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Santé GroupReviews 

484
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, efficiency, and professional approach. Many people appreciate the personalized attention and the effort made to find the best solutions and value for money, often exceeding expectations. Reviewers frequently mention the smooth and hassle-free process, with clear explanations and prompt responses from the customer service team. The service is often described as going above and beyond, with many consumers feeling well-supported throughout their interactions. However, some people mentioned a preference for receiving physical paperwork, indicating that not all customers are comfortable with digital-only communication.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting its efficiency,... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, efficiency, and dedication.... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

Price

Reviewers highlight positive aspects of price, consistently finding competitive quotes and reduced premiums.... See more

Value for money

Customers consistently report positive experiences regarding value for money, often highlighting that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nikki from Nugent Santa, who has been dealing with our family healthcare for many years now, she always gives good advice and tries to keep increases as low as possible. Even though she had a few day... See more

Company replied

Rated 5 out of 5 stars

Trish Burke was so helpful , made the process super easy and gave us all the best options to choose from for our private healthcare. Better still we gor a great price and great coverage. Highly... See more

Company replied

Rated 5 out of 5 stars

I reached out to Luke regarding sourcing private health cover for a client, and he made the entire process from start to finish so simple and hassle-free! This turned out to be less straightforw... See more

Company replied

Rated 5 out of 5 stars

Rob Rigby is an absolute gem, and as always goes over and above to provide an excellent service year on year! He is knowledgeable, friendly and really cares about the needs of your company and finding... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Income Protection Insurance Company
  4. Insurance Agency
  5. Insurance Broker
  6. Life Insurance Agency

About Santé Group

Written by the company

At Santé Group, we provide expert advice and tailored solutions in Health Insurance, Life Insurance, and Employee Benefits. Through our specialist intermediaries, Nugent Santé and Santé Life, we help individuals and businesses navigate the complexities of Health and Protection insurance with confidence. We’re committed to promoting health, supporting employee wellbeing and ensuring our clients have the right cover in place when they need it most. Our Employer Wellness programmes and benefits solutions are designed to engage employees and create healthier, more productive workplaces. With a straightforward and personal approach, we make insurance simple, giving you peace of mind for the future.

Contact info

Promotion box for Santé Group

Santé Group - Life that bit easier.

For a comprehensive suite of Employee Benefits & Wellness Solutions.

4.9

Excellent

TrustScore 5 out of 5

484 reviews

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1-star

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4.9

All reviews

(484)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Helpful

We changed broker to Sante and they made the process very clear and simple and then subsequently negotiated us a much better deal

October 24, 2025
Santé Group logo

Reply from Santé Group

We are pleased that you found our services helpful. We look forward to continuing to develop our relationship.

Rated 5 out of 5 stars

Excellent advice and guidance

Excellent advice and guidance, as always.

November 19, 2025
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review. It was a pleasure working with you and we look forward to supporting you again.

Rated 5 out of 5 stars

Trish Burke was so helpful

Trish Burke was so helpful , made the process super easy and gave us all the best options to choose from for our private healthcare.

Better still we gor a great price and great coverage.

Highly recommended reaching out to Trish for more information so you can make an informed decision about your health insurance needs.

November 10, 2025
Unprompted review
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review. We are pleased that you found our services helpful.

Rated 5 out of 5 stars

Good support

Good support. Found us a better value option

October 1, 2025
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Reply from Santé Group

Thank you for your kind words and for your lovely review!

Rated 5 out of 5 stars

The best!

I reached out to Luke regarding sourcing private health cover for a client, and he made the entire process from start to finish so simple and hassle-free!

This turned out to be less straightforward than we anticipated due to a few hurdles that were no fault of Sante Group, but even still the service level was top.

Luke was informative, responsive and efficient - could not ask for much more really.

October 20, 2025
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Reply from Santé Group

We are pleased that you found our services helpful! It was a pleasure working with you and we look forward to supporting you again.

Rated 5 out of 5 stars

Attentive and helpful

Attentive and helpful. Listened and gave us what we wanted.

August 4, 2025
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Reply from Santé Group

Thank you for your kind words! It's great to hear your positive feedback

Rated 5 out of 5 stars

Smooth and efficient

Smooth and efficient. Nikki as usual most helpful

August 14, 2025
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Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again. Thank you for your lovely review!

Rated 5 out of 5 stars

Feedback on my Nugent Sante experience

From the initial contact to having my heart procedure was very smooth. I was aware that at each stage of the process I knew exactly where I was.

It was clear that I was receiving a very high level of technical knowledge from my contact within the company.

Everything was expedited extremely quickly throughout my process.

Thank you and well done!

August 28, 2025
Santé Group logo

Reply from Santé Group

We are so pleased that you found our services helpful! we look forward to supporting you again.

Rated 5 out of 5 stars

So helpful and expert knowledge!

All the team are so helpful and knowledgeable, it's a pleasure working with the Sante Group.

September 22, 2025
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Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again!

Rated 5 out of 5 stars

Barbara and the best deals

Barbara always looks for the best deal for us and makes sure we get as much discount as possible. She had a huge task this year but still got the increase down to an acceptable level.

August 26, 2025
Santé Group logo

Reply from Santé Group

It was a pleasure working with you and we are pleased that you found our services helpful, we look forward to working with you again.

Rated 5 out of 5 stars

No fluff !

No fluff, no nonsense, Fully informed and just the level of cover required.

August 26, 2025
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review! It's great to hear your positive feedback

Rated 5 out of 5 stars

Private Medical Insurance

I dealt with Nikki Thomson who handled my enquiry in a prompt and professional manner. I had previously used another Firm of Health Insurance advisors but Nikki provided recommendations which were considerably more favourable than renewal terms to hand. I have been extremely pleased with the service provided and would recommend the Sante Group. David Lord.

July 16, 2025
Santé Group logo

Reply from Santé Group

Thank you for your kind words. We are so pleased you had such a positive experience with Nikki!

Rated 5 out of 5 stars

Pleased with this company’s service…

Pleased with this company’s service when they helped me to renew my health insurance policy. They had a short time to deliver a report on my options. They did well in giving a comprehensive report and I was able to renew in time.

July 25, 2025
Santé Group logo

Reply from Santé Group

Thank you for your lovely review. We are so pleased we could help you. We look forward to working with you.

Rated 5 out of 5 stars

Great service

Always a great experience working alongside the team at Sante Group to renew our benefits each year. Approachable, knowledgable and flexible. Thanks again!

June 3, 2025
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review. · It's great to hear your positive feedback!

Rated 5 out of 5 stars

Negotiated a sizeable discount.

Negotiated a sizeable discount with our current health insurance provider. Appreciate the personal service.

June 17, 2025
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Reply from Santé Group

It was a pleasure working with you! We are pleased that you found our services helpful!

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