What a pleasure it was dealing with this company. Fast and efficient throughout. Have been looking for the pendant I purchased for 2 years as it’s a discontinued item. A bit nervous buying a luxury it... See more
Company replied
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Review summary
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Purchased a Louis Vuitton Bag over the telephone after seeing it in the store window a couple of days before. Kamile who looked after me was amazing. She thoroughly inspected it to assure me that it w... See more
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Being phoned to explain that they didn't have birthday wrapping paper but would gold be okay. Bought from them online twice now and service has been excellent. When in London always look in at the... See more
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Prompt and friendly service. Felt I could buy with confidence and the call that came shortly after the order was placed gave me further reassurance. The ring that we ordered for our daughter's 18th... See more
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Company details
About S&R Jewellers
Written by the company
SHOP JEWELLERY
SHOP WATCHES
S&R Jewellers is brought to you by Suttons and Robertsons. We are one of London's leading traders in pre-owned and unworn jewellery and watches. Our desirable selection of pre-owned fine jewellery and luxury watches are coveted by enthusiasts, collectors and discerning individuals in search of value, a piece of history, a specific piece, or simply a unique item of jewellery. Whether nearly new, or truly antique and vintage, all S&R pre-owned jewellery pieces and watches are professionally authenticated, cleaned and refurbished by our expert team before being made available in our stores and online.Contact info
127 Victoria Street, London, SW1E 6RD, London, United Kingdom
- 020 3915 2287
- info@sandrjewellers.com
- sandrjewellers.com
4.9
Excellent
388 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Good and respectful very professional…
Good and respectful very professional traveled from the Black Country to London to purchase very happy
March 9, 2025
Reply from S&R Jewellers
Thank you very much for your review.
We are pleased to hear that you are happy with your purchase.
In one word / excellent
Excellent - polite, informative, helpful and convenient - can’t fault in any way and can highly recommend.
March 10, 2025
Unprompted review
Reply from S&R Jewellers
Thank you very much for your positive review.
We are pleased to hear that you are happy with the service that we provide.
We look forward to hearing from you in the near future.
Reply from S&R Jewellers
Thank you for your review.
We are pleased that we could provide you with excellent customer service.
Perfect experience
February 21, 2025
Reply from S&R Jewellers
Thank you for taking the time to leave a review.
We are glad to hear that you had a perfect experience while in contact with us.
S&R Jewellers are excellent on all levels!!
From start to finish I have always only had excellent experiences. The quality and authenticity of their products are 5* Then the customer service is also 5* And, delivery is 5* quick and secured. I have been shopping with this company for over 6 years and they are just top of their class. I wouldn't hesitate to recommend them to my family and friends.
February 17, 2025
Reply from S&R Jewellers
Thank you for your review and business.
We are happy to hear that we can consistently provide you with great products and customer service.
Excellent customer service and delivery…
Excellent customer service and delivered what is promised. Would recommend to all.
February 17, 2025
Reply from S&R Jewellers
Thank you for your review.
We are pleased to hear that you are happy with the customer service that we provide, and that our product was as advertised.
Painless quick and efficient extraction…
Painless quick and efficient extraction of money for a quality watch
February 16, 2025
Reply from S&R Jewellers
Thank you for your review.
We are pleased to hear that you are happy with the service that we provide.
Recommend!!!
Great company. Bought watches from them several times and always equally satisfied with the service, price and smoothness.
Would definitely recommend it.
February 19, 2025
Unprompted review
Reply from S&R Jewellers
Thank you for your positive review.
We are pleased to hear that you are happy with the service that we provide.
Quality item at fantastic price
Having seen an item on the website, I asked that it be put aside until I was able to come into the showroom to view it which they were happy to do. Friendly service and beautiful item at terrific price.
February 6, 2025
Reply from S&R Jewellers
Thank you for taking the time to leave a review.
We are pleased to hear that our Staff could assist you in holding an item off of public sale.
We look forward to hearing from you in the near future.
Jeanette was exceptional in her…
Jeanette was exceptional in her consultation and made me feeling comfortable to purchase despite originally feeling like I would perhaps source my item elsewhere
February 8, 2025
Unprompted review
Reply from S&R Jewellers
Thank you for your positive review.
We are pleased to hear that Jeanette could provide you with excellent service.
Please do get in touch if we can assist further.
Excellent service from ordering to delivery
February 5, 2025
Reply from S&R Jewellers
Thank you for your positive review.
If we can assist you any further, please do get in touch.
Great experience with very friendly and…
Great experience with very friendly and experienced staff.
Thank you!
January 30, 2025
Reply from S&R Jewellers
Thank you very much for your review.
We are pleased to hear that you had a great experience with us and our Staff.
Extremely happy with my purchase.even…
Extremely happy with my purchase.even though I ordered it late .they still managed to send out for next day delivery.
Would not hesitate to use again!
January 31, 2025
Reply from S&R Jewellers
Thank you very much for your honest review.
Please do get in touch if we can assist in any possible way.
Amazing service
Amazing service, had a call to confirm order and the watch arrived in 2 days.
January 29, 2025
Reply from S&R Jewellers
Thank you for taking the time to leave a positive review.
We are pleased to hear that our delivery time met your expectations.
We look forward to hearing from you in the future.
Excellent product in as new condition
Excellent product in as new condition, quick delivery and great quality of packaging
January 25, 2025
Reply from S&R Jewellers
Thank you for your review.
If we can assist in the future, please do not hesitate to get in touch.
Very easy to do business with.
I bought a lovely item of jewellery online, which was delivered next day and was exactly as described. It was a very easy experience.
January 23, 2025
Reply from S&R Jewellers
Thank you very much for your positive review.
We are pleased to hear that you are happy with your new purchase.
Reply from S&R Jewellers
Thank you for your amazing review.
We are pleased to hear that you are happy with your new purchase.
Great experience.
The staff at the Victoria branch were friendly, knowledgable and helpful.
January 19, 2025
Reply from S&R Jewellers
Thank you very much for your positive review.
We look forward to welcoming you into one of our stores in the near future.
Excellent service
Excellent service, lovely item of jewellery I bought, quick delivery and perfect communication.
January 17, 2025
Reply from S&R Jewellers
Thank you for your wonderful review.
We are pleased to hear that you are happy with your new item of jewellery.
I had a problem in processing my…
I had a problem in processing my payment and Jeanette was extremely lovely, helpful and patient till the payment got through. I have been a customer for a while and I definitely recommend S&R.
January 15, 2025
Unprompted review
Reply from S&R Jewellers
Thank you for your positive feedback. We are glad you had a good experience, and we will pass this feedback to Jeanette and the team.
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