Saint Fragrance London Reviews 85

TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I was about to purchase this fragrance but saw on owners social media some questionable comments. I won’t ever purchase as I found the service to be unprofessional. The owners could benefit from perha... See more

Rated 3 out of 5 stars

Service great but sadly really disappointed with the Balearics candle scent. Was v excited and looking forward to trying..in a small way...to make up for our holiday cancellation to Pollensa but the s... See more

Company replied

Rated 1 out of 5 stars

Was close to making a purchase. However, while looking into the brand, I came across some posts on social media that struck me as quite off putting and out of line with the kind of values I’d want t... See more

Rated 5 out of 5 stars

We absolutely love these candles - the fragrances are simply breathtaking, We've now got Balearic Isle, Sunday Papers and Powdery Skies and each one has such a unique aroma - couldn't pick a favourite... See more

Company details

  1. Perfume Store

Information provided by various external sources

Modern & mood-lifting. Fragrances created using safe & responsibly-sourced ingredients to layer your space & balance your mind. Vegan & cruelty-free.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic new brand that we discovered…

Fantastic new brand that we discovered after reading about them in Vogue. We bought Sunday Papers and absolutely loved it!

Keep up the good work guys, will definitely be buying again.

May 6, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback. We are glad you discovered us in Vogue and are enjoying exploring our brand!

Love SF x

Rated 5 out of 5 stars

Remember the name ‘Saint Fragrance’!

Watch out Jo Malone! This brand is pure class - from the website, instagram, packaging, and of course the candle itself.

I won’t be buying any other candle from now onwards.

Can’t wait to see what else this brand brings out in the coming years.

May 6, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback. We are glad you are enjoying discovering our brand!

Love SF x

Rated 5 out of 5 stars

Pure joy

Pure joy. I treated myself to Rose Whispers, smell
is totally sublime. I sent my daughter Late Night Fig and she adores it. Classy candles at affordable prices. Free postage in UK too which is unheard of. I shall be back for more.

May 3, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback. We are glad you are enjoying Rose Whispers and your daughter loves her Late Night Fig candle!

Love SF x

Rated 5 out of 5 stars

Luxury!

Delivery super quick, packaged beautifully - real luxury feel, every last detail had been thought of. I went for Sunday Papers, amazing smell that fills the house, can even smell it the next day! Very happy customer

May 2, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback. We are glad you are enjoying your Sunday Papers candle and discovering our brand!

Love SF x

Rated 5 out of 5 stars

Beautiful Saint Fragrance

I ordered 2 candles from Saint Fragrance just on a whim really and I’m so happy that I did.

I chose Sunday Papers and Late Night Fig based on their descriptions alone. The order arrived within days and the packaging is beautiful making these candles perfect for gifts as well as for yourself. Lastly the smell of them is incredible.

Very happy and would definitely recommend

April 27, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback. We are glad you are enjoying your candles and discovering our brand!

Love SF x

Rated 4 out of 5 stars

I chose a lucky dip as I found it hard…

I chose a lucky dip as I found it hard to choose between all the amazing choices & it also made the unboxing rather exciting (plus its a bit cheaper to choose this option). We recieved 'Old Fashioned' & the scent is wonderful, it looks good on our shelf too!

April 22, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback. We are glad you are enjoying your Old Fashioned candle and discovering our brand!

Love SF x

Rated 5 out of 5 stars

I absolutely LOVE this brand

I absolutely LOVE this brand. I haven’t sampled all of the fragrances yet but so far Sunday Papers is my favourite! The candles are long lasting and fill our home with just the right amount of fragrance. If we burn at night, the air still smells heavenly in the morning!

Service is friendly and fantastic - I can not recommend enough. You won’t be disappointed!

April 19, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback. We are glad you are enjoying Sunday Papers and discovering our brand!

Love SF x

Rated 5 out of 5 stars

Really pleased with the “Sunday Papers”…

Really pleased with the “Sunday Papers” candle, fragrance is gorgeous. Would recommend and buy again

April 18, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback. We are glad you are enjoying discovering our brand!

Love SF x

Rated 5 out of 5 stars

This is a great new independent candle brand.

This is a great candle brand, well worth supporting. The scents are clean and modern and very addictive. I'm a fan.

April 14, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback. We are glad you are enjoying discovering our brand!

Love SF x

Rated 5 out of 5 stars

Beautiful!

I thought I would treat myself, in these uncertain times we all need a treat. When my Balearic Isle candle arrived I was so glad I did, the smell is amazing, it comes beautifully packaged & the customer service was first class. I’ll definitely be buying again for myself & as gifts. Go on treat yourself, you won’t be disappointed!

April 14, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback. We are glad you are enjoying your Balearic Isle candle!

Love SF x

Rated 5 out of 5 stars

Best scented candles I've ever bought.

I've bought so many scented candles over the years but absolutely none match the scent intensity created by Saint Fragrance Candles. I've tried Sunday Papers (completely finished), Late Night Fig (my favourite so far) and Rose Whispers (beautifully delicate). The aroma stays in the room long after the candle has been put out. Looks great and comes in beautiful packaging too.

Customer service is great and delivery very quick. A perfect gift for yourself or anyone else you might like to treat.

I look forward to lighting my candles every evening. Keep up the good work.

April 13, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback. We are glad you are enjoying discovering our brand!

Love SF x

Rated 5 out of 5 stars

A must have!

I love Saint Fragrance as their candles are so beautiful!! Not only do they look really stylish displayed around the home, they smell divine and they are long lasting. Highly recommend! ♡

April 10, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback. We are glad you are enjoying discovering our brand!

Love SF x

Rated 5 out of 5 stars

Incredible luxury candles

Incredible luxury candles. The scent filled the room and lasted long after it was blown out. The Fig scent was my absolute favourite. Highly recommend. Lovely company to deal with x

April 10, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback. We are glad you are enjoying discovering our brand!

Love SF x

Rated 5 out of 5 stars

Brilliant British brand with excellent customer service

Really, really lovely candles made to a superior quality- but also possibly the very best customer service too!! I’ve since bought more candles as they are all divine, and I’m really happy to support such a lovely business! Thank you for being so absolutely fantastic, and I’ll be ordering again and again!

April 6, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback. You are very welcome!

Love SF x

Rated 4 out of 5 stars

A really lovely candle

A really lovely candle. Burnt really well, fragrance was subtle but pleasant

April 6, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback, we are glad you are enjoying discovering our brand.

Love SF x

Rated 5 out of 5 stars

Balearic Isles fragrance smells divine

Balearic Isles fragrance smells divine. Creates a fresh but calming atmosphere with its wonderful aroma. Thank you Saint Fragrance.

April 6, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback, we are glad you are enjoying Balearic Isle and discovering our brand.

Love SF x

Rated 5 out of 5 stars

I bought the Balearic isle candle

I bought the Balearic isle candle. The aroma is really pleasant and smells brilliant. I would recommend getting this candle. Also will be purchasing more to see what the other fregrances smell like.

April 6, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback, we are glad you are enjoying Balearic Isle and discovering our brand.

Love SF x

Rated 5 out of 5 stars

Late Night Fig candle

I have the Late Night Fig candle and can thoroughly recommend it.
It fills my large lounge with a beautiful aroma. Will definately be ordering more to try the others in the range. Can't wait

March 30, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback, we are glad you are enjoying Late Night Fig.

Love SF x

Rated 5 out of 5 stars

Beautiful candles, highly recommended

Beautiful candles, from the packaging and design to most importantly the fragrances, a 5 star brand. Late Night Fig and Rose Whispers are my favourites so far but I can't wait to try them all. Long lasting and high end fragrance that fill the room and linger beautifully, burn well and evenly. I have been very impressed and just received my third order, excellent customer service all round and fast delivery every time. Highly recommended.

March 29, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback, we are glad you are enjoying discovering our collection!

Love SF x

Rated 5 out of 5 stars

Love this brand

Love this brand. Late Night Fig smells divine. I have a large open plan living area and it doesn't fail to fill the whole room with fragrance, I haven't found many candle brands that can achieve this. Their Instagram account is worth a follow too, some beautiful images.

March 29, 2020
Unprompted review
Saint Fragrance London logo

Reply from Saint Fragrance London

Thank you for your review and feedback, we are glad you are enjoying Late Night Fig.

Love SF x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look