Salice UK Reviews 181

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Salice UK delivered my new Levante helmet within 24 hours of placing the order. The website displays the complete range of products & is super easy to navigate. The communication from the com... See more

Company replied

Rated 5 out of 5 stars

I love Salice products & had ordered some new cycling sunglasses from an online store that offered substantial discounts and claimed to be UK-based but wasn't. In frustration, I contacted Salice U... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, well packaged, quality product and the right price for a pair of cycling sunglasses. Spare lenses are also sensibly priced. Compete very favourably with some of the other makes, which... See more

Company replied

Rated 5 out of 5 stars

I bought two pairs of lenses for my 005 glasses. They were very honest and helpful, including helping me pay import taxes. I highly recommend Salice and would buy from them again. All companies should... See more

Company replied

Company details

  1. Sunglasses Store
  2. Road Cycling

Written by the company

The Salice Story……. The Italian spirit runs through the heart of Salice’s core values. Salice have been creating eyewear on the shores of Lake Como for over 100 years. Still owned by the founding family, Anna Salice is firmly at the helm. The collection benefits from a combination of forward thinking and modern manufacturing whilst still being heavily influenced by the traditional values that made Salice who they are today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

181 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great product and Customer Support

I was informed of delays in delivery and given a plan and timescale which proved accurate. Great customer service.
The helmet (Venti) is excellent

October 24, 2023
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Reply from Salice UK

Thank you for your kind feedback, we do our very best :)

Rated 5 out of 5 stars

Great customer service

Great customer service, amazing products cannot recommend highly enough, will be returning

October 10, 2023
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Reply from Salice UK

As reviews go, we couldn't ask for more. Thank you

Rated 5 out of 5 stars

Great product

Great product. Shipping was quick and item was as described

August 29, 2023
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Reply from Salice UK

Thank you, we appreciate the feedback

Rated 5 out of 5 stars

Fast

Fast, efficient service

August 22, 2023
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Reply from Salice UK

We've just sent you a 10% voucher code for your kind feedback

Rated 5 out of 5 stars

The greatest customer service

The greatest customer service ever! They helped me to replace my old frames with new ones.

August 1, 2023
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Reply from Salice UK

Thank you, we really appreciate that you took the time to leave this great review

Rated 5 out of 5 stars

I was updated every step of the way by…

I was updated every step of the way by customer service. Once the package has been received by the shipping partner, it arrived to my doorstep halfway around the globe within two days, intact and ready for use. Will definitely order again!

July 20, 2023
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Reply from Salice UK

Thank you for your kind feeback

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff , prompt delivery . Could not fault this service

July 13, 2023
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Reply from Salice UK

Good to hear you were looked after well, thank you.

Rated 5 out of 5 stars

Brilliant product and service

Love the product and their customer support was excellent and very quick (I had a discount code I forgot to use and they immediately refunded me the discount).
Also brilliant prixe/quality ratio

July 6, 2023
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Reply from Salice UK

Thank you for your kind feedback

Rated 5 out of 5 stars

Fast response

Got some spare lenses for my prescription grasses, fast response, well packed. Would be nice to have had a little pocket to keep the lenses in.

July 9, 2023
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Reply from Salice UK

We appreciate the feedback, thank you.

Rated 5 out of 5 stars

I’ve ordered a pair of cycling glasses…

I’ve ordered a pair of cycling glasses but unfortunately the size was way far too big…!! Decided to contact customer service and the customer service agent delivered a 5 star customer service!!!! Excellent customer services!!!! Well done

July 11, 2023
Unprompted review
Rated 4 out of 5 stars

A good buy

The glasses provide the protection they promised. They are comfortable to wear too

June 29, 2023
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Reply from Salice UK

Thank you for the review

Rated 5 out of 5 stars

Amazing experience Salice UK

New glasses arrived within a day or two. Loving the modern look and super pleased with the B6 optical insert. Awesome!!

June 11, 2023
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Reply from Salice UK

Thank you for the feedback on the B6, really good to hear.

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