Salice UK Reviews 181

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Salice UK delivered my new Levante helmet within 24 hours of placing the order. The website displays the complete range of products & is super easy to navigate. The communication from the com... See more

Company replied

Rated 5 out of 5 stars

I love Salice products & had ordered some new cycling sunglasses from an online store that offered substantial discounts and claimed to be UK-based but wasn't. In frustration, I contacted Salice U... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, well packaged, quality product and the right price for a pair of cycling sunglasses. Spare lenses are also sensibly priced. Compete very favourably with some of the other makes, which... See more

Company replied

Rated 5 out of 5 stars

I bought two pairs of lenses for my 005 glasses. They were very honest and helpful, including helping me pay import taxes. I highly recommend Salice and would buy from them again. All companies should... See more

Company replied

Company details

  1. Sunglasses Store
  2. Road Cycling

Written by the company

The Salice Story……. The Italian spirit runs through the heart of Salice’s core values. Salice have been creating eyewear on the shores of Lake Como for over 100 years. Still owned by the founding family, Anna Salice is firmly at the helm. The collection benefits from a combination of forward thinking and modern manufacturing whilst still being heavily influenced by the traditional values that made Salice who they are today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

181 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Sunglasses Delivery

Sunglasses delivered promptly and ahead of original date, good quality item at a sensible price

May 20, 2024
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Reply from Salice UK

Really appreciate the review and glad you love the product

Rated 4 out of 5 stars

Wonderful Products

Website ease of use, super speedy service & good product quality.

May 7, 2024
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Reply from Salice UK

Appreciate your feedback, thank you

Rated 5 out of 5 stars

Salice, my go to glasses, on and off the bike

I’ve just purchased my 3rd pair of Salice glasses. As a keen cyclist, the quality that goes into these is amazing and at a price that doesn’t break the bank. Being happy with my vision on the road, I’ve now got myself the casual glasses and was just as happy when I first took them out the case.
The care of the packaging along with the case enhances the brilliant quality of these glasses. I own big brands of sunglasses but can honestly say that Salice are 100% my go to brand! Bike helmet next!!

April 8, 2024
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Reply from Salice UK

Thank you for the glowing review. We have sent you an email with a 10% voucher as a thank you for your feedback I wonder what helmet you'll choose?

Rated 5 out of 5 stars

Good customer experience

I had an old ski mask without references that needed new frame. They were able to tell me which one I needed and they sourced it in Italy as this line was discontinued. Took extra time for delivery but received it and perfectly fit. Thank you very much.

March 19, 2024
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Reply from Salice UK

Always happy to help, thank you for the feedback

Rated 5 out of 5 stars

Amazing

Very fast shipping, and prefect product!

February 14, 2024
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Reply from Salice UK

We appreciate you give the feedback, thank you

Rated 3 out of 5 stars

Ordered new rubber nose pieces for my…

Ordered new rubber nose pieces for my Salice cycling glasses. Pieces fit well. However, I live in Ireland and the only delivery option for an item costing less than £10 was a courier service costing £60. I realise Ireland may not be a big market, but surely a bit of common sense could be applied

January 30, 2024
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Reply from Salice UK

Thank you for your feedback. Just to explain, we use an app plugged in to our website that automatically offers freight prices (including duties and taxes) based on any destination outside of the UK. Unfortunately for Ireland it will offer UPS as the only service which is expensive.
We noticed you came to your own solution by delivery to Northern Ireland. Should you wish to purchase again, please contact us directly and we will try and find the most cost effective service and deliver to your home address.

Rated 5 out of 5 stars

Great service from the UK sales team

Great service from the UK sales team, they took the trouble to call me in person when the delivery was a day late…..the goggles are awesome too!

January 12, 2024
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Reply from Salice UK

Hopefully you love the product as well, thank you for your feedback.

Rated 5 out of 5 stars

To see or not to see, that was the question

Used my new Salice ski-I goggles for the 1st time today and they were brilliant! I used prescription inserts as an addition and I’ve never been able, in the past to see the contours so clearly. A touch expensive but worth every euro to me. Every now and then you buy something which is far above your expectations, this is the case with my purchase, very pleased!

January 24, 2024
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Reply from Salice UK

Thank you for taking the time to give this glowing feedback, hope the goggles continue being great for you.

Rated 5 out of 5 stars

Quality glasses and lenses

I really like the quality of the glasses and lends. This pair was exactly what I was looking for. Mated it with my new Kask utopia helmet.

December 22, 2023
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Reply from Salice UK

Happy to hear the glasses are just what you needed, thanks for the review

Rated 5 out of 5 stars

First class service

First class service, order delivered in 36 hours. Well done.

December 29, 2023
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Reply from Salice UK

Thank you for the time taken to give this glowing review

Rated 5 out of 5 stars

Bit of a lead time for delivery, but comms were good

Delivery was quite a wait, but that was made clear on the website when the order was placed, so I was aware. I did email them to check my order was on its way, and they responded very quickly to reassure me, and the order did arrive when they said it would.

November 29, 2023
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Reply from Salice UK

Thank you for your kind feedback, I hope you are enjoying your purchase.

Rated 5 out of 5 stars

Lens replacement

Qiuck response, friendly yet proffressional, overall good service.

October 24, 2023
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Reply from Salice UK

Thank you for the review, glad you enjoyed the experience

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