Sandisk Reviews 

276
•
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, most reviewers were let down by their experience overall. People frequently experienced frustrating product failures, noting that storage drives stopped working, overheated, or became completely unreadable after a short time of use. Consumers also complained about unhelpful customer service, difficult return policies, and lengthy delays when trying to resolve problems or secure refunds. Though some customers experienced major problems, a small group of people were satisfied with the helpful support and prompt handling of replacements. These individuals warmly praised the reliable long-term performance of their recent purchases and the professional assistance received when resolving unexpected technical and compatibility issues.

What people talk about most

Product

Customers had ambiguous experiences with product, noting that while some older items delivered good value and... See more

Customer service

Customers consistently note negative experiences with customer service, expressing deep frustration over... See more

Quality

Consumers find quality to be ambiguous, experiencing a mix of severe hardware failures and reliable... See more

Order

Reviewers express deep disappointment regarding order fulfillment, highlighting severe delivery delays and... See more

Refund

Clients share negative opinions on refund, highlighting extended delays and difficulties in recovering their... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Received email 13th Oct to say product in stock so ordered straight away 5 days later no delivery and tracking shows processing ? Contacted customer services leaving knowing less than before just askn... See more

Rated 1 out of 5 stars

Sent back a faulty 1TB microSD as per the RMA process.. i have been waiting 3 weeks, and their website still does not acknowledge receipt, even though i have post office tracking record.. very disappo... See more

Rated 1 out of 5 stars

Bought flash drive from them in February 2026, stopped working early June so contacted them by email as I couldn’t figure out from account any procedure that worked. Replied with email with a link to... See more

Rated 1 out of 5 stars

Do not buy. Was bought as a gift and failed within 3 months. Could not format it at all. Tried everything on Sandisk web site and nothing worked. Sent faulty item to Sandisk Uk with a letter and... See more


Company details

  1. Drives and Storage Service

Written by the company

Sandisk is a leading developer, manufacturer and provider of data storage devices and solutions based on NAND flash technology. With a differentiated innovation engine driving advancements in storage and semiconductor technologies, our broad and ever-expanding portfolio delivers powerful flash storage solutions for AI workloads in datacenters, edge devices, and consumers. Our technologies enable everyone from students, gamers and home offices, to the largest enterprises and public clouds to produce, analyze, and store data. Our solutions include a broad range of solid state drives, embedded products, removable cards, and universal serial bus drives. Learn more about Sandisk at www.Sandisk.com.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

276 reviews

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No recent history of asking for reviews

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1.5

All reviews

(276)

65 reviews in the last 12 months

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Rated 2 out of 5 stars

Some products are okay

Some products are okay. However, we bought a subscription to their cloud service: "UPthere", then the service ended last year. We chose the option to have all of our photos and videos put in their "Parachute" to access later. However, now we can't access it. Their customer service reps didn't understand the problem, just repeating that UPthere was ended, then told us "sorry. cant helps"

September 19, 2020
Unprompted review
Rated 1 out of 5 stars

I have purchased 5 different sandisk…

I have purchased 5 different sandisk micro sd cards and 4 of them have failed. I have followed all the precautions when using such as safe ejection procedures, but to no avail. I will not purchase this brand again. Ripoff products.

June 28, 2020
Unprompted review
Rated 3 out of 5 stars

Different cards for different needs, needs clearer labelling

Bought 2 SDHC micro memory cards and the 10 year warranty appealed. The 1st one stopped recording on my CCTV after 2 days and they say using in that way invalidated the warranty. Yet the 2nd works fine!!
To be fair it was the seller that said it was suitable for dash cams and cctv but I think SanDisk should make that clearer. They did agree to replace

I have seen some reviews saying their data was lost. Data doesn't exist unless it's in 3 different places, so use, where possible, as a backup, not as primary storage.
Do full formats not quick too.

June 11, 2020
Unprompted review
Rated 4 out of 5 stars

Sandisk Customer Service via Phone on Warranty

I, Demetrie, had contacted them yesterday on a broken micro sd and the guy on the other end of the phone call was very helpful. He was willing to replace my card even though the damage was not covered by the warranty. Also, my wait time was under 5 minutes and my email came within 24 hours. I have had a previous micro sd I used in my PSP for two years now and no corruption to my files at all. With genuine PSP memory cards at the same capacity, the data would usually corrupt after a certain limit. I will definitely be buying from them whenever I need to store data on a new device of mine.

June 2, 2020
Unprompted review
Rated 5 out of 5 stars

Mp3 players last forever

Mp3 players last forever. I bought my first sandisk mp3 player in 2008 and it is still going strong even though it has been through several years of travel, stuffed in a backpack, 4 years in a mining job, and once getting caught in a monsoon and having visible water in the screen. It dried out completely after awhile and went right on working as usual.
Last year I bought another with more storage. This one had an issue with holding a charge so I wrote to the company. I sent in my defective device and they replaced it with a new one that is working perfectly. Customer service was excellent, they always reply within a day or two.

May 3, 2020
Unprompted review
Rated 1 out of 5 stars

I bought this card I'm good faith and…

I bought this card I'm good faith and was so dissatisfied with the packaging and failure of this product.i needed extra memory and it didn't do anything! I'm about to loose $38.000.because this card doesn't work .due to the Corona virus I have neither transportation to town or the $ to keep buying duds. I will most certainly file a law suit against SanDisk for the thirty eight thousand they have caused me to loose and three times that amount for all the ainxiety stress a health risk taken to procure yet another dude, I so trusted this company to deliver what was promised . instead I have lost any means of income .the packaging was ridiculous.trying to open this was beyond stressful.unless you carry a knife good luck trying to open this thing. A true business man or respectable company would not promise to provide a solid product but instead decive and steal people s $. . this is no way to run a successful company.my word means everything and I stand by my word.but SanDisk has no intention s to be honest & trustworthy.. this is why America is failing because being g dishonest is rampant & people don't stand by their word,,, ( used car salesman is a better word for this company. I have no other option than to pursue legal action due to negligence..

May 1, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing

I have used scandisk for 10 years now I and have had nothing fail.From my tablet from 10 years ago with a scandisk sd card and my new scandisk extreme sd card from a month ago its quality has never failed me.The sd card from 10 years ago still works to this day.We use it for linux.Always buy scandisk.

April 27, 2020
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE !

I purchased a Sandisk Cruzer Blade 16GB usb as a back-up for all my documents and photographs but when I tried to access them they were ''unreadable''. I contacted Sandisk and there is a fault with this product and the only thing they could do was to format the Cruzer Blade using a download from their website to ''fix'' the fault. All my documents and photos were lost and Sandisk stated there was nothing further they could do to retrieve them but suggested I might look at paying for a another company to try and retrieve the data ! I WILL NEVER PURCHASE ANYTHING FROM SANDISK AGAIN.

March 15, 2020
Unprompted review
Rated 1 out of 5 stars

Just had a 64mb sandisk ultra micro sd card fail

Just had a 64mb sandisk ultra micro sd fail after only using a few times, purchased from amazon just over a year ago.
This morning i have tried to find an easy returns process for a card that claims to have a ten year GTE and have got know where when going online to find out how to return it.
I am no longer willing to spend more wasted time on an item that should have a very easy returns set up.
Very poor sandisk i have approx thirty different cards from you over the years, what a shame this will make me look elsewhere in the future.

February 14, 2020
Unprompted review
Rated 1 out of 5 stars

2 usbs

2 usbs , plus backup have broken in the last month costing me months of hard work down the drain. do not buy sandisk

February 8, 2020
Unprompted review
Rated 1 out of 5 stars

NEVER using a sandisk sd card again

NEVER using a sandisk sd card again! , spent an afternoon filming nothing wrong throughout the the entire day , looked back at footage etc , return home and everything just gone with one corrupted file, has rendered all my work totally pointless!....thanks

January 21, 2020
Unprompted review
Rated 4 out of 5 stars

I purchased a IBI Smart Photo Manger…

I purchased a IBI Smart Photo Manger from my local Microcenter.
All was good until I tried installing the ibi Windows App on my PC.
"Failed to install due to incompatible Operating system".
Box the IBI came in says it is compatible with Windows 7+.
What the box or any other document I could find didn't say was it requires a 64 Bit OS. Mine is the old 32 Bit.
I am using a link Tech Support confirmed with me as a workable substitute.
All else works well so far.

November 12, 2019
Unprompted review
Rated 1 out of 5 stars

Bought a SD card via Amazon a few…

Bought a SD card via Amazon a few months ago. The Card was in my tablet all it's life but now its broken for some reason. All data lost and no answer from SanDisk customer support yet... Hope they'll improve their customer relations by sticking to their promises aka "lifetime warranty"

October 14, 2019
Unprompted review
Rated 1 out of 5 stars

Cheap inferior products

Cheap inferior products. I've been using anywhere from 40-70 microSD cards each year and over the last 4 years almost every Sandisk MicroSD card has failed, become corrupted, slow, and problematic.

These are junk. Thus far I have been fine with Samsung, Patriot, and Kingston cards. But all of the Sandisk cards are awful and SanDisk won't do anything about it.

August 28, 2019
Unprompted review
Rated 1 out of 5 stars

SanDisk RescuePRO Deluxe Recovery Software‎ - Do not purchase

I purchased the SanDisk RescuePRO Deluxe Recovery Software‎ to recover video files from an SD Card which it claims it can do with ease. The files were recovered unopenable with a large lose of data from them so they are unusable. It cost £47 to buy a license and was no use at all, with no options of refund...

August 26, 2019
Unprompted review
Rated 1 out of 5 stars

SANDISK DOES NOT HONOR LIFETIME WARRANTY

Within 1 year of purchasing my Extreme Pro USB 3.0 (128GB) it failed. Got in contact with their customer service and after sending back the faulty USB, I was provided with a new one. 1 year after that, it failed again. This time all the customer service staff were either ignoring me or abruptly lying stating that emails were sent to me with instructions on how to get another USB replacement. After 5 different staff said exactly the same thing, I thought lets try another email as they said I have to follow the instructions within the email they provide in order to process a warranty claim otherwise warranty is not valid. To my NOT SO surprise, I still wasn't receiving emails from Sandisk because it is blatantly obvious why, they are not honoring their LIFETIME warranty for a RUBBISH product they have provided.

Do not make the same mistake as me and avoid getting SANDISK products at all costs. I wouldn't use their products if they provided them for free since the last 2 failed within 2 years and I lost all my data and now their not honoring their WARRANTY. Instead lying out for their teeth and wasting my time.

August 2, 2019
Unprompted review

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