Banner for Santé Group

Santé GroupReviews 

481
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness and professional demeanor. Many people appreciate the personalized approach, with employees going above and beyond to provide sound advice and find the best solutions for their needs. Reviewers frequently mention the great value for money and competitive pricing, making the process of securing health insurance straightforward and hassle-free. Some people also felt that the service was efficient and polite, though a few would have preferred physical paperwork rather than relying solely on digital communication.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency, helpfulness, and friendly... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpful, friendly, and... See more

Price

Customers consistently report positive experiences with pricing, often securing competitive quotes and... See more

Value for money

Consumers are highly satisfied with the value for money received, consistently reporting positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nikki from Nugent Santa, who has been dealing with our family healthcare for many years now, she always gives good advice and tries to keep increases as low as possible. Even though she had a few day... See more

Company replied

Rated 5 out of 5 stars

Trish Burke was so helpful , made the process super easy and gave us all the best options to choose from for our private healthcare. Better still we gor a great price and great coverage. Highly... See more

Company replied

Rated 5 out of 5 stars

I reached out to Luke regarding sourcing private health cover for a client, and he made the entire process from start to finish so simple and hassle-free! This turned out to be less straightforw... See more

Company replied

Rated 5 out of 5 stars

Rob Rigby is an absolute gem, and as always goes over and above to provide an excellent service year on year! He is knowledgeable, friendly and really cares about the needs of your company and finding... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Income Protection Insurance Company
  4. Insurance Agency
  5. Insurance Broker
  6. Life Insurance Agency

About Santé Group

Written by the company

At Santé Group, we provide expert advice and tailored solutions in Health Insurance, Life Insurance, and Employee Benefits. Through our specialist intermediaries, Nugent Santé and Santé Life, we help individuals and businesses navigate the complexities of Health and Protection insurance with confidence. We’re committed to promoting health, supporting employee wellbeing and ensuring our clients have the right cover in place when they need it most. Our Employer Wellness programmes and benefits solutions are designed to engage employees and create healthier, more productive workplaces. With a straightforward and personal approach, we make insurance simple, giving you peace of mind for the future.

Contact info

Promotion box for Santé Group

Santé Group - Life that bit easier.

For a comprehensive suite of Employee Benefits & Wellness Solutions.

4.9

Excellent

TrustScore 5 out of 5

481 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(481)

75 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really straightforward process with…

Really straightforward process with helpful colleagues who were able to give me confidence in selecting the right option.

March 9, 2026
Santé Group logo

Reply from Santé Group

We are pleased that you found our services helpful and we look forward to working with you again. Thank you for your kind words!

Rated 5 out of 5 stars

Very helpful

March 13, 2026
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review!

Rated 5 out of 5 stars

Nikki Thomson is such a great account manager.

Nikki is so good, advising and doing her best for me regarding my health insurance. The service takes all the stress of the process away.

February 23, 2026
Santé Group logo

Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again. Thank you for your lovely review!

Rated 5 out of 5 stars

Fantastic process

Barbara D.andrea has been an absolute pleasure to work with at SanteGroup. She has kept us informed at every stage of the process and negotiated a really great deal for us. Would highly recommend!

March 12, 2026
Unprompted review
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review! We are pleased that you found our services helpful and we look forward to working with you again!

Rated 5 out of 5 stars

Great service

Great service from Trish, who understood our needs and efficiently produced proposals and recommendations.

February 11, 2026
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review! We look forward to continuing to develop our relationship!

Rated 5 out of 5 stars

Made life insurance simple and stress free

I had a really posetive experience with Sante Group when arranging life insurance. Carla explained everything clearly and made the whole process straightforward and trouble free. Any questions I had were answered quickly and in a way that was easy to understand. Carla was always helpful and responsive with follow up queries, which made me feel supported throughout. I'd definatley recommend them to anyone looking for a smotth and hassle free experience.

February 23, 2026
Santé Group logo

Reply from Santé Group

Thank you for your lovely review! We are pleased that you found our services helpful! We look forward to continuing to develop our relationship!

Rated 5 out of 5 stars

Great customer service

Great customer service. Rob would schedule calls with me that were perfectly times around when we were due to renew our benefits and he'd take the time to explain everything in great detail.

February 1, 2026
Santé Group logo

Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again. Thank you for your lovely review!

Rated 5 out of 5 stars

Great service

Great service

February 4, 2026
Santé Group logo

Reply from Santé Group

Thank you for your lovely review! We look forward to working with you again!

Rated 5 out of 5 stars

Every year we ask Barbara to renew our…

Every year we ask Barbara to renew our health insurance and she diligently searches all available avenues to present to us

February 5, 2026
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review! We look forward to continuing to develop our relationship!

Rated 5 out of 5 stars

Rob Rigby is an absolute gem

Rob Rigby is an absolute gem, and as always goes over and above to provide an excellent service year on year! He is knowledgeable, friendly and really cares about the needs of your company and finding the best solutions that really deliver. Couldn't recommend highly enough! ***** Five stars for Rob alone :)

February 3, 2026
Santé Group logo

Reply from Santé Group

We are pleased that you found our services helpful and we look forward to working with you again! Thank you for your kind words!

Rated 5 out of 5 stars

Our advisor was very informative and…

Our advisor was very informative and helped with the very quick turn round due to company divestment.

January 27, 2026
Santé Group logo

Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again. Thank you for your lovely review!

Rated 5 out of 5 stars

Really great service

Really great service, friendly and thorough, nothing is a problem and managed to get the best result for us for our private medical insurance.

December 22, 2025
Santé Group logo

Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again. Thank you for your lovely review!

Rated 5 out of 5 stars

This is our third year using Nugent…

This is our third year using Nugent Sante to organise our PHI and they have been brilliant every time. Not just organising the cover and getting a competitive quote. But the after service when you need to use it. Excellent service. Knowledgeable. Highly recommended. Thank you.

January 1, 2026
Santé Group logo

Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again. Thank you for your lovely review!

Rated 5 out of 5 stars

Great company

Competent people. Good choice of providers.

January 26, 2026
Santé Group logo

Reply from Santé Group

We look forward to continuing to develop our relationship! Thank you for your lovely review!

Rated 5 out of 5 stars

helped with getting the most from our policy

Rob at Nugent Sante has managed our Company PHI for the last three years.

He doesn't just find the right policy for our team, he has helped with getting the most from our policy too.

Highly recommended. Thank you

January 24, 2026
Unprompted review
Santé Group logo

Reply from Santé Group

We are pleased that you found our services helpful and It's great to hear your positive feedback! We look forward to continuing to develop our relationship!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look