Sam Patient Services Reviews 

195
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and supportive service, highlighting the excellent care received from the staff, including drivers, translators, and medical professionals. Many people appreciate the seamless organization, from airport pickups and luxurious accommodations to detailed explanations of procedures and continuous support throughout their treatment journey. However, some customers reported dissatisfaction with the aftercare, experiencing issues like broken teeth and loose dental work after their initial treatment. A few people also mentioned a lack of communication regarding treatment plans and prescriptions, feeling that their concerns were not adequately addressed once payment was made.

What people talk about most

Service

Customers consistently report positive experiences with the service, highlighting its professionalism,... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, expertise, and... See more

Quality

Clients share positive opinions on quality, with many expressing satisfaction with vision correction results,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had travelled to Izmir with Sam patient services. Replacement trifocals lenses with toric. Additionally I have had full zirconia crowns and I am very pleased with both treatments and I can se... See more

Rated 5 out of 5 stars

We flew from the UK to Izmir for dental treatment and eye lens replacement, Sam Patient Services were brilliant, we were picked up from the airport and took to our 5* hotel, then collected daily by Se... See more

Rated 5 out of 5 stars

I am extremely happy with the service from SAM patient services. Everything was arranged from VIP transfers to and from airport to 5 star hotel during my stay. Selin picked me up each day and was pres... See more

Rated 5 out of 5 stars

I am over all happy with my experience with Sam Patient Services. Their hospitality is impeccable. I was picked up from the airport VIP style and taken to my hotel and the same coming back. I was pick... See more


Company details

  1. Doctor

Information provided by various external sources

SAM PATIENT SERVICES; has a talented, creative and passionate team for many years in the health sector. SAM PATIENT SERVICES; Turkey is located in the most professional and experienced physicians working in an organized manner with patients who prefer Turkey for medical tourism from abroad, the best treatment is a medical tourism agency that provides the application of the most advanced medical centers. Vision -To contribute to Turkey's health tourism destination and to trust agents have gained the whole world, -To be the leading organization in the fulfillment of human health, -How to prove that in the future in terms of health and to introduce Turkey to the world Turkish hospitality to the world. Mission -To provide the patient with rapid and reliable solutions of all activities after reaching us for the treatment of patients. -To provide our patients with the right to quality health care that all people need -To be preferred as the best hospital and the best country in terms of health -To cure patients' illnesses and to meet all their needs -To prepare a comfortable process in accordance with the laws of patients' rights during the treatment process. -Ensuring that patients return home without problems.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

195 reviews

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No recent history of asking for reviews

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4.5

All reviews

(195)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a face lift at Sam's the whole…

Had a face lift at Sam's the whole experience was brillent they looked after me expecially selin she was great with organising the whole thing took me for my meds can't rate it enough the surge was great two am goin bk to get my boobs done thank u Sam'spatient access

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

I am Zenis and i fly from Uk with Sam…

I am Zenis and i fly from Uk with Sam Patient Services to Izmir , Turkey for a hollywood smile tratment . For only 5 days i had my treatment done and i love my smile now.
I was supported by Sam PS in every way , with transfers and translators and the 5 star hotel that they book for me was amazing .
I highly recommend Sam Patient Services to all my people :)

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

SAM patient services amazing 5*

Sam patient services offer a 5* experience from a chauffeur pick up from the airport & 5* accommodation at a beautiful hotel to a thoroughly professional process. The team are on hand 247 to answer your questions and the hospital staff are amazing highly recommended SAM to anyone

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

From the first moment of contact with Sampatient, we received the utmost assurance that every question or query would be responded to immediately. Buket responded to each & every call or text msg - regardless of it being outside of working hours.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

From the moment I landed in Izmir the…

From the moment I landed in Izmir the car was waiting to take me to the hotel , which was really lovely, I had booked 2 treatments, dental makeover , which I really wanted a natural look and irs exactly what I got , my second procedure was tricycle lens replacement, and again the procedure was through and the result outstanding

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Trifocal lens replacement

Sam Patient Services were fantastic from start to finish, the main reason I used them apart from a competitive price was because of their efficient communication via WhatsApp right from day one, every message was answered immediately or within 30 mins, the clinic and surgeon they selected for me was brilliant, the hotel was nice but if I used them again I would book my own hotel closer to the clinic and more reasonably priced for food & drinks ect because there isn’t really anywhere to go around the hotel unless you get a taxi. Great results, so happy I had the trifocal lens replacement done.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great from start to finish, perfect airport collection, picked up on time everyday for treatment, the eye tests on the first day were very thorough with many excellent machines, the lens replacement to both eyes went to plan, both the representatives for the company stayed in contact at all times, they even stayed with me at the eye hospital and translated whenever it was required, now I’m back at the hotel ready for my journey back to the uk.
July 2025

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Lens replacement

I contacted this clinic and explained that I would be on holiday in Fethiye and would like to tie in my lens replacement. Nothing was too much trouble and I was collected from my hotel and driven to Izmir where they performed the procedure on both eyes so that I could continue my holiday the following day.
After the procedure I was helped to my hotel room in an amazing hotel nearby. Everything had been explained in full regarding eye drops and aftercare and I felt fully confident. After breakfast I was collected from the hotel and driven back to the clinic for a check up. Once again, nothing was too much trouble and all aspects of my aftercare were fully explained, with a contact name and number given yo me should I encounter any problems or need further clarification on my aftercare.
As soon as the surgeon was happy with my eyes and my understanding of the aftercare, I was driven from Izmir, across country, and back to my hotel in Fethiye where I carried on my holiday glasses free.
I would highly recommend SAMpatient for eye surgery, the procedure was quick and painless and I felt in control of what was being done throughout the whole stay.
After 36 years of being a varifocal glasses wearer I am still glasses free with excellent eyesight.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

I recently had trifocal lens replacement eye surgery in Izmir

I recently had eye surgery in Izmir, Turkey, organised through Sam Patient Services, and I cannot praise them enough for the professionalism, warmth, and meticulous attention to detail that made my entire medical journey smooth and worry-free.

From the very beginning, Sam Patient Services made me feel supported and in great hands. They selected a highly qualified eye surgeon, whose skill and confidence reassured me instantly. The surgery itself went perfectly, and I felt at ease throughout thanks to their clear explanations and attentive follow-up.

During my stay in Izmir, I was exceptionally well looked after by two incredible team members from Sam: Zeynep and Bariş. Their kindness, patience, and dedication went far beyond what I expected. They were by my side in turns for every clinic visit, ensured I was comfortable after the procedure, and even offered emotional support when I felt nervous. It truly felt like being cared for by close friends rather than just a service provider.

The Hotel selected for me was clean and very nice with a lot of facilities included, ideally located, just a short 20 min ride from the clinic. It offered everything I needed to rest and recover peacefully. The transfers to and from the airport, as well as all transportation to the clinic appointments, were flawlessly arranged. Every pickup was punctual, and I never had to worry about logistics or delays.
This was my first time traveling abroad for surgery, and Sam Patient Services exceeded all expectations. Their blend of professionalism, genuine care, and thoughtful coordination turned what could have been a stressful experience into one of healing, peace of mind, and gratitude.
If you’re considering a medical procedure in Turkey, especially in Izmir, I wholeheartedly recommend Sam Patient Services. They are outstanding at what they do.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Lhamdoulillah …

I’m Glad to have this Experience that was an amazing Result.Sam Patient Services Dentist And all staff have done Good job from A to Z.my wife and I are happy with new Smile. I want to thank Ibrahim Technicisn who does good job and also Mr BARIÇ TRANSLATOR WAS DO POLY AND RESPECTUEUX DURING ALL OUR STAY.
Thank you again to all staff.

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

This is my second experience with this…

This is my second experience with this company, and now I understand even better how right my decision was. It's truly hard to find such professionalism in Turkey. Just like in my first procedure, they explained everything in the most accurate and trustworthy way in my second one as well. I definitely recommend Sam Ps for the right treatment.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

I saw the ad for replacement lenses and asked for more info …..
Within a few hours I had my reply and all the information I needed
I then went back and forth for a few days trying to get some time off work
Finally managed to do that and flew out to turkey last Monday
What an amazing experience I had
Absolutely painless and I now have perfect vision
I had the trifocals fitted and could see better the next day
It’s been a week now and my eyes are perfect I have thrown away all my glasses !!!
I had 2 lovely assistants helping me, driving me and generally looking after me
The lovely Buket who looked after me from day 1 and the great Baris who took me everywhere
The service I received from the clinic was fantastic and everything was explained thoroughly to me
If you are thinking of having this done just go and do it because it has absolutely changed my life I don’t need reading glasses or distance glasses anymore
I can only give 5 stars but I would give more if I could
I cannot recommend enough

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

SAM Patient Services - Dental Procedure

I’m extremely pleased with SAM Patient Services and the outstanding support I received via WhatsApp from Deniz and Baris. They were incredibly helpful, providing guidance and reassurance throughout my entire dental procedure. Their communication was prompt, clear, and caring, which made the whole experience smooth and stress-free. I highly recommend using their services for anyone considering treatment in Turkey.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

D checketts

The dentist was very good and understanding as I’m terrified of dentists , so we’re the staff. They made me feel comfortable. I had 8 implants and was very nervous. The teeth I have now are very good and I’m happy with the results. I would recommend Sam if you’re looking to get your teeth done.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

IOL in Turkey with SAM Patient Services

A great service which saw me looked after from airport to hotel. Hotel to procedure then hotel back to airport at the end.
Friendly knowledgeable staff who clearly have a close working practice with the Clinic. The clinic they use was also friendly and looked after me well through the processes.
Prices were good and every step was explained prior to and during my time with them.
I came to SAM on recommendation e dating from a friend and would hastily recommend them to others. Thank you

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Just returned home from a trip to Izmir…

Just returned home from a trip to Izmir turkey, I went to have eye lense replacement, I’m very happy I was made very welcome the minute I met up with transfer from airport to hotel, hotel was lovely, I was picked up following morning and looked after by everyone from start to finish, I’m very grateful and happy,thank you to everyone who cared and looked after me I’m very happy x👍

March 27, 2025
Unprompted review

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