On 8.Mai ordered, until today no product delivered, almost 3 weeks. I have sent message many times, but no answear. The website is with lot of marketing, but no real business. I think, it is a fake we... See more
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Sent someone else's package rather than my own - no response from customer services yet. Will update if receive response Had to call multiple times due to no response to email, no one answering phon... See more
Very poor. You had advertised a zebra head ornament on your site which I purchased, received an email confirmation from you telling me that the item would be dispatched, only to get a call 2 days late... See more
Company replied
Ordered 8 plates on 24 April, arrived 3 weeks later 6 were broken. Promised a replacement order straight away and I am still waiting. Asked for a refund last week, no response... Looks like I’m going... See more
Company details
Written by the company
SAK Home is an online shopping retailer of home decor, dinnerware, furniture and accessories based in UK. Founded by Sadia Afghan , a interior designer in 2009. Built to inspire you everyday with the latest trends, brands & products from all around the world.
Contact info
Merton Road 258, SW18 5JL, London, United Kingdom
- 020806455174
- customerservice@sakhome.co.uk
- sakhome.co.uk
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great little product
great little product and alternative ranges available. Site was simple to use and easy to manage. unfortunately exterior packaging was damaged in transit. but thankfully the product box was well wrapped up within the box.
Faulty item
Replaced damaged item within a matter of days, but still waiting for damaged item to be picked up. Good customer service can't fault them
First class product and service.
Avoid this company
Extremely poor customer service and had to pay to return broken items???? A week on and still no refund issued!!!!!

Reply from SAK Home
Great service and products, poor courier
Items were delivered promptly and as expected.
Unfortunately despite thorough packaging the couriers had broken one bowl. This was easily and swiftly replaced - thank you!
Worth noting the replacement item had been poorly handled by the courier. The box was totally crushed but fortunately the item was still ok.
Excellent service
Excellent service. Regular updates about order and arrived quickly. Would highly recommend
Mary berry plate set really…
Received my Mary berry plate set really lovely and very quick delivery thank you!
Product was ok but delivery was very…
Product was ok but delivery was very poor. Delivery guy left £200 of products outside front door luckily we have good neighbours who kept an eye on it for us. Was left at 8-25 am and I get home at 5pm
Would I buy from again, not if using same delivery company to be honest.

Reply from SAK Home
Mary Berry
Easy to order and you can spread payments
My order arrived in one piece all items were carefully wrapped and parcelled up. Absolutely love my Mary Berry dinnerware items
My purchased item arrived on time and…
My purchased item arrived on time and it was suitable packaged.. thankyou
Excellent products and excellent…
Excellent products and excellent service. Bought Mary Berry mugs.

Reply from SAK Home
Very good service
Very good service. Quick delivery. I loved a personal email from the owner of the shop. Will be shopping there again. Thank u.
Got there in the end
After looking at a good many websites, I decided to buy this masher for a particularly specific reason. The head had to be no more than a certain diameter, which this masher is. It had to have a rigid plastic head with a sturdy metal handle, which it has.
When I spotted this on SAK Home website it looked ideal so I ordered it. It wasn't cheap and had a pretty hefty postage amount to pay, but I was ok about that.
When my order didn't arrive within a week or so I contacted the supplier to find out why. I was told it had become out of stock, but more would be coming very soon and it would be sent asap.
I had occasion to contact them again when it still didn't appear. I was then advised that it was on the way, and because of the length of time I'd had to wait they would refund my money for the item and could keep the product. The masher has just arrived and is extremely robust in design and very nice to handle, and is extremely well made.
I have also been advised that my payment has been refunded, which in my books is excellent customer service.
Thank you Sadia from SAK Home.
Excellent quality
Excellent quality. Goods arrived on time. Value for money. I will recommend SAKhome to anyone.
Excellent product
Excellent product . Delivered on time . Easy website to use. Loved it !
The product was not what i expected
The product was smaller than expected
So consequentley i cannot use it.
Product should have been gwice as big.
Not very happy with it at all.

Reply from SAK Home
Great quality and great customer service
Exceptional customer service!
I ordered measuring cups & spoons from them & somehow measuring cups were sold out at their end. Sadia was sweet enough to call me to let me know that she had located one of them after making few calls. Excellent service, will definitely be buying again.
Excellent service
Excellent service. Was kept up to date with my order. Arrived in good time and wrapped perfectly. Everything can in one piece. Will definitely be purchasing from you again.
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