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Santé Group Reviews 

484
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, efficiency, and professional approach. Many people appreciate the personalized attention and the effort made to find the best solutions and value for money, often exceeding expectations. Reviewers frequently mention the smooth and hassle-free process, with clear explanations and prompt responses from the customer service team. The service is often described as going above and beyond, with many consumers feeling well-supported throughout their interactions. However, some people mentioned a preference for receiving physical paperwork, indicating that not all customers are comfortable with digital-only communication.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting its efficiency,... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, efficiency, and dedication.... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

Price

Reviewers highlight positive aspects of price, consistently finding competitive quotes and reduced premiums.... See more

Value for money

Customers consistently report positive experiences regarding value for money, often highlighting that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nikki from Nugent Santa, who has been dealing with our family healthcare for many years now, she always gives good advice and tries to keep increases as low as possible. Even though she had a few day... See more

Company replied

Rated 5 out of 5 stars

Trish Burke was so helpful , made the process super easy and gave us all the best options to choose from for our private healthcare. Better still we gor a great price and great coverage. Highly... See more

Company replied

Rated 5 out of 5 stars

I reached out to Luke regarding sourcing private health cover for a client, and he made the entire process from start to finish so simple and hassle-free! This turned out to be less straightforw... See more

Company replied

Rated 5 out of 5 stars

Rob Rigby is an absolute gem, and as always goes over and above to provide an excellent service year on year! He is knowledgeable, friendly and really cares about the needs of your company and finding... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Income Protection Insurance Company
  4. Insurance Agency
  5. Insurance Broker
  6. Life Insurance Agency

About Santé Group

Written by the company

At Santé Group, we provide expert advice and tailored solutions in Health Insurance, Life Insurance, and Employee Benefits. Through our specialist intermediaries, Nugent Santé and Santé Life, we help individuals and businesses navigate the complexities of Health and Protection insurance with confidence. We’re committed to promoting health, supporting employee wellbeing and ensuring our clients have the right cover in place when they need it most. Our Employer Wellness programmes and benefits solutions are designed to engage employees and create healthier, more productive workplaces. With a straightforward and personal approach, we make insurance simple, giving you peace of mind for the future.

Contact info

Promotion box for Santé Group

Santé Group - Life that bit easier.

For a comprehensive suite of Employee Benefits & Wellness Solutions.

4.9

Excellent

TrustScore 5 out of 5

484 reviews

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4.9

All reviews

(484)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely helpful and knowledgeable…

Extremely helpful and knowledgeable staff. They went above and beyond the call of duty to resolve a third party problem and to find a great solution.

February 27, 2025
Santé Group logo

Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again.

Rated 5 out of 5 stars

Really easy process.

Really easy process.
Great communication

March 4, 2025
Santé Group logo

Reply from Santé Group

Thank you for your kind words, It's great to hear your positive feedback

Rated 5 out of 5 stars

Very Good

I find Rob and Dylan extremely helpful in determining not just the best prices but the best products suited to our business. They take a lot of the hard work out of the process and it doesn't cost us.

February 1, 2025
Santé Group logo

Reply from Santé Group

We are pleased that you found our services helpful and we look forward to working with you again.

Rated 5 out of 5 stars

Great professional service and company…

Great professional service and company who sorted me a policy for my specific needs, well recommended.

January 27, 2025
Santé Group logo

Reply from Santé Group

It was a pleasure working with you and we look forward to supporting you again. Thank you for your lovely review!

Rated 5 out of 5 stars

Such a helpful set and taken all the…

Such a helpful set and taken all the work out of finding the right service for me. Very helpful and informative and quick service.

January 1, 2025
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Reply from Santé Group

It's great to hear your positive feedback, It was a pleasure working with you and we look forward to supporting you again.

Rated 5 out of 5 stars

Transitioning from one provider to Sante Group

Everyone I have spoken to / worked with in transitioning our Private Medical Insurance to Sante Group have been very helpful and knowledgeable

January 28, 2025
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Reply from Santé Group

Thank you for taking the time out to write us a lovely review. We look forward to continuing to develop our relationship

Rated 5 out of 5 stars

A Breath of Fresh Air

Really engaging from first call to completion of the transfer of our policy. Such a breath of fresh air after mediocre performance elsewhere.

January 1, 2025
Santé Group logo

Reply from Santé Group

Thank you for your lovely review, it's great to hear your positive feedback.

Rated 5 out of 5 stars

Great to have someone who can get a…

Great to have someone who can get a good deal with my medical insurance.
They can deal with it all for me.

December 6, 2024
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review. We are pleased that you found our services helpful and we look forward to working with you again.

Rated 5 out of 5 stars

Great service

Great service, Trish was really exceptional

December 2, 2024
Santé Group logo

Reply from Santé Group

Thank you for your kind words, It was a pleasure working with you and we look forward to supporting you again

Rated 5 out of 5 stars

Excellent as always…

Daniel was excellent as always arranging our private health insurance renewal.

November 27, 2024
Santé Group logo

Reply from Santé Group

Thank you for taking the time out to write us a lovely review. It's great to hear your positive feedback

Rated 5 out of 5 stars

Simply the best

I took the insurance years ago and never really make claims in my whole life , the minute I needed these guys they jumped straight to it . Seen me through the process and got me everything I required for a 5 figure claim which as gone through easily , in the past the couple times I’ve engaged insurances I’ve had painful experiences and made me feel bad not these
These guys was outstanding full stop
Thankyou for making my claim and big procedure easy

September 20, 2024
Rated 4 out of 5 stars

The company has been very professional…

The company has been very professional and responsible. They have helped us find insurance for 4 years for my family and also helped with insurance claims. I would highly recommend this company when deciding to choose insurance products.

November 4, 2024

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