Santas, Saints and Co. Reviews 

88
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting items like beards and suits are well-made and exceed expectations. Many people also highlight the exceptional delivery service, frequently describing it as fast, speedy, and arriving on time, even for international shipments. Reviewers appreciate the overall pleasant buying experience, often mentioning the ease of ordering and well-packaged items. However, some customers also noted minor observations regarding product specifics, such as the feel of certain materials or the fit of particular accessories.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising items as well-made and of... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent and good quality of... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and speedy delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Better quality beard and hair. Feel is softer but can be a bit obvious, still a whole lot better than the white plastic feel beards that are sold. Looks as if it can be brushed as well. Better around... See more

Rated 5 out of 5 stars

Always great to buy from these guys. Professional advice from staff have bought a few times always helpful, your getting value for money & quality is quite good I would highly recommend every time.


Company details

  1. Costume Store
  2. Christmas Store
  3. Theatrical Costume Supplier

Written by the company

Our mission is to supply the market’s best Santa suits for private customers and companies, for using at home, at parties, or for promotional purposes. We pay particular attention to the end effect – and make sure our costumes are convincing. That’s why we make them using high quality materials and guarantee complete sets; the full version of the Santa suit set comprises as many as 13 parts. We pay special attention to the choice of Santa beard and wig sets we offer, as part of the costume that particularly draws attention. And the whole time we draw on our many years of experience in organising events with Santa. The suits offered in our shop cannot be bought anywhere else, as the vast majority of our goods are items we produce ourselves.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

88 reviews

5-star
4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(88)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Positive feedback

Simply to navigate website, Items described well and simple to get right sizes. Speedy delivery and packaged well.

Have brought in the past and will again

January 20, 2025
Rated 5 out of 5 stars

Simply the Best!

I’ve tried cheaper wigs and beards over many years of being the official Father Christmas in my town, but always found they lose shape and are itchy to the skin. This looks and feels so much more professional, I can’t wait to try it next Christmas.
The service by Saints, Santas and Co has been first class. Quick and easy with great communication. Many thanks!

January 7, 2025
Rated 5 out of 5 stars

Before I ordered my boots I spoke to a…

Before I ordered my boots I spoke to a lovely knowledgeable representative called Anna who gave me very good clear and excellent advice and her specialist knowledge about the product and how to receive my boots urgently for an event I was booked for which was greatly appreciated…..5 star service…

December 9, 2024
Rated 1 out of 5 stars

Boots ok but delivery was shocking

Boots ok but delivery was shocking , meant to arrive 6/12 didn’t arrive til 10/12 , ruined Christmas party

December 10, 2024
Santas, Saints and Co. logo

Reply from Santas, Saints and Co.

What I can see in Fedex tracking is that there were delivery attempts at 6/12 and 9/12. I am sorry it wasn't delivered then in the end.

Rated 1 out of 5 stars

The robe is cheap

The robe is cheap, transparent and small. Such awful quality and very disappointing. I wish to return it. Do you provide pre-paid labels?

December 6, 2024
Santas, Saints and Co. logo

Reply from Santas, Saints and Co.

Sure, you can return any item you are not satisfied with. Please send it to the address given in ours Terms and Conditions: https://santacostumestore.co.uk/terms-and-conditions/info_3.php. However, we do not provide pre-paid labels.

Rated 1 out of 5 stars

Scammers

Very difficult when you have a problem. I ordered over £150 worth of items and 3 weeks have gone and still not received my order. And they couldn't care less.

November 18, 2024
Unprompted review

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