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Santé Group Reviews 

484
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, efficiency, and professional approach. Many people appreciate the personalized attention and the effort made to find the best solutions and value for money, often exceeding expectations. Reviewers frequently mention the smooth and hassle-free process, with clear explanations and prompt responses from the customer service team. The service is often described as going above and beyond, with many consumers feeling well-supported throughout their interactions. However, some people mentioned a preference for receiving physical paperwork, indicating that not all customers are comfortable with digital-only communication.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting its efficiency,... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, efficiency, and dedication.... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

Price

Reviewers highlight positive aspects of price, consistently finding competitive quotes and reduced premiums.... See more

Value for money

Customers consistently report positive experiences regarding value for money, often highlighting that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nikki from Nugent Santa, who has been dealing with our family healthcare for many years now, she always gives good advice and tries to keep increases as low as possible. Even though she had a few day... See more

Company replied

Rated 5 out of 5 stars

Trish Burke was so helpful , made the process super easy and gave us all the best options to choose from for our private healthcare. Better still we gor a great price and great coverage. Highly... See more

Company replied

Rated 5 out of 5 stars

I reached out to Luke regarding sourcing private health cover for a client, and he made the entire process from start to finish so simple and hassle-free! This turned out to be less straightforw... See more

Company replied

Rated 5 out of 5 stars

Rob Rigby is an absolute gem, and as always goes over and above to provide an excellent service year on year! He is knowledgeable, friendly and really cares about the needs of your company and finding... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Income Protection Insurance Company
  4. Insurance Agency
  5. Insurance Broker
  6. Life Insurance Agency

About Santé Group

Written by the company

At Santé Group, we provide expert advice and tailored solutions in Health Insurance, Life Insurance, and Employee Benefits. Through our specialist intermediaries, Nugent Santé and Santé Life, we help individuals and businesses navigate the complexities of Health and Protection insurance with confidence. We’re committed to promoting health, supporting employee wellbeing and ensuring our clients have the right cover in place when they need it most. Our Employer Wellness programmes and benefits solutions are designed to engage employees and create healthier, more productive workplaces. With a straightforward and personal approach, we make insurance simple, giving you peace of mind for the future.

Contact info

Promotion box for Santé Group

Santé Group - Life that bit easier.

For a comprehensive suite of Employee Benefits & Wellness Solutions.

4.9

Excellent

TrustScore 5 out of 5

484 reviews

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4.9

All reviews

(484)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Great Service from David and Tony. Good communication all the way through. Smooth and seemless all round. Highly recommend.

May 1, 2025
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Reply from Santé Group

It's great to hear your positive feedback! We are pleased that you found our services helpful and we look forward to working with you again.

Rated 5 out of 5 stars

The helpfulness of the team

The helpfulness of the team - especially Trish Burke.
Always going the extra mile to get comparative quotes and the advise on what to do.

June 16, 2025
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Reply from Santé Group

hank you for taking the time out to write us a lovely review! We are pleased that you found our services helpful and we look forward to working with you again!

Rated 5 out of 5 stars

Amazing support

We had a semi-complicated set up and Daniel has been amazing working with us to realign our policies and get the best possible renewal for us. His support was invaluable.

May 31, 2025
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Reply from Santé Group

We are pleased that you found our services helpful and we look forward to working with you again!

Rated 5 out of 5 stars

The Best.

Helpful staff and they saved me money on my premiums.

June 2, 2025
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review! It was a pleasure working with you!

Rated 5 out of 5 stars

Excellent Customer Support

The Team at Sante Group are always super helpful and responsive.

May 1, 2025
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Reply from Santé Group

It's great to hear your positive feedback! We are pleased that you found our services helpful and we look forward to working with you again.

Rated 5 out of 5 stars

Excellent communication

I have been using Sante Group for a number of years. Communication is excellent and the ability to have a conversation with an experienced insurance consultant makes a difference. I feel assured that they are checking all possibilities to get me the best quote.

May 2, 2025
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review! It was a pleasure working with you and we look forward to supporting you again.

Rated 5 out of 5 stars

Highly recommend

Rob and Dylan at Sante Group made the process of finding the right business health insurance so much easier. They took the time to understand exactly what we needed, helped us compare market offerings, and made sure we got the best coverage at the most competitive price. Their communication was always timely, and they were great at answering all our questions along the way. Super professional, knowledgeable, and genuinely helpful—highly recommend them if you're looking for solid business health insurance advice!

May 7, 2025
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Reply from Santé Group

Thank you for taking the time out to leave us such a fantastice review, we really appreciate your kind feedback. It’s so lovely to hear you had such a positive experience with Rob and Dylan!

Rated 5 out of 5 stars

Great job with our renewal

Luke Nugent and the team at Santé did a great job with our renewal.

April 22, 2025
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Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again.

Rated 5 out of 5 stars

Excellent service

I've been working directly with Barbara who has been brilliant in educating me where required and effectively working on a quick turnaround for our renewal.

April 14, 2025
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Reply from Santé Group

Thank you for your kind words! We look forward to continuing to develop our relationship.

Rated 5 out of 5 stars

helpful

helpful, reviewed our policies to ensure we were getting the right product and price. Friendly and a great company to work with.

April 10, 2025
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Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again.

Rated 4 out of 5 stars

I had a very good experience with Nikki…

I had a very good experience with Nikki Thomson who helped me with the renewal of my subscription with BUPA. She understood the reason for the increase in the premium and managed to find options to make the increase more manageable.

March 21, 2025
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Reply from Santé Group

We are pleased that you found our services helpful and we look forward to working with you again!

Rated 5 out of 5 stars

Great responsive service

Everyone I have dealt with at Sante has been really responsive, friendly and helpful.

March 26, 2025
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Reply from Santé Group

We are pleased that you found our services helpful and we look forward to working with you again!

Rated 5 out of 5 stars

Daniel Briggs is amazing and has helped…

Daniel Briggs is amazing and has helped us since the start, he is both knowledgeable and patient with me as I am always last minute to make decisions. Brilliant employee of Nugent Sante

March 1, 2025
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review. It was a pleasure working with you and we look forward to supporting you again.

Rated 5 out of 5 stars

Excellent service.

Very helpful in search and to arrange inform choice of medical insurance.
Excellent service.

March 5, 2025
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Reply from Santé Group

We are pleased that you found our services helpful, It's great to hear your positive feedback

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