the appropriately named "Rose Whispers," which has a soft cold throw, but once lit, develops into an initial intricate fragrance of fresh roses, velvetly violet leaf, deep jasmine, and warm saffron. My first impression of this candle is this is fragrance done right. After I had it lit for a while, the scent really enveloped the room and created a warm atmosphere.

This maker uses mineral wax, which holds fragrance beautifully, but needs help to burn evenly. The jar is matte grey, which works well with my home decor.

The price of the candles is normally £42, which is more expensive than many of the candles on the market, but the uniqueness of the fragrance blends and sources may be worth the price.

Service-wise, they processed my order efficiently, and I received my order within the expected timeframe of the shipping method used.

They do not currently offer a refill service, which is a downside for me, but is not a complete turn off. This may change, however. If they start offering this service, then I'll definitely be back for more!

Would definitely recommend.

August 28, 2020
Unprompted review
Rated 3 out of 5 stars

Service great but scent not

Service great but sadly really disappointed with the Balearics candle scent. Was v excited and looking forward to trying..in a small way...to make up for our holiday cancellation to Pollensa but the scent of the candle reminded me more of those old scented nappy bags. Sorry :(

August 26, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Hi Debbie, thank you for your recent purchase. Sorry to hear 'Balearic Isle' has not become one of your favourites! However please email us on hello@saintfragrance.com as we would like to share a promotional code with you to help you discover a different fragrance in our collection.

Many thanks,

Emma x

Rated 5 out of 5 stars

bringing the White Isle to Blighty

Seeing as we anymore be in Ibiza, i brought the summer to us with the Saint Fragrance Balearics candle. I sent them to two of my friends too as a lockdown pick me up. The smell is stunning and gave us all a much needed lift.

August 17, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your lovely review. We hope your friends loved their candles! Please can you email us at hello@saintfragrance.com as we would like to share a promotional code with you.
Many thanks,
Emma x

Rated 5 out of 5 stars

I went for the Stories collection so I…

I went for the Stories collection so I could experience the entire range. The scents are all rich and vibrant and really fill the room. Evocative and sensuous without being domineering. All scents are silky smooth and truly titillate the senses.

July 12, 2020
Unprompted review
Rated 5 out of 5 stars

I totally love Saint Fragrance Candles

I totally love Saint Fragrance Candles! We buy them for home and any one that visits always comments on how lovely they smell and now we always send SF candles as gifts to our friends for celebration events. My all-time favourite is Sunday Papers.

June 22, 2020
Unprompted review
Rated 5 out of 5 stars

Such devine scents from these candles

We absolutely love these candles - the fragrances are simply breathtaking, We've now got Balearic Isle, Sunday Papers and Powdery Skies and each one has such a unique aroma - couldn't pick a favourite. The candles themselves also burn very well and do not 'tunnel' which means they should last longer :)

June 13, 2020
Unprompted review
Rated 5 out of 5 stars

Stunning & Classy Candle

I adore this candle. I’m lighting Old fashioned in my work from home space and I love it. Really makes a difference to my working day and vibe.

Thrilled I bought after reading Vogue article.

Worth every penny.

June 4, 2020
Unprompted review
Rated 5 out of 5 stars

Full set

So impressed with my Sunday papers I bought the whole set. Perfect chill to those balmy summer evenings. Indulge yourself!

June 2, 2020
Unprompted review
Rated 5 out of 5 stars

I now live in a hotel...

After reading a review in British Vogue describing Late Night Fig as “like a hotel lobby” I knew I had to smell it It for myself. It’s deeper than a floral fig, slightly woody/ smokey but so luxurious and long-lasting. I’ve definitely found a new favourite fragrance brand. Can’t wait to try more...!

May 24, 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful

I bought the Late Night Fig to bring the scent of ‘an expensive hotel lobby’, as described by Vogue, into my lounge considering we are unable to get to any hotel lobby’s at the moment.

It is a beautiful scent. Filling the lounge with a wonderful smell. Will definitely buy again and I look forward to trying the other scents.

May 23, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look