Salonstore Reviews 76

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Absolutely lovely beauty bed / pedicure chair. I had lots of questions and Gemma answered all of them for me via email. The delivery was quick and pallet company was very helpful with booking in... See more

Company replied

Rated 3 out of 5 stars

Very quick delivery, easy enough to put together only thing I would say was where u push the peddle down to higher the bed the casing at the bottom cracks. Mine cracked with the first push it seems li... See more

Company replied

Rated 5 out of 5 stars

Great price, great communication and speedy service. Couldn’t ask for more.

Rated 5 out of 5 stars

Purchased my excel beauty couch from Salon Store in October 2022. Have waited to give a review as wanted to give myself the time to use the bed and ensure everything is as it should be. Great commun... See more

Company replied


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

76 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Salon chair purchase

Great communication and prompt delivery of my salon chair

March 11, 2025
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Reply from Salonstore

Hi Michelle,

Thank you so much for your kind review! We're thrilled to hear that you had a great experience with our communication and the delivery of your salon chair. We truly appreciate your feedback and look forward to serving you again in the future!

Best Wishes,
Salon Store

Rated 5 out of 5 stars
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Reply from Salonstore

Hi Vicky,

Thank you for taking the time to leave us a review! We’re so glad to hear that you experienced a quick and efficient service. Your feedback means a lot to us, and we’re thrilled that we could meet your expectations.

If you ever need anything else or have any questions, feel free to reach out. We’re always here to help!

Best Wishes,
Salon Store

Rated 5 out of 5 stars

Excellent service and goods.

Swift delivery, very sturdy trolley! Exactly what I needed and a reasonable price too.

March 4, 2025
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Reply from Salonstore

Hi Barbara,

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with both the service and the trolley. It's great to know it was exactly what you needed. We truly appreciate your feedback and hope to serve you again in the future. Thanks for choosing us!

Let me know if you'd like any changes!

Best Wishes,
Salon Store

Rated 5 out of 5 stars

Perfect

Perfect! Best straightening brush there is and got delivered the next day even though I hadn't paid extra for express delivery.

February 28, 2025
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Reply from Salonstore

Hi Sophie,

Thank you so much for your wonderful review! We're thrilled to hear that you're loving your straightening brush and that it arrived so quickly, even without the express delivery option. We truly appreciate your feedback and are so glad we could exceed your expectations. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!

Best Wishes,
Salon Store

Rated 5 out of 5 stars

Great service

Great service, thank you so much!

February 24, 2025
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Reply from Salonstore

Hi Tetiana,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to the team, and we're always here if you need anything in the future.

Thanks again, and we look forward to serving you again soon!

Best Wishes,
Salon Store

Rated 5 out of 5 stars

Uncomplicated and efficient process

Uncomplicated and efficient process , good quality and beautiful bed

January 29, 2025
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Reply from Salonstore

Hi Nicki,

Thank you so much for your kind review! We’re thrilled to hear that you had enjoyed your experience with us, and that you’re happy with the quality of your bed. We truly appreciate your feedback and hope you enjoy your new addition for many years to come!

Best Wishes,
Salon Store

Rated 5 out of 5 stars

Great service from order to delivery

Great service from order to delivery
Easy to put trolley together, sturdy and handy you can clip trays onto sides for extra room 🤩

December 30, 2024
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Reply from Salonstore

Hi AlliP,
Thank you for the great feedback, it's great to hear that our service and products have met your expectations!

We appreciate your time writing this review and hope to see you again soon!

Best Wishes,
Salon Store

Rated 2 out of 5 stars

Delivery is stressful.

The product is sturdy-drawers are very stiff to open and close. No information in the packaging how to open the back of the trolley. I would have given more stars if the delivery had been better.

Tried to rearrange the location with the delivery company they didn’t reply to my email. When I eventually got through to them by telephone I was put through to x3 different delivery companies. These companies had different policies for delivery. The 1st & 2nd delivery company agreed to change of delivery location which was a further 2 minutes drive from my original set location to be delivered. The 3rd delivery company involved- stated abruptly no. That it had to be delivered to my original order location. Stating it would go missing!

The whole interaction with these x3 delivery companies if I had known- I would not have ordered this trolley. It is not worth the hassle and stress.

December 30, 2024
Rated 5 out of 5 stars

Easy ordering and fast delivery

Easy ordering and fast delivery

November 25, 2024
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Reply from Salonstore

Hi Marshy,
Your feedback is greatly appreciated. We do everything we can to ensure fast and reliable ordering and deliveries. We are pleased to see that we have met your expectations!

Best Wishes,
Salon Store

Rated 5 out of 5 stars

Lovely stuff

Lovely stuff, excellent quality, fast and uncomplicated! My favourite one!

October 11, 2024
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Reply from Salonstore

Hi Violetta,
Thank you for taking the time to share your feedback. We are delighted to hear about your positive experience with us. We look forward to seeing you again soon!

Best Wishes,
Salon Store

Rated 5 out of 5 stars

Product arriving today but so far have…

Product arriving today but so far have had great customer service. Attentive, professional and friendly.

August 22, 2024
Unprompted review
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Reply from Salonstore

Hi Tracy,
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience!

Thanks again,
Salon Store

Rated 5 out of 5 stars

Fast delivery

Fast delivery , great nail box ,nice and sturdy

August 6, 2024
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Reply from Salonstore

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Many Thanks
Salon Store

Rated 5 out of 5 stars

Very pretty manicure table

Very pretty manicure table. Good quality and quick delivery! Very happy :)

August 5, 2024
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Reply from Salonstore

Hi Toncho

Thanks for taking the time to leave a 5 star review. We hope you continue to enjoy the manicure table you purchased from us.

Many thanks

Salon Store

Rated 5 out of 5 stars

click and collect…

Quick turnaround on click and collect order with all the things in stock I needed. Thank you

August 5, 2024
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Reply from Salonstore

Hi Vivian

Thank you so much for your kind review. I am glad you were able to get everything you needed from our site. We hope to see you again soon.

Thanks again

Salon Store

Rated 5 out of 5 stars

Great to deal with

Perfect from order to the very fast delivery, very well packaged and fair prices, would recommend this company to anyone.

July 8, 2024
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Reply from Salonstore

Hi Helen,

Thank you for such an amazing 5* review.

We enjoy reading amazing feedback like this and we really appreciate your custom.

Best Wishes
Salon Store

Rated 5 out of 5 stars

I ordered a reception desk and it…

I ordered a reception desk and it looked just like the picture it’s sturdy and it was delivered prompt. And the delivery driver was great 👍🏻 my experience overall was great thank you.

May 13, 2024
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Reply from Salonstore

Hi Stacey

We are very pleased you are happy with the quality of the reception desk you recieved from us, it makes us very happy for customers to take the time to let us know. Hope to see you again soon.

Salon Store

Rated 5 out of 5 stars

Quick delivery

Quick delivery

May 10, 2024
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Reply from Salonstore

HI Michael

Thank you for the review, we are pleased you were happy with your product and the delivery service you recieved.

Please come back soon

Salon Store

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money, Quick delivery.x

May 3, 2024
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Reply from Salonstore

Hi John

Thanks so much for taking the time to leave us a review we really do appreciate it.

We are please you were happy with the value of the product and the speed of our delviery service.

Hope to see you again soon.

Salon Store

Rated 5 out of 5 stars

Will be ordering again

They were so understanding with my mistake delivery address and re arranged a delivery speedy.
Plus amazing products, will be ordering again
Very good company

April 2, 2024
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Reply from Salonstore

Hi Esth

Thank you for the kind review it is very much appreciated. I am glad you are enjoying your product and we got your delivery issue resolved.

Thanks again

Salon Store

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Competitively priced, helping me start my journey in a salon with my first rented chair.

March 27, 2024
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Reply from Salonstore

Hi Kirsty

Thank you so much for your positive review. We are glad you are happy with your item and apprecite you spending some time leaving such a good review.

All the best with your new Salon.

Salon Store

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