SAK Home Reviews 

135
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

On 8.Mai ordered, until today no product delivered, almost 3 weeks. I have sent message many times, but no answear. The website is with lot of marketing, but no real business. I think, it is a fake we... See more

Rated 2 out of 5 stars

Sent someone else's package rather than my own - no response from customer services yet. Will update if receive response Had to call multiple times due to no response to email, no one answering phon... See more

Rated 1 out of 5 stars

Very poor. You had advertised a zebra head ornament on your site which I purchased, received an email confirmation from you telling me that the item would be dispatched, only to get a call 2 days late... See more

Company replied

Rated 1 out of 5 stars

Ordered 8 plates on 24 April, arrived 3 weeks later 6 were broken. Promised a replacement order straight away and I am still waiting. Asked for a refund last week, no response... Looks like I’m going... See more

Company details

  1. Home Goods Store

Written by the company

SAK Home is an online shopping retailer of home decor, dinnerware, furniture and accessories based in UK. Founded by Sadia Afghan , a interior designer in 2009. Built to inspire you everyday with the latest trends, brands & products from all around the world.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

135 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.6

All reviews

(135)

1 review in the last 12 months

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Rated 4 out of 5 stars

A good table at a good price.

The table we ordered arrived on time. On putting it together I came across a couple of issues. The main block containing six holes to insert the fixing screws didn't line up with the two pieces of wood it was to attach to. I had to drill six more holes to allow the fixing. The other issue was one of the fixing screws to attach the table top was poorly threaded and required some force to drive it in.
Having said all that the finished article is standing in our kitchen diner and looks great. The table is round in its closed form but opens up to a nice size oval table. The mechanism is good quality and works brilliantly.
So a couple of small issues but the end result is a good looking ,very useable table at a decent price.

August 10, 2020
Unprompted review
SAK Home logo

Reply from SAK Home

Dear John, i am sorry to hear the screw holes were not lined up, your comments are very helpful and we will certainly speak to our supplier and ask them to rectify the issue. Thank you so much for your comments and we are delighted to know you are pleased with your table.

Rated 5 out of 5 stars

Professional & courteous advice

This company has always been punctual and efficient. We have benefited from their expert advice when undergoing a big renovation last year.
Advice included big structural work, dealing with council requirements, as well as Fittings and fixtures, internal doorways and soft furnishings.

The team are courteous pleasant & professional To deal with.

I have seen their other work and it has been to a high standard.

July 23, 2020
Unprompted review
Rated 1 out of 5 stars

Very poor

Very poor. You had advertised a zebra head ornament on your site which I purchased, received an email confirmation from you telling me that the item would be dispatched, only to get a call 2 days later saying “sorry, we don’t have that item, error on the website and I would get a refund. Lousy organisation.

July 22, 2020
Unprompted review
SAK Home logo

Reply from SAK Home

Dear Jenny, I am sorry to hear you are disappointed with our service. We had 1 Zebra head ornament in the system which was sold a few hours before your order. It is a system issue and our technical team is looking in to it. Due to COVID-19 we will not be receiving the supplies until autumn. We have refunded you the money as mentioned on the phone. Would you like me to send you an email when we get this back in stock? Once again , we apologise for the inconvenience. Many thanks , SAK Home Customer Service

Rated 5 out of 5 stars

A lovely Dinner service With all the…

A lovely Dinner service With all the pieces we wanted to order available unlike other sites we tried. Great delivery speed and really securely packaged. We are delighted with it all and will definitely use you again. Thank you 🤗🤗🤗

July 11, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent delivery - arrived promptly and well packaged. Would definitely buy from Sak Home again (and already have done)

July 4, 2020
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, good communication, quick response to any enquiry . Very reliable.

June 4, 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful range of furniture

I ordered a sofa. Love the quality and design! I was notified promptly about the delivery too. Good customer service!

Thank you.

September 23, 2019
Unprompted review

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