On 8.Mai ordered, until today no product delivered, almost 3 weeks. I have sent message many times, but no answear. The website is with lot of marketing, but no real business. I think, it is a fake we... See more
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Sent someone else's package rather than my own - no response from customer services yet. Will update if receive response Had to call multiple times due to no response to email, no one answering phon... See more
Very poor. You had advertised a zebra head ornament on your site which I purchased, received an email confirmation from you telling me that the item would be dispatched, only to get a call 2 days late... See more
Company replied
Ordered 8 plates on 24 April, arrived 3 weeks later 6 were broken. Promised a replacement order straight away and I am still waiting. Asked for a refund last week, no response... Looks like I’m going... See more
Company details
Written by the company
SAK Home is an online shopping retailer of home decor, dinnerware, furniture and accessories based in UK. Founded by Sadia Afghan , a interior designer in 2009. Built to inspire you everyday with the latest trends, brands & products from all around the world.
Contact info
Merton Road 258, SW18 5JL, London, United Kingdom
- 020806455174
- customerservice@sakhome.co.uk
- sakhome.co.uk
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Hasn’t replied to negative reviews
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Amazing company
Amazing company, SK truly value their customers, so very much appreciated.
An item became unavailable due to stock damage, SK emailed me asking if I wanted the other item in my order or would I like a refund for both, how good is that !! Thank you 🤩
It’s almost 3 weeks and didn’t receive…
It’s almost 3 weeks and didn’t receive my items and no information given but sending me link for review !!!

Reply from SAK Home
Broken bowl poorly packaged..still…
Broken bowl poorly packaged..still waiting to hear response.

Reply from SAK Home
Great range of products
Great range of products, excellent customer service, prompt and careful delivery!
very pleased with order of 4 dishes…
very pleased with order of 4 dishes which came well packed and fast.
I will definetly not use this company…
I will definetly not use this company again. It takes more than a week to deliver within London and this is not acceptable.
I claimed for such a delayed shipment and received a blunt reply. No thank you, not again

Reply from SAK Home
I was sent the wrong item and have been…
I was sent the wrong item and have been waiting for over a week for someone to get back to me and exchange the items. Appalling customer service. Shame, the plates are lovely.

Reply from SAK Home
Merry berry tea set
The tea set is absolutely beautiful exactly what i was looking for. Thanks a lot to the team they were very cooperative and they also replaced one of my broken saucer quickly

Reply from SAK Home
This is the second time I have used SAK Home
This is the second time I have used SAK home. I don’t have an issue with the ordering process at all.
Me first order, was miss etoile sugar bowl and the gold has tarnished very quickly. I have emailed them twice for advice and they have failed to reply , which isn’t good after service.
The reason I used them the second time was purely because I couldn’t get the item I needed elsewhere .

Reply from SAK Home
My daughter had been looking for these…
My daughter had been looking for these scales, she lives in Canada. I bought them from you and sent them over. She is absolutely delighted which them so I give you top marks and would definitely recommend you.
Only half my order was delivered
Only half my order was delivered, it has been 1 week, nobody has bothered replying or even acknowledging the email. spend £170 pound only 40 pounds worth of items were delivered.
Very disappointed. Not a trust worthy website

Reply from SAK Home
Definitely will not use this company…
Definitely will not use this company again. Part of my order was missing and one item was broken. I received 2 emails in response to my initial contact but nothing since. Communication is terrible bordering on not existent.
Order shipped to Shanghai!
I have ordered a chopping board from this company and the tracking says it’s been delivered and signed for in Shanghai! I am located in London …. Correct address was clearly provided, can’t get through to customer service, why have you shipped my goods to another country!
Mary Berry serving spoons
Item arrived as advised and adequately packaged. It was nicely presented and spoons were larger than expected and good quality.
Good service and nice crockery
A very helpful and professional site
I was searching for a particular design of plate which had run out on another website. I found it on this one and bought 4 plates. I also learnt that the plates were melamine which had not been clear on the other site and was able to look up the correct usage. Many thanks for an efficient service.
Beautiful plates
I really love my new plates and a great company to deal with. Thank you.
Very pleased with the knife set…
Very pleased with the knife set excellent service highly recommend this set
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