Saints & Slimmers 

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Rated 4 out of 5 stars

Good service and delivery, always running promotions. Sometimes the stock disappears for a while and things change around but I've worked out the products I like and stick with them.

Rated 3 out of 5 stars

Starting with S&S is a good starting point. But do your research and the best solution to lose the most weight quickly is a combination of meals, diet companies. [EXTERNAL REFERENCE] has lower calorie... See more

Rated 5 out of 5 stars

The Saints and Slimmers products are really good. My favourite things that I've tried so far are the natural chocolate and strawberry milkshakes, chocolate muffins, sinless meal bars, toffee porridge,... See more

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Rated 4 out of 5 stars

Overall this diet company offer some of the best tasting products around at a great price . Their only downfall is their stock problems allways seem to be out of one thing or another especally the rea... See more

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Rated 5 out of 5 stars

Not so sinful slimmer!

Well, the box arrived with the "magic"food that will make me slim!
It isn't magic. It takes will power and hard work but the results are amazing. For me, the best thing about this product is I don't have to worry what I'm going to eat, how many calories it contains and if it's fattening. It's all there, taking care of all my problems. Yes, it's hard, but the hardest thing is realising the difference between appetite and hunger. I confused both. Now I realise I probably have never really been hungry in my life, it's my appetite playing tricks on me. This is all about curbing it and I think I'm winning!

October 30, 2014
Unprompted review
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Reply from Saints & Slimmers

Hi Kathy,

Great comments and thoughts, thank you very much for taking the time to do so.

I'm pleased that everything has been going well and that you're liking our products (which we also think are great tasting/ value for money).

Good luck with the rest of your weight loss journey and let us know if you have any queries.

Regards
Janine
CS

Rated 5 out of 5 stars

Fast Delivery, Good products, Amazing weight loss.

I would recommend Saints and Slimmers to anyone. I have used VLC diets for a long time as a weight maintenance tool, but they can be very expensive. S&S are very competitive on price and the delivery was very quick- granted I pay for next day delivery on my orders but was well worth it. After being off a VLC diet for a while, I lost 11lbs on my first week of S&S - nearly a stone! The products are nice and what you would expect for a diet like this...well worth a try!

October 29, 2014
Unprompted review
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Reply from Saints & Slimmers

Hiya,

Many thanks for taking the time to leave a review, and well done on your weight loss so far.

Please keep us updated with how you get on and if you have any queries.

Regards
Janine
CS

Rated 1 out of 5 stars

Not good people to do business with

I would not buy from them. They sent my order which was thrown down by their deliver person at my front door in the rain, when I wasn't home! I complained and said I wanted a new order sent as this was unacceptable. I spoke to someone that evening who was very kind and said he would have another order shipped out. Turned out he didn't know what he was talking about as I got an email from someone saying that was no their company policy. To cut a long story short, I had to return this heavy box myself, having had surgery and not able to lift, well over a week ago and they still have not returned my money. Not good business. People, dont buy from them!!!!!

October 24, 2014
Unprompted review
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Reply from Saints & Slimmers

Hi Kay,

I am sorry that there was a problem with this delivery. Although this is not a recurring issue, we are currently taking this up with the courier company as we don't want customers to lose confidence in us.

With regards to the issues concerning reorder etc, from our records we asked for confirmation of the damage from you before placing the reorder as there was no record of any damage reported by the courier. This is standard practice amongst many online retailers, as I hope you can appreciate we have to receive confirmation from somewhere of the damage/ issue before reordering again.

We don't have a collection service i'm afraid, however we did pay for the return and I now note that the refund has been processed.

We are always keen to assist customers as much as we can where there has been an issue, and sometimes we ask for information back to enable us to complete this.

Please accept my apologies, and do let us know if we can be of any help in the future.

Regards
CS

Rated 2 out of 5 stars

Bad stock keeping

How can you be taken serious as a diet supplier when you cannot keep things stocked up e.g. muffins, water flavourings. They are not just out of stock for days but weeks on end it's ridiculous.

October 20, 2014
Unprompted review
Rated 3 out of 5 stars

Great products, but needs a different delivery service

I love Saints and Slimmers products, they taste great, are easy to use, are a pretty reasonable price and are working for me. What is not working is the delivery courier they use. Hermes. Not for the first time they left a parcel at the bottom of the drive, in full view of the road, in the rain, rather than walk a hundred yards to my door. Needless to say they got the rough edge of my tongue...again.

October 20, 2014
Unprompted review
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Reply from Saints & Slimmers

Hi Susan,

Many thanks for taking the time to leave a review, and I am glad that you're enjoying our products.

However, I am sorry if Hermes aren't working out for you. When placing your order you should also have an option for wither Yodel or DPD - for standard and next day deliveries. Have you tried either of these? We do have a number of couriers, as different customers prefer different companies.

I do hope that your next order will go smoothly, but please let us know if you have any further queries.

Regards
Janine

Rated 2 out of 5 stars

Took ages for a refund!

The main meals were lovely but the shakes and lunch dried packets were horrible. The shakes were by far the worst diet shakes I have ever tasted and the dried lunchtime food was really salty. Sent back for a refund and it took absolutely ages.

October 20, 2014
Unprompted review
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Reply from Saints & Slimmers

Hi Nicky,

Many thanks for your comments and feedback, but I am sorry for any delay you've experienced with the refund.

We've made some changes internally that has sped up this process, but my apologies that you may have been affected previously.

Should you have any further queries please don't hesitate to get in touch.

Regards
CS

Rated 4 out of 5 stars

The diet works!

Good products and prompt delivery. A frustration is that the product range is limited in the very low calorie range especially when compared to other brands and several products have been out of stock for weeks at a time limiting choice further. I also sent an email and photo of a damaged item received on delivery and did not even get an acknowledgement. On the plus side I like most of the range and the weight is coming off and I have lost nearly 2 stone so far.

September 27, 2014
Unprompted review
Rated 5 out of 5 stars

Great options, great advice, great prices - great diet

I was extremely sceptical about using VLCD diet products but needed to shift a little weight fast. The market is full of a bewildering range of VLCD products but Saints and Slimmers approach appealed to me. After trying a few companies I found they were faster, cheaper, more reliable and the meals and shakes certainly tastier than others. The 7 day bundles are fantastic value and the pick and mix option within them suited me fine. Delivery via Hermes has been very fast and reliable. The information about using the products very helpful and the website very easy to use. VLCD diets aren't for everyone but if the discipline required isnt an issue and you are happy to use this type of food then I would recommend using Saints and Slimmers

September 26, 2014
Unprompted review
Rated 5 out of 5 stars

excellent diet

Tried the saints and slimmers 5:2 diet and it works really well it all tastes really good and takes the stress out of calorie counting, I mixed the milkshakes with water instead of milk and they still tasted really nice.

September 20, 2014
Unprompted review
Rated 5 out of 5 stars

Fast results, yummy products.

I had been struggling to motivate myself for ages. This is so simple to do. No special foods to look out for at the supermarket. I love the shakes, soups and salted caramel bars. I have lost over a stone and will do the 5:2 to maintain this when I stop the vlcd diet.

September 11, 2014
Unprompted review
Rated 5 out of 5 stars

This really works, good tasty satisfying meals, lost 10lbs in 4 wks.

I have tried soooo many diets and at last found one that works for me. It's great No shopping for Special foods or ingredients, and no calorie counting or weighing what I eat .. Its great not to trawl the aisles trying to avoid 'goodies' cos everything barring some fruit and veg is delivered to my door, its always on time and everything ordered is there. The 1000 calorie is my chosen plan and I have lost 10lbs in four and half weeks, and that is a first for Me..never on ANY diet have lost on consecutive weeks. So if anyone out there is thinking to try it , don't hold back go for it. If I can do it, so can you. I really enjoy my dinner every night because unlike a lot of low calorie prepared meals which taste of nothing, these are very very tasty. Plus if your on a budget it works out no more expensive than normal shopping for one person. Unbelievably easy. 5stars

September 11, 2014
Unprompted review
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Reply from Saints & Slimmers

Hi Kathleen,

Well done on your weight loss so far, and I'm glad that all is going well for you.

Good luck with the remainder of your journey, and please let us know if we can help in any way.

Regards
Janine
CS

Rated 5 out of 5 stars

Slimming made easy.

All the milkshakes are so tasty, my favourites are the Vanilla and Caramel. The salted crispy bars keep me satisfied until the next meal. I like the fact that all the calorie counting is done for you. I really enjoy the skinny Muffins as it's so easy to pop one in your bag if you have to be out over a meal time. I have lost a stone so far, and would like to lose another.

September 11, 2014
Unprompted review
Rated 5 out of 5 stars

5 star

I have made three purchases now from Saints and Slimmers every transaction have been smooth and the best thing is Tom who has gone twice now beyond his duty to help me out despite being extremely busy , this is what sets Saints and Slimmers apart from others Great Customer Service.Also I'm in Essex and if you click the DPD delivery option you get the sweetest delivery person. Thanks to Tom and his help and great customer service skills.

September 11, 2014
Unprompted review
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Reply from Saints & Slimmers

Hi Elizabeth,

Many thanks for taking the time to leave a review, and for your comments. These are really appreciated, and I will ensure these are fed back to Tom.

Good luck with the rest of your weight loss journey, and please let us know if you have any other queries that we can help with.

Regards
Janine
Customer Services

Rated 1 out of 5 stars

good communication but needs to look at courier services

After waiting in all day for a delivery, I contacted customer services, as I was due to go to work, I was due to run out of food packs and needed the food by next day, customer services advised me to leave a note on the door, asking to leave at a neighbours house, which I did, I got in from work, no delivery, I tracked the order which said a calling card had been left, it had not, and also would not need to leave one as should of went to my neighbour, as advised by Tom ( customer service) with no food pack and no calling card I was left in limbo,no contact with courier as no ref no as no calling card! and no idea where they had attempted to deliver my food packs, I reluctantly had to cancel order and get some food packs off my friend for another diet company, to save the hassle of giving a refund a week later I decided to just ask for points, and re ordered some food packs, a problem on the payment page meant the order never went through, so 3 weeks later I finally got my refund, but very cheekily never refunded my delivery fee, saying I cancelled the order after delivery had been attempted, while I'm not to bothered bout the delivery fee, I do find it very very cheeky not to remburce this as the delivery driver must of got the wrong address, and I did everything I agreed I would do with Tom from customer services, need to change courier I think,maybe someone who knows which address they are going to, will never use this company again, feel slightly cheated, and if following the diet, you need your food packs to follow on with diet, not make umpteen phone calls trying to find your delivery !!!!

July 29, 2014
Unprompted review
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Reply from Saints & Slimmers

Hi there,

Please accept our sincere apologies for the issues you've experienced with this last order. This is absolutely not the norm, but i do understand how frustrating it must have been for you.

I have emailed you regarding this, and please reply to this email if you have any further queries that we help with.

Regards
Janine
CS

Rated 5 out of 5 stars

Great customer service

Good range of products. When there was a slight discrepancy with what I ordered and what I actually received, they sent out new products straight away with no fuss.

July 2, 2014
Unprompted review

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