Santorinistyles Reviews 47

Placed an order for 2 swimsuits & sarong hasn’t arrived & have not received a refund!!! Scam!!

BEWARE: Placed an order April 30, 2024. It is July 3rd 2024 and still have not received the item. I did email the company with no response. I will be disputing the charge with my credit card company.

Ordering was easy and delivery was prompt. Very cooperative with placing orders and correcting orders.

Santorinistyles has an easy to use site that offers quality clothing at fantastic prices. 6 thumbs up.

Horrible. Order $250 worth of clothes and never received it. Emailed them and they gave me a generic response with no solution to my issue!

FRAUD. SCAM.
I would give zero stars if I could.
I placed an order with Santorini Styles in January 2024. I was told March 9 “The usual transit time after the shipment is 2–4 weeks.” It had been 5 weeks since the order was placed. I was given bogus tracking numbers. I requested a refund on April 1. I was told April 2, “We regret to inform you that your recent order appears to have been lost in transit” and “In light of the lost shipment, we would like to offer you a replacement for your order at no additional cost. We will expedite the processing of the replacement and ensure it is shipped to you promptly.” I accepted the offer against my better judgment. April 23, I asked for updates, as I had not received the replacement. I received a generic response stating that they were working to process my order. On May 11, I sent a request for updates and requested a refund again. I received a response the same day, “We're pleased to inform you that your reshipment has been handed over to the courier service. We are currently awaiting the tracking information from them.” I responded that I did not want the item anymore and suggested that the company was running a scam and demanded a refund once more. On May 13, I received a generic email telling me that they are not a scam. I again requested a refund in response. May 20 I had not received a response and again requested a refund. May 25, I received an email from a manager, Kimberly, who said they had submitted my refund request. On June 8 and again on June 18, I had not received my refund or any updates and again demanded my refund. Today, June 21, I received a response stating “Unfortunately, our accountant has declined the refund request citing that the order is considered to be very old. However, we would like to offer you the option of receiving the refund in the form of store credit or a gift card for our store.” This is unacceptable.

I always buy from this shop. Quick shipping, great quality CORSETS and great pricing! I will be back for more soon!

BEWARE to anyone interested in making a purchase from this website. This is a SCAM. You will never receive your items.

If you have already made a purchase from this site, CONTACT YOUR BANK and dispute the charge. Let your bank know this is a fraudulent service and get your money back.

DO NOT BUY!!! Ordered a set and it NEVER arrived! Tracking number i was sent was a fake and customer service responded once telling me "to be patient" and then they just stopped responding. My order was placed on Apr 28 and today is Jun 12... almost 8 weeks! I guarantee any positive reviews on here are fakes.

SCAM!!!! Placed an order, was charged and never even got confirmation of my order. They have dodged giving me a refund for months. I don’t think I will ever see my money! Chinese scam!!!!

Complete scam. Placed order beginning of April and it is almost middle of June. Support is no help and refused to refund while always replying it is on the way or they will contact shipper. And do not use Apple Cash to pay because they will not dispute the charge so now I am out of money.

Still awaiting product and refund total scam

I have ordered two swimsuits, one was two months ago and they stated it was lost in delivery. In the interim I had reordered the swimsuit and asked them to refund the first one. They now say they’re looking into it and have not processed the refund even though they know it was their fault. Now the second swimsuit seems to have the same tracking issue and I get zero help from them. It’s a scam and now I’m out $160.

This was first ordered on April 6th and still no resolution.

SCAM SCAM SCAM! I felt like it was legit bc Sezzle is a checkout option. Yeah hell no. 55 days later no swimsuit. I’ve been emailing and they keep lying stating that it will come and nothing. I’ve now just reported it as fraud and will get my money back that way.

I just have good things to say about this store. It’s very easy to find what you are looking for.

I CANNOT GIVE THIS SCAM COMPANY EVEN ONE STAR.
I ORDERED A SKIRT IN MID APRIL AND IT HAS YET TO ARRIVE.
THE SO-CALLED TRACKING NUMBER SAYS IT HAS BEEN IN TRANSIT FOR 31 DAYS.
AVOID THIS SIT LIKE THE PLAGUE.
I AM GOING TO HAVE TO NOW CANCEL THRU MY VISA CARD.

It fits quite well, and the material is cosy and soft, but delivery was late that's why I am giving

3 months, and still no order. Now they're 'offering' a gift card but no refund. I've asked for my money back and now they're not responding at all. SCAM. 6/11 update - they finally sent me a digital gift card after 6 emails and this negative review. I can not confirm if this is real until I actually receive a shipment. The response from them is not accurate. How do you they know who is writing this review and what my order number is? They're lying.

This company is definitely a fraud, they also gave me the run around. Do not shop here! Their LLC has over 60 complaints! Never received my top

The fact I have to even give 1 star is infuriating. I wish I had found this page before ordering. Like others, I placed an order & got a shipping notification on April 5th. Got sent a tracking number that constantly just said they were waiting for the package. I have written to them several times asking for a refund, and I just get the same generic response that “they know I’m disappointed I haven’t gotten my order but they are working to ship it out so soon” — despite me telling them to cancel it and refund me. And even if I did still want it, they’ve been promising they’re working hard to expedite the shipment since April 24th.

In short, this is a fraudulent scammy company and I will be calling my bank to report the fraud.