SAK Home Reviews 

Not a good company to deal with
Customer service is very bad never received any emails as promised

honestly im disapointed in this product it broke when i dropped i thought it was unbreakable i exspected more from you mary do better xoxox terd

Terrible

Very poor customer service still waiting on my product to arrive and no response from customer service team as to where the product is?

Very good service. Well packaged and kept informed regarding delivery 👍

Very easy placing order and always promptly
received and well packed !

Ordered a beautiful vase, really well packed and arrived quickly!

Excellent quality, love the design. A bit smaller than I thought it was going to be but still love it.

Great service from start to finish. A pleasure to buy from and I have saved the link in my favourites as I will be back for more!

David Nicoll

Very happy with this product. Lovely colour as described online and delivery prompt Perfect!

Fantastic product, price and speedy delivery

This is the second order I have placed with Sak. The first arrived undamaged and intact. The second order arrived and the Mary Berry gravy boat had a small chip in it. I spoke to a very polite, helpful lady called Charlotte from the customer services department who asked me to send a photograph, which I did, and said that a replacement would be sent.

Beautiful item! Came very quick and efficient

Absolutely love my products I've purchased can't wait to set them up in my new kitchen very soon and will definitely be ordering more . Love them.

Excellent service ..... highly recommend

Customer service is second to none. Excellent service highly recommend shopping with Sak Home

Very quick delivery and lovely products at very reasonable prices

Absolutely shockingly terrible!!!!!!

After having bought a wall clock online. We received the wrong one, which is fine as these things can happen.

We reached out to the so called “customer care team” who happens to be one single person called “Andy” who I can say with utmost certainty does NOT possess an iota of anything resembling customer care skills.

It transpired that the clock we in fact did order was out of stock and the website had not been updated. He then arranged for the wrong clock to be collected but did not respond to several telephone calls and emails regarding the refund for the order.

We were left without a clock and without a refund of the initial amount of circa £65.

After several days this same Andy returns my phone calls and I can safely say that I have never experienced anyone as rude or unprofessional as he was. He responded with a “what do you want” when I answered my phone and then continued to be abrasive and nonchalant.

It is a shame that we as a society are campaigning so very hard for small businesses to be supported. Something that is more important now than ever before. However, I will say with certainty, that I will not be supporting this little business and can not recommend them in any way whatsoever to any potential clients.

Please be advised that they misrepresent stock online, take your payment and then make you jump through hoops to receive a rightfully owed refund, all enveloped in substandard unprofessional people masquerading as “customer care representatives”.