Sandberg Reviews 

287
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Jesper Erik Raun is a massive asset to the company. He gave prompt, friendly, and useful advice on a technical issue.

Company replied

Rated 5 out of 5 stars

Jesper was a pleasure to deal with. Excellent customer service. Quick replies and kept me updated every step of the way. Thank you.

Company replied

Rated 5 out of 5 stars

Jesper and his team really value what it is all about - respect the customer. In times of automated support, this is heart-warming. And it is also reflected by an up-to-date and high quality product l... See more

Company replied

Rated 5 out of 5 stars

Very impressed with the way my problem was dealt with by Jesper. A faultless experience with the team at Sandberg. The problem was resolved within 24hrs. Amazing company. If only all businesses were... See more

Company replied

Company details

  1. Computer Hardware Manufacturer

Written by the company

Sandberg står for kvalitet og brugervenlighed. Hvis det er vigtigt for dig at tilbehør har en høj kvalitet og er nemt at finde ud af at bruge, så skal du vælge Sandberg. Vores ideologi "IT is for everybody" er gennemført i alt hvad vi foretager os. Siden etableringen i 1985 har både den private forbruger, institutioner og virksomheder draget nytte af denne enkle filosofi. Distributører og forhandlere sætter pris på tilgængelighed, sortiment, enkle procedurer og den usædvanligt lave fejlrate. Hvert år kommer der over en halv mio Sandberg produkter ud til forbrugere i flere end 65 lande. Der er 5 års garanti på alle Sandberg produkter.


Contact info

4.9

Excellent

TrustScore 5 out of 5

287 reviews

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4.9

All reviews

(287)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent docking station Sandberg 136-23

I have purchased a Sandberg 136-23. This is an excellent docking station. I daily use almost all of the ports on it. I hade a little issue, so I have asked the technical support. The support was very quick and competent. We solved the issue very soon.
Thank you very much.

September 23, 2024
Unprompted review
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Reply from Sandberg

Hi Laszlo,
Thank you for your review regarding Sandberg 136-23 and good to hear that you had all support needed and product is working in your daily use and setup.
Thank you and have a good day😊

Rated 5 out of 5 stars

The Sandberg Car Charger 3in1 130W…

The Sandberg Car Charger 3in1 130W USB-C PD
is ultra fast and reliable. I was able to charge my Sony Xperia 10 V in only minutes from 45% to 80% via the fast charging port. I got immediate response from customer service whether I can keep the charger in the cigarette lighter socket all time. Answer was "yes you can, but in hot summer day it is recommended to take it away".

October 1, 2024
Unprompted review
Sandberg logo

Reply from Sandberg

Hi Janne,

Thank you for your positive feedback! We're glad to hear the Sandberg Car Charger 3in1 130W USB-C PD is performing so well for you, especially with its fast charging capabilities. We appreciate your inquiry regarding continuous use, and it's always a good idea to follow the recommended precautions, especially in warmer conditions. Should you have any further questions or need assistance, don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Quick and accurate response about…

Quick and accurate response about technical details of my product!

September 20, 2024
Unprompted review
Sandberg logo

Reply from Sandberg

Hi Johan,
Thank you for your feedback! We're glad to hear you had a quick and accurate response regarding your product. We're always here to assist with any technical details.
Wishing you a good day😊

Rated 5 out of 5 stars

Already have their All-in-1 Laptop…

Already have their All-in-1 Laptop Powerbank 24000 and I am 100% satisfied.
Now looking into purchasing 100w solar charger.

Support gave me detailed info on available solar chargers and helped me to decide which one would suit me best. Also, very quick to reply.

10/10

July 22, 2024
Unprompted review
Sandberg logo

Reply from Sandberg

Hi Jovica,
Thank you for your kind review and we are happy to hear that you a satisfied with your Sandberg All-in-1 Laptop Powerbank 24000😊 Good to hear that you have had a good experience with us and our support.
Thank you and have a good day!

Rated 5 out of 5 stars

This is the best service

This is the best customer service I have ever encountered in my life! Very grateful to this company and special thanks to Jesper🌟 The fastest and highest quality help!

July 18, 2024
Unprompted review
Sandberg logo

Reply from Sandberg

Hi Vladimir,
Thank you for your review and good to hear that we handled your support case good and effectively.
Happy to help😊
Have a nice day!

Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect! The service is beyond exceptional, I can't describe it any other way. Communication was straightforward and direct. Many companies could learn a lot from Sandberg. Everything here is just right! Both the product and the service are outstanding. Many thanks to Mr. Jesper!

July 9, 2024
Unprompted review
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Reply from Sandberg

Hi Nikola,
Thank you for your kind review and good to hear that you are truly happy with our solution and Sandberg powerbank.
Highly appreciated.
Wishing you a good day 😊

Rated 5 out of 5 stars

Great service

I bought a 24000 solar powerbank. It is a great product but one of the charging ports stopped working after 1 year. Reason unknown.
After contacting Sandberg they were quick to respond and are sending a replacement.

May 21, 2024
Unprompted review
Sandberg logo

Reply from Sandberg

Hi LC,
Thank you for your kind review!
Highly appreciated.
We hope you will enjoy your Sandberg product.
Wishing you a good day😊

Rated 5 out of 5 stars

Great user experience

I had issues with the Sandberg 630-13 mouse as it suddenly stopped working. Jesper Erik Raun promptly responded and provided me with advice on how to get the mouse working again. Since we couldn't resolve it, he sent me a brand new mouse, which I received within a few days thanks to expedited shipping. Exceptional user experience. Jasper Erik, thank you once again.

May 7, 2024
Unprompted review
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Reply from Sandberg

Hi Branko,
Thank you for your kind review!
Highly appreciated.
We hope you will enjoy your Sandberg product.
Wishing you a good day😊

Rated 5 out of 5 stars

Brilliant Service!

Great company; their customer support is top-notch! I was dealing with Jesper, and he went above and beyond to help me find a resolution for our customer. Can't recommend these guys enough!

May 7, 2024
Unprompted review
Sandberg logo

Reply from Sandberg

Hi Data,
Thank you for your kind review!
Much appreciated.
Happy to hear that you received good help and support.
Wishing you a good day😊

Rated 5 out of 5 stars

Love my Survivor Powerbank 30 000…

Love my Survivor Powerbank 30 000 mAh.Delivery was fast and I got excellent help from Sandberg support desk with a claim I did.

Fantastic service! Kudos.

April 8, 2024
Unprompted review
Sandberg logo

Reply from Sandberg

Hi Niklas,
Thank you for kind your review!
Highly appreciated.
Happy to hear that you received all help you needed.
Wishing you a good day😊

Rated 5 out of 5 stars

I ordered a Sandberg Hand Crank Powerbank online…

I ordered a Hand Crank Powerbank online on 5/3. I picked it up from a GLS pick up point on 7/3. When opened it worked fine but had an odd rattle. I sent an inquiry to Sandberg, on 9/3, and by 11/3 I had a reply - it shouldn’t be a problem but if I was worried about it they’d send a replacement. I agreed, and it arrived at my home address with GLS 0n 13/3, and all is good ! Pretty good response time and service from Sandberg.

March 13, 2024
Unprompted review
Sandberg logo

Reply from Sandberg

Hi Nic,
Thank you for your review!
We hope that you will enjoy your Sandberg product.
Wishing you a good day😊

Rated 5 out of 5 stars

Exceptional Customer Service

I contacted Customer Support last Friday because my Sandberg-450 BT receiver had suddenly stopped working. After reviewing a couple of troubleshooting steps, Jesper (customer support agent) was kind enough to ship a replacement and even another more advanced model, which were received via FedEx right after the weekend. That's what I call great customer service! Will not hesitate to purchase Sandberg products in the future. Thanks again.

March 8, 2024
Unprompted review
Sandberg logo

Reply from Sandberg

Hi Gonzalo,
Thank you for your kind review and good to hear that all is good, and new product is up and running☺️
Wishing you a good day☀️

Rated 5 out of 5 stars

Good support and ease of use

Their numpad is very easy to set up for most users. No extra software to install.

The customer support is very friendly and are willing to help.

February 16, 2024
Unprompted review
Sandberg logo

Reply from Sandberg

Hi Dirk-Jan,
Thank you for your kind review!
Much appreciated and good to hear that you are happy with our products.
We hope you will continue to enjoy your Sandberg product.
Wishing you a good day😊

Rated 5 out of 5 stars

USB 3.2 Cloner and Dock for M2 + NVMe + SATA

I was looking for an option to use my internal Blu-ray drive as external. My choice fell for the USB 3.2 Cloner and Dock for M2 + NVMe + SATA.

I contacted Sandberg customer support and got good feedback from them. They had never tried mounting a DVD drive to this unit and it was never designed to work with a DVD drive.

After i recieved this unit I firstly tried to use this unit as intended by mounting an NVMe drive onto it which worked flawlessly to recognize and speeds were good.

When I tried with my internal Blu-ray drive it would not power on. This was a wild shot since i've seen people modding external drives PCBs to work with internal DVD drives.

+ Works as advertised
+ Extra slot for M.2 or NVMe drive if your internally full.
+ Good speeds with USB 3.2
+ Easy cloning with or without computer.
+ Compact unit

- Don't work with DVD drives.

January 6, 2024
Unprompted review
Sandberg logo

Reply from Sandberg

Hi Daniel,
Thank you for you review and information about your Sandberg product. Glad to hear that you had a good feedback and talk with us and thank you for testing this feature for product. Glad to hear product is working as supposed to and it could have been even better if extra feature of running DVD drives where available.
Thank you and have a good day😊

Rated 4 out of 5 stars

I ordered an usb microphone streamer…

I ordered an usb microphone streamer kit but its boomarm broke, contacted support and they were able to send me a new boomarm. super fast response times, overall a good experience.

December 17, 2023
Unprompted review
Sandberg logo

Reply from Sandberg

Hi Julian,
Thank you for your reply and information.
We are happy to help and hope you will continue to enjoy your Sandberg product.
Have a nice day😊

Rated 5 out of 5 stars

I bought an external Keypad

I bought an external Keypad, that unfirtunately had a disfonctionnement. I asked the Helpdesk, and I get a really fast answer, saying that this problem was recurring. They immediately offer me to send me a replacement Keypad, without any question on further investigation.
Since such problems can occurs, I really appreciated how quickly they responded, as well as the kindness of their response.
Thank you very much!!!

December 18, 2023
Unprompted review
Sandberg logo

Reply from Sandberg

Hi Client,
Thank you for you kind review.
Glad to hear that you are happy with our service, information and products.
Wishing you a good and joyful day😊

Rated 5 out of 5 stars

Top quality and great customer service

I bought a power bank before winter 2023 (Survivor 72000). There were regular blackouts in Ukraine. It worked fine day by day at the cold, in the discharge, for a smartphone, router, laptop, and even for heating food. Because of it I had able to save my job.
A few months later I checked the charge for the next winter and it refused to charge. But the guys from the Birkeröd office replaced it for me without any obstacles. Thank you guys, you are the best <3
BTW Survivor is a very accurate name

December 17, 2023
Unprompted review
Sandberg logo

Reply from Sandberg

Hi Алексей,
Thank you for your kind review and this good experience.
Happy to hear that all is working again😊
Wishing you a good day☀

Rated 5 out of 5 stars

Really good products

Really good products! Also I want to highlight that they are so nice in terms of shipping problems.

I recommend a lot buying products on this shop!

December 12, 2023
Unprompted review
Sandberg logo

Reply from Sandberg

Hi Oscar,
Thank you for your review and experience with Sandberg.
Good to hear that you are satisfied with products and service.
Wishing you a good day😊

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