Great first experience. I bought some shoes for my wife (typically not in the black friday sale). I was having issues inputting the new customer code (had an error). Tsholo from their support tea... See more
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We are SANS MATIN, a London based luxury shoe brand that combines both comfort and style so that our customers don't have to compromise on either.
Contact info
United States
- sansmatin.com
Hasn’t replied to negative reviews
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Excellent
Excellent, speedy service and the trainers are lovely. Stylish and comfortable
Excellent service
I ordered a pair of shoes. They kept me informed of when they would arrive and who with. They came within a few days and they are comfy and they look great.will definitely buy again.
Perfect
Love them, lovely packaging and gorgeous trainers. Will be a return purchaser.
I ordered the wrong size but the customer service was excellent and quickly resolved my problem.
So comfy / so chic, simple and elegant / ethical / sustainable / Award winning.....
So comfy, I could sleep in them.... elegant.... sustainable considerately produced.... recyclable ... so versatile.... award wining.... We are ADDICTED.....
Ordered online easily and arranged 48hr…
Ordered online easily and arranged 48hr delivery which was pretty much on time.
Nicely packaged and fit was as expected using their online guide. Definitely go a bit smaller than usual trainer size but the assistance on website is bang on.
Impressed so far. Bit squeaky but thats fine as new.
Best Sneaker Brand out there
Great quality, look and feel of their shoes. Sans Matin is simply my go-to.
Very stylish and comfortable
Very stylish and comfortable. I took one sized down for a perfect fit!
Brilliant customer service
When the shoes I wanted were sold out in the size I needed, the super helpful customer services team found me a pair in the right size that could be delivered in the time frame for my son’s birthday! He is delighted with the choice!
Lovely new trainers
Just bought these trainer, lovely style and comfortable so far although am just wearing them in. They do squeak but i think that will wear off once they are worn in. They come up a little big but not enough to return although I think I will size down for my next pair. Wanted an alternative to veja which everyone has and like my trainers a bit chunkier. These fit the bill. Very happy so far.
This is my second pair
This is my second pair. I bought them for a holiday to Paris as I knew I’d be walking miles and wanted comfort, needed a trainer but wanted something that dressed up well too and they did this. I would have had no hesitation in marking it as 5* but the glue has failed on the edge on one where I bend my foot.
Size - generous in both width and length which suits me perfectly.
Soles are exceptionally good for extreme shopping and site seeing, my preferred shoes every day! Wonderful
Excellent Customer Service
Unfortunately I had an issue with trainers I purchased however the service I received from Customer Service was excellent - prompt efficient and courteous.
Trainers were replaced with minimum delay.
Living in my Sans Matins
Living in my Sans Matins , so comfortable and stylish, they go with all my outfits
Beautiful Trainers but not good fit for me!
Beautiful Trainers!
Unfortunately I have had to return as the back is to high for my heel, so upset as I really love these shoes, otherwise comfortable.
Good service, hoping to receive refund promptly!
Awesome Shoes!
I got the shoes immediately and they are super comfortable and look great!!! I recommend them to all my friends :)
Styles for every occasion
Over the past three years I have purchased five different designs of San Matin trainers. All have been extremely comfortable and stylish. I have always found the organisation to be very helpful and quick to respond. I unreservedly recommend them to everyone.
Worth every penny!
Beautifully made and presented with a cloth shoe bag included. Extremely comfortable - well worth the money will purchase again.
Great style and comfort
These trainers are better than expectations - the quality is superb, comfort is high and style is great. They are imo very good value - look expensive!
Satisfied
I was awaiting a refund which was delayed. I have now received an explanation and full refund. Sans Matin have apologised, to my complete satisfaction. Thank you
Love these I've got my second pair now…
Love these I've got my second pair now ,so comfy ,I have arthritis in my feet so suffer quite badly but not with these
Very comfortable and easy to pair with…
Very comfortable and easy to pair with anything!
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