Santas, Saints and Co. Reviews 

88
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like beards and costumes are well-made and exceed expectations. Many people appreciate the excellent delivery service, highlighting its speed, timeliness, and the careful packaging of their orders. Reviewers also frequently commend the overall buying experience, describing it as easy and professional, with helpful staff providing good value for money. However, some people mentioned minor issues such as the hat being too large or feeling that certain items, like a beard, should be included with a suit.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many noting items are well-made and of great... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent and good... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Better quality beard and hair. Feel is softer but can be a bit obvious, still a whole lot better than the white plastic feel beards that are sold. Looks as if it can be brushed as well. Better around... See more

Rated 5 out of 5 stars

Always great to buy from these guys. Professional advice from staff have bought a few times always helpful, your getting value for money & quality is quite good I would highly recommend every time.


Company details

  1. Costume Store
  2. Christmas Store
  3. Theatrical Costume Supplier

Written by the company

Our mission is to supply the market’s best Santa suits for private customers and companies, for using at home, at parties, or for promotional purposes. We pay particular attention to the end effect – and make sure our costumes are convincing. That’s why we make them using high quality materials and guarantee complete sets; the full version of the Santa suit set comprises as many as 13 parts. We pay special attention to the choice of Santa beard and wig sets we offer, as part of the costume that particularly draws attention. And the whole time we draw on our many years of experience in organising events with Santa. The suits offered in our shop cannot be bought anywhere else, as the vast majority of our goods are items we produce ourselves.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

88 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(88)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Hi ho ho, Merry Christmas

I ordered Santa Trousers and a good Santa Bell.
Fast shipping. Great communication.
Well packaged.
Trousers and bell, to quality. Very good value. I will buy from them again.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

The Father Christmas wig and beard…

The Father Christmas wig and beard arrived exactly on time. I was emailed throughout the process. Absolutely fantastic quality and the packaging was amazing and even completed with Christmas tape around it. Highly recommended. 5*****

October 13, 2025
Rated 4 out of 5 stars

Better than the beard that comes with costumes

Better quality beard and hair. Feel is softer but can be a bit obvious, still a whole lot better than the white plastic feel beards that are sold. Looks as if it can be brushed as well. Better around the mouth area and no synthetic fibres getting into you mouth as you talk. So far so good, first outing 5th December. Not a full 5 stars only because the automatic system stated 4th August for dispatch and after enquiring turned out they had a week's holiday that week so all orders done a week later. Not an issue but communication needs to be improved to manage expectations. Also watch out for FedEx emails....they are fake and from Russia. I did not get caught out to pay charges, I know some buyers have. Just a heads up. As stated pleased with quality, looking forward to wearing it in full costume.

August 18, 2025
Rated 1 out of 5 stars

Beware extra shipping charges.

Following my review of the suit in February, it's now May and the matter still isn't resolved. It was a .co.uk website with a UK phone number priced in pounds with free shipping but the suit came from Poland. FedEx billed be £36 for import and handling charges, Santacostumestore told me repeatedly that it was a mistake by FedEx and not to worry they'd sort it out as I shouldn't have been charged. Several reassurances but no action later I paid FedEx because they were threatening to take action against me. Now I'm told by Santacostumestore to wait and hope that FedEx refund it! I don't think they will as I complained to FedEx twice and they just said that I have to pay.

May 15, 2025
Unprompted review
Rated 1 out of 5 stars

Waiting since December 2024 for TOTAL £…

Waiting for a refund since December 2024 for TOTAL £ 131,05.- for a properly returned correct order of all items and delivery eveidenz that parcel was received on the 24th of December 2024 back in POLAND in their Warehouse. Now we have already May 2025!!! When sending reminders after reminders where my money is and E Mails, simple no answer. Do NOT trust such online shop based in POLAND where you will never get any money back when you return items even it says in their terms and conditions and the contract you will get the money back in 14 days! Criminal Company! When i see now other customers comments, i understand their business behind, I see that I am not the only customer they are doing the same, well, i should have seen that before my order. They never ever have in their mind to pay me back any money?This is fraud and theft on customers!

December 24, 2024
Unprompted review

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