San Martin Watch Store Reviews 

116
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional build quality, beautiful design details, and impressive timekeeping accuracy of these wonderful timepieces. Shoppers regularly note the fast delivery and secure packaging, stating that orders arrive promptly and in pristine condition. Some reviewers were not happy with unexpected delivery delays, tracking problems, and exceptionally long waiting times for their packages. A few other people also felt that customer service and warranty support failed to provide adequate assistance when issues occurred. Additionally, a small group of consumers mentioned minor product imperfections regarding specific components like clasps or presentation boxes.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often expressing great satisfaction with the finish,... See more

Quality

Customers consistently note positive experiences with quality, praising the amazing finish, look, and overall... See more

Delivery service

People report ambiguous experiences with delivery_service, as opinions and waiting times vary significantly... See more

Order

Reviewers express mixed feelings and frustration regarding their order experiences. Many customers report... See more

Price

Customers had ambiguous experiences with price and costs. Some reviewers praised the great prices, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Genuinely surprised at the quality of the watch I ordered. I expected a mediocre shiny bauble of a watch, but the SN0008 Tudor clone is so well made, I actually prefer to wear it instead of a mid-tie... See more

Company replied

Rated 4 out of 5 stars

This San Martin titanium watch arrived in excellent condition and keeps very accurate time. This watch will be in daily use for a Airline Pilot. Quality seems great so far but I will report back if... See more

Rated 5 out of 5 stars

San Martin watches... are among my favorites. I own Certina, Squale, Marathon, LIV, Steinhart, Bulova, Seiko and more.. I have over 60 in my collection. My San Martin automatics are as accurate, if no... See more

Rated 5 out of 5 stars

INCREDIBLE!!! I have 21 watches, two of which are very high end, and the San Martin SN0121T may be my favorite daily wear! It is excellent in every way! The build quality is great, the power reserve l... See more


Company details

  1. Watch Manufacturer

Written by the company

Discover More San Martin Men Watches, Find One Of Your Best Favourite Style,Security Payment, 2 Years Warranty, Lifetime Guarantee, Products and Services Are Great.


Contact info

3.9

Great

TrustScore 4 out of 5

116 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(116)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Enjoyable shopping experience

Quality product, great finish to the watch, easy check out proceas, really fast and smooth international delivery... It's an enjoyable experience buying from San Martin. Good job, keep it up.

October 16, 2024
Rated 5 out of 5 stars

You simply cannot beat the value…

You simply cannot beat the value (quality for the price) of these watches. I have other watches in my collection worth thousands of dollars - yet this watch gets just as much wrist time if not more. The NH35 movement is awesome. The finishing is awesome. The bracelet is awesome. Yes, they are all homage watches. But they are what they are and do not apologize for it. If you love the beauty of a Ferrari, would you be ashamed to buy a new corvette C8? Of course not.

July 22, 2024
Rated 5 out of 5 stars

Everything perfekt!

Everything perfekt!
Shipping, money transfer, email information- all excellent AND most important: the watch is sensationell, great, super looking ! Always again, thank you !!!

June 26, 2024
Rated 5 out of 5 stars

Sparkling gemstone set in the watch dial

purchased watch Aventurine Gemstone NH34 GMT
Excellently finished, sparkling gemstone set in the dial - spectacular watch - quick delivery. Very kind San Martin gave me a discount on the price as my first purchase - inside the package they also deliver two very useful small tools.

July 2, 2024
Rated 5 out of 5 stars

Superb fast service

Superb fast service. A quality watch at an affordable price, which can surpass many Swiss watch manufacturers. I highly recommend San Martin watches. And I'd like to say thank you to them, I'm a very happy customer .

June 22, 2024
Rated 5 out of 5 stars

No issues.

Always a pleasant experience purchasing from San Martin. Watches are shipped promptly and delivery can be tracked.

June 13, 2024
Rated 5 out of 5 stars

Titan!

Wonderful Titan arrived quickly, safe, and keeping accurate and precise time, thank you!

May 6, 2024
Rated 5 out of 5 stars

The quality of the watch is awsome

The quality of the watch is awsome. Only the NH34 movement is a awfull machine and the 24 hour indikation is incorrect to some hours. I wish San Martin can got an better GMT movement for there watches evntly a 28.800 hi beat movement.

May 9, 2024
Rated 5 out of 5 stars

Awesome customer service

Awesome customer service. PERFECT WATCH/QUALITY CONTROL. The thing I like most about this company is they make changes based on customer experience. If you get older model with lots of upgrades you end up with a perfect watch.

April 11, 2024
Rated 1 out of 5 stars

DO NOT BUY FROM THIS WEBSITE AT ANY COST

DO NOT BUY FROM THIS WEBSITE AT ANY COST. This is a warning. Scammy seller. The website failed to send me the order, but insisted that I must wait until they sort it out. It's been more than 2 months. And I'm out of my pocket and no item received.

Edit: This is a not a pre-sale model like the seller claimed. I contacted them multiple times already and they just refused to refund me even though the item couldn't be delivered. PayPal also doesn't do a good job of getting my money back. STAY AWAY FROM THIS SCAM SITE AT ALL COST.

April 12, 2024
Unprompted review
San Martin Watch Store logo

Reply from San Martin Watch Store

Dear Jone,

Sorry for the inconvenience.

Because the style you purchased is a pre-sale model, the waiting time will be a bit long. Sorry again for the inconvenience.
If you need to cancel your order, you can let us know. We can arrange cancellation for you if there is no delivery.

Hope you can understand.

You can get in touch with us directly on sales@sanmartin.watch.

Kind regards,

san martin watch team

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