Jesper Erik Raun is a massive asset to the company. He gave prompt, friendly, and useful advice on a technical issue.
Company replied
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Jesper Erik Raun is a massive asset to the company. He gave prompt, friendly, and useful advice on a technical issue.
Company replied
Jesper was a pleasure to deal with. Excellent customer service. Quick replies and kept me updated every step of the way. Thank you.
Company replied
Jesper and his team really value what it is all about - respect the customer. In times of automated support, this is heart-warming. And it is also reflected by an up-to-date and high quality product l... See more
Company replied
Very impressed with the way my problem was dealt with by Jesper. A faultless experience with the team at Sandberg. The problem was resolved within 24hrs. Amazing company. If only all businesses were... See more
Company replied
Sandberg står for kvalitet og brugervenlighed. Hvis det er vigtigt for dig at tilbehør har en høj kvalitet og er nemt at finde ud af at bruge, så skal du vælge Sandberg. Vores ideologi "IT is for everybody" er gennemført i alt hvad vi foretager os. Siden etableringen i 1985 har både den private forbruger, institutioner og virksomheder draget nytte af denne enkle filosofi. Distributører og forhandlere sætter pris på tilgængelighed, sortiment, enkle procedurer og den usædvanligt lave fejlrate. Hvert år kommer der over en halv mio Sandberg produkter ud til forbrugere i flere end 65 lande. Der er 5 års garanti på alle Sandberg produkter.
Bregnerødvej 133D, 3460, Birkerød, Denmark
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I have purchased a Sandberg 136-23. This is an excellent docking station. I daily use almost all of the ports on it. I hade a little issue, so I have asked the technical support. The support was very quick and competent. We solved the issue very soon.
Thank you very much.

Reply from Sandberg
The Sandberg Car Charger 3in1 130W USB-C PD
is ultra fast and reliable. I was able to charge my Sony Xperia 10 V in only minutes from 45% to 80% via the fast charging port. I got immediate response from customer service whether I can keep the charger in the cigarette lighter socket all time. Answer was "yes you can, but in hot summer day it is recommended to take it away".

Reply from Sandberg
Quick and accurate response about technical details of my product!

Reply from Sandberg
Already have their All-in-1 Laptop Powerbank 24000 and I am 100% satisfied.
Now looking into purchasing 100w solar charger.
Support gave me detailed info on available solar chargers and helped me to decide which one would suit me best. Also, very quick to reply.
10/10

Reply from Sandberg
This is the best customer service I have ever encountered in my life! Very grateful to this company and special thanks to Jesper🌟 The fastest and highest quality help!

Reply from Sandberg
Absolutely perfect! The service is beyond exceptional, I can't describe it any other way. Communication was straightforward and direct. Many companies could learn a lot from Sandberg. Everything here is just right! Both the product and the service are outstanding. Many thanks to Mr. Jesper!

Reply from Sandberg
I bought a 24000 solar powerbank. It is a great product but one of the charging ports stopped working after 1 year. Reason unknown.
After contacting Sandberg they were quick to respond and are sending a replacement.

Reply from Sandberg
I had issues with the Sandberg 630-13 mouse as it suddenly stopped working. Jesper Erik Raun promptly responded and provided me with advice on how to get the mouse working again. Since we couldn't resolve it, he sent me a brand new mouse, which I received within a few days thanks to expedited shipping. Exceptional user experience. Jasper Erik, thank you once again.

Reply from Sandberg
Great company; their customer support is top-notch! I was dealing with Jesper, and he went above and beyond to help me find a resolution for our customer. Can't recommend these guys enough!

Reply from Sandberg
Love my Survivor Powerbank 30 000 mAh.Delivery was fast and I got excellent help from Sandberg support desk with a claim I did.
Fantastic service! Kudos.

Reply from Sandberg
I ordered a Hand Crank Powerbank online on 5/3. I picked it up from a GLS pick up point on 7/3. When opened it worked fine but had an odd rattle. I sent an inquiry to Sandberg, on 9/3, and by 11/3 I had a reply - it shouldn’t be a problem but if I was worried about it they’d send a replacement. I agreed, and it arrived at my home address with GLS 0n 13/3, and all is good ! Pretty good response time and service from Sandberg.

Reply from Sandberg
I contacted Customer Support last Friday because my Sandberg-450 BT receiver had suddenly stopped working. After reviewing a couple of troubleshooting steps, Jesper (customer support agent) was kind enough to ship a replacement and even another more advanced model, which were received via FedEx right after the weekend. That's what I call great customer service! Will not hesitate to purchase Sandberg products in the future. Thanks again.

Reply from Sandberg
Their numpad is very easy to set up for most users. No extra software to install.
The customer support is very friendly and are willing to help.

Reply from Sandberg

Reply from Sandberg
I was looking for an option to use my internal Blu-ray drive as external. My choice fell for the USB 3.2 Cloner and Dock for M2 + NVMe + SATA.
I contacted Sandberg customer support and got good feedback from them. They had never tried mounting a DVD drive to this unit and it was never designed to work with a DVD drive.
After i recieved this unit I firstly tried to use this unit as intended by mounting an NVMe drive onto it which worked flawlessly to recognize and speeds were good.
When I tried with my internal Blu-ray drive it would not power on. This was a wild shot since i've seen people modding external drives PCBs to work with internal DVD drives.
+ Works as advertised
+ Extra slot for M.2 or NVMe drive if your internally full.
+ Good speeds with USB 3.2
+ Easy cloning with or without computer.
+ Compact unit
- Don't work with DVD drives.

Reply from Sandberg
I ordered an usb microphone streamer kit but its boomarm broke, contacted support and they were able to send me a new boomarm. super fast response times, overall a good experience.

Reply from Sandberg
I bought an external Keypad, that unfirtunately had a disfonctionnement. I asked the Helpdesk, and I get a really fast answer, saying that this problem was recurring. They immediately offer me to send me a replacement Keypad, without any question on further investigation.
Since such problems can occurs, I really appreciated how quickly they responded, as well as the kindness of their response.
Thank you very much!!!

Reply from Sandberg
I bought a power bank before winter 2023 (Survivor 72000). There were regular blackouts in Ukraine. It worked fine day by day at the cold, in the discharge, for a smartphone, router, laptop, and even for heating food. Because of it I had able to save my job.
A few months later I checked the charge for the next winter and it refused to charge. But the guys from the Birkeröd office replaced it for me without any obstacles. Thank you guys, you are the best <3
BTW Survivor is a very accurate name

Reply from Sandberg
Really good products! Also I want to highlight that they are so nice in terms of shipping problems.
I recommend a lot buying products on this shop!

Reply from Sandberg
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