Didn't receive parcel, Had a chat with Chloe at their customer serves today, it seems DHL didn't get the delivery out of Cambridge and in to Norfolk, Chloe understood my circumstances and offered m... See more
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Very disappointed with the quality of…
Very disappointed with the quality of Santro Milano shoes.
The quality is extremely poor — the leather on the upper part is already peeling off even though I haven’t properly worn the shoes yet. This is unacceptable for a brand that claims to sell quality footwear.
Customers spend their hard-earned money expecting durability, not cheap materials that start falling apart so quickly. I honestly regret buying these shoes and would not recommend them to anyone.
Santro Milano really needs to improve their quality control because this product does not justify its price at all.
The money worth it
You do not respond (customer service)
You do not respond (customer service)
Poor quality items , all seem to be manufactured in PRC
Would like to return all items please kindly respond,you have my email address and mobile number
Extremely disappointed customer
Devang was brilliant
Devang was brilliant!
Sales technique was not pushy at all and advice about suits and sizing was helpful!
Left happy with a beautiful suit and will definitely be returning yet again!
Missing items
Missing items - email to request missing items ignored for over a week. Items that arrived were 5* for quality and price.
superb items also very quick hassle…
superb items also very quick hassle free online transaction
The exceptional service at Santoro in…
The exceptional service at Santoro in Westfield Shepherd's Bush left a lasting impression on me. The team's expertise in style and fit, paired with their keen attention to detail and utmost professionalism, truly made my shopping experience delightful. The quality of both the suits and the service was outstanding.A heartfelt thanks to Safi, Sardar, and Divan.
Excellent quality garment and extremely…
Excellent quality garment and extremely fast delivery
Rob and donna at the barnsley store…
Rob and donna at the barnsley store were not only helpful but knowledgable and fantastic stylists helping me find a perfect suit for my new position. Couldn't have done it without them.
Fast delivery, good comms, top quality, lovely shirt. Will order again .
Fast delivery, shirt a little on small side but beautiful.
Visted Santero milan Westfield looking…
Visted Santero milan Westfield looking suit for my wedding found a lot of options great variety absolutely recommended if you want to find the best suit for your day. Great customer service specially Devang great guy friendly and great advice and service. 5*
Devaing is vHe is a very pleasant…
Devaing is vHe is a very pleasant person who provides numerous options and is quite welcoming. I bought an additional suit from him.
Excellent service
Excellent service - even checked that I had ordered correct size & advised me to make the right choice
Great service from sleepy Matt top man
Great service from sleepy Matt top man! Provided great customer service with a smile!
Santoro in Westfield Shepherd’s Bush…
Santoro in Westfield Shepherd’s Bush gave me the best customer service I’ve ever experienced. Their professionalism, attention to detail, and unmatched knowledge of style and fit made shopping a pleasure. Top-quality suits with top-quality service.
Thank you Safi, Sardar and Divan
Brilliant customer service
Brilliant customer service, expert advice!
Great products
Great products, shocking packaging! A massive box was sent for a shoe box and a belt. The belt was loose inside the huge box and the shoe box was damaged! Great products though!!
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